Rated 5.0 out of 5.0 by CaryG I am a satisfied customer.
Room was very clean and quiet. Price was reasonable. Plenty of parking. Convenient location near NJ Turnpike Exit/Entrance. Staff very courteous and helpful. I recommend this Crowne Plaza Hotel. I am a satisfied customer.
May 20, 2013
Rated 3.0 out of 5.0 by RBTraveller Good hotel, location - very poor internet
Stayed for 3 nights, third time here. The hotel is very conveniently located, just off I-95. The housekeeping staff was excellent. Room was very comfortable. The property is clean, if a bit dated, and hallways seem fresher than the rooms. Carpet was clean but older with frayed pads and spots. Internet connection was exceptionally poor. The connection would drop often and speed was not much higher than dialup between 5 PM and midnight all three days. I was able to achieve decent speeds once between 7AM and 8 AM. Ironically, that was a major barrier to even writing this review. Could not complete computer-based business calls, receive emails promptly or send emails with attachments. The staff at the front desk varied in their knowledge and friendliness. An upgrade was offered after much reluctance and in a surly response to being asked. The hotel seems to be a major hub for meetings, so parking lot may be full for guests. For some reason, the checkout date is not correct (I guess automatically updated from the PC database from my first stay) but I last stayed here in April 2013.
April 24, 2013
Rated 5.0 out of 5.0 by handmaden PATH International Conference-3 day event
The conference manager and her team did an excellent job delivering on our contract and helping me organize our event, which is now touted as the most organized and best conference ever. This process started nearly 10 months before the actual event and the conference manager was always perfect about getting back to me in rapid time, no matter how silly the question.
The day of the event fell on her day off, so someone unfarmilier to me from her team stepped in and was on-site for the whole event, Saturday was an extremely long day 7am-10pm and the transition was seemless. She also a pleasure to work with and provided superior customer service addressing all our needs as the conference progressed. She made everything happen without a hitch.
The service staff responsible for setting up the conference rooms and banquet room and technology team were also great and also dedicated to making sure things were the way we needed them to be. Always pleasant and helpful. All were very commiteed in helping me make this a success and I would recommend the hotel and conference center to friends and would hold the event there again, if future needs dictate.
The resturant staff and manager in Yogi's was also helpful and treated all our guest well with the upmost respect and service.
THANK YOU for making this a stress free and enjoyable event. I did not hear one complaint about anything from the 123 people who attended the conference, most of which who also spent the night. Their silence speaks volumes.
March 25, 2013
Rated 3.0 out of 5.0 by DmRa Uncertain
I travel every week for business. Tawfeq did a wonderful job at checkin and my room was comfortable and pleasant. Unfortunately the check out experience with Emily was disastrous. There was an error with my bill and her style was to point out why I was wrong. The manager corrected the issue but perhaps a little more training for Emily is warranted. If my only experience was with Tawfeq, I would recommend the property but I have mixed views.
March 22, 2013
Rated 4.0 out of 5.0 Enjoyed My Stay
Rooms were recently renovated and look nice. I have stayed 10+ nights a year at this hotel and never had an issue. Indoor pool is good and the outdoor patio in great in the warmer months. I have worked with Stefanie the Sales Manager to help me with accomodations for my staff and has always been professonal and very efficient with my resevations. Overall a positive experience.
March 21, 2013
Rated 4.0 out of 5.0 by Linda327 Clean hotel and room
My room was well cleaned and the rest of the hotel also appeared well kept. Staff with whom I had contact were all very friendly and helpful. I was given a room at the end of the hall, which was very quiet.
March 5, 2013
Rated 4.0 out of 5.0 by FreqFlier Nice
Very good always............................................................................................................................................................................................................................
March 2, 2013
Rated 5.0 out of 5.0 by Kathy929 Nice room and great staff
I have stayed at your hotel in the king suite many times. The rooms are not only comfortable but very roomy. Due to family functions, I have stayed at your Monroe hotel many times over the last few years. I have gotten to know one of the staff members that delivers room service at breakfast time. She has remembered me and has been very warm and welcoming.
Thank you for such wonderful stays!
February 12, 2013