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Rated 4.1 out of 5 by 21 reviewers.
Rated 2.0 out of 5.0 by poor amenities I really think it is one of the worse Crowne Plaza and that it should not be classified in this categorie but in Holidays inn Express (no minibar in the room, no proper health club) May 20, 2013
Rated 5.0 out of 5.0 by Mexico Stay Nice atmosphere, staff is helpful and accommodating. May 9, 2013
Rated 4.0 out of 5.0 by Outstanding service by staffs. Staffs are really friendly and on the "A" game for customer services. I set up a wake up call for 1 morning and was in a shower and can not answer the phone. The hotel manager, Francisco, went to the room, knocked on my door to make sure that I am awaked for my appointment. The little thing does make a different in cust. services. April 27, 2013
Rated 5.0 out of 5.0 by Best Hotel by or near the Airport As a business professional and global road warrior, the Crowne continues to be my Hotel of Choice when I travel to Monterrey, MX. Francisco and his staff are professional, courteous and customer focus. The Crowne Plaza Aeropuerto imbues the personal touches along with guest comfort. I highly recommend the Crowne to business travelers and just those passing through. April 24, 2013
Rated 5.0 out of 5.0 by Superior Service at an Exceptional Rate This is the only hotel I stay when I visit Monterrey. I fly almost every week to Monterrey and the service staff and accomodations are alwys outstanding. The staff takes care of you like family! March 27, 2013
Rated 4.0 out of 5.0 by I never get the invoice I am a platinum client, an I always stay in Your hotels and You have all my data to generate and send to my e mail the invoices, I being trying to get my invoice with no succes, I believe this is part of the service. March 20, 2013
Rated 5.0 out of 5.0 by Very helpful and professional staff The staff was great. My room was very comfortable and clean. The bar and restuarant had good service, food and drinks. I am coming back to the hotel on 3/11/13 thru 3/15/13 and look forward to my stay. I would recommend this hotel to anyone coming to the Monterrey area. March 7, 2013
Rated 5.0 out of 5.0 by Excellent Staff and Service The staff is always willing to go the extra mile for its customers. I really enjoy staying at the Crowne Plaza MTY. February 27, 2013
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