Crowne Plaza MONTERREY AEROPUERTO

Hotel Front Desk: 52-81-81961500

Hotel Fax: 52-81-81961520

Hotel Email: recepcion.mtycp@fibrainn.mx

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


Airport
MARIANO ESCOBEDO INTERNATIONAL AIRPORT (MTY)

- Distance from hotel: 0.62 MI/ 1 KM West l

- Complimentary shuttle available

- Shuttle has a schedule, to better service you please provide information when you book.
From the airport take Airport Blvd. 1 mile away the hotel is on your left. You should take turnaround to access side street

Aeropuerto Internacional del Norte (NTR)

- Distance from hotel: 8.08 MI/ 13 KM East l

- Take highway directing you to Reynosa and look for a sign directing you to the Intl. Airport M. Escobedo, get into the blouevard to Nbr 171.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking available for registered guests and meeting attendants

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Hotel Highlights

The perfect location a mile away from Monterrey International Airport and the free shuttle transportation makes us the perfect choice for the business traveler. Comfortable rooms, outdoor pool, six meeting rooms and great dining options with live music will make your business travel feels like leisure.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 155 reviews
81%
Recommend This Property
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Ratings Breakdown

155reviews

  • 5 Stars
    66
  • 4 Stars
    44
  • 3 Stars
    20
  • 2 Stars
    18
  • 1 Stars
    7

excelent Service

By

February 28, 2015

club

Excellent Service, Excelent People, Excellent Ubication.

Posted by HotelStaff
March 03, 2015
Dear Guest Thank you for your kind comments, we do our best to deliver a great service and quality accommodations, our hotel has a premium location close to the airport and the industrial parks! please come back soon! JA GM
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Worst experience ever (Thanks to the staff at check out)

By

February 28, 2015

platinumelite

Stayed there for a complete week, everything was alright until the check out came upon. I dont know what they did and why they did it that way, but i gave explicit instructions to the staff on the night before i left on how to make the check out and they didnt do it, is this how you treat a platinum member requests??? Like i mention, it has never happened before, so next day i almost lose my flight because they didnt follow my instructions and i had to wait in line for other customers to be checked out of their romos, then finally a guy tried to help me, and i think it was worst, so they end up charging me twice on 2 different credit cards and different amounts on each one of them; i didnt found out this until now, 2 weeks after, when the bank is charging me for those 2 charges. When i left the hotel the staff said that they will send me over my email a receipt and they didnt, until i called them and reminded them about, and it was until next monday (I left on a friday), they sent it over and the dates were wrong, i reply to the guy and i didnt get any answer. Yesterday i called the hotel to inform them about that doublé charge and they said they will take care of it, so hopefully they do.

Posted by HotelStaff
March 03, 2015
Dear Guest Our apologies for this inconvenience, certainly this is not normal in our daily operations, please give us a call , our front desk manager will be more tan glad to fix any inconveniences. We appreciate your time and feedback! Sincerely JA GM
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Baños sin regadera

By

February 26, 2015

La peor estancia de mi vida, me hospedaron en una habitación que no tenía regadera y en la mañana tardaron muchísimo tiempo para ir a solamente verificarlo y luego asignarme otra habitación.
Perdí mi cita de la mañana y su única explicación es que había sido un error de ellos y me pedían disculpas.
Estaba en una conferencia dado la cita que perdi y vinieron a abrirme la puerta de la habitación, no existe privacidad en este lugar

Posted by HotelStaff
March 03, 2015
Estimado Huésped, Gracias por traer este inconveniente a nosotros, le agradecemos mucho su retroalimentación la cual valoramos mucho, una gran disculpa por este incidente y le pedimos sea tan amable de comunicarse a recepcion.mtycp@fibrainn.mx para platicar al respecto. le agradecemos su comentario y su tiempo para compartirlo Atentamente JA GM
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Efficiency and Convience

By

February 24, 2015

club

Stayed here for two nights on business and found it to be efficient and conveniently located from the airport. I like the friendliness of the staff, but was disappointed in the steak dinner at the restaurant. The overall room satisfaction is good as it is modern and tastefully decorated. The rooms have solid walls and so very quiet from other guest room noises.

Posted by HotelStaff
February 27, 2015
Dear Guest Thanks for your kind comments, we appreciate your feedback regarding the dinner and will review this with the restaurant managment. We thank you for your preference and look forward to see you again soon! Cordially JA GM
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