Rated 4.0 out of 5.0 by Deezel One day stay
My second stay at locations. Nice rooms, close to airport, good Italian Restaurant nearby. Rooms are clean and well kept, security seems good. Breakfast as always is pricey but you gotta eat.
June 14, 2013
Rated 2.0 out of 5.0 by GoldAmbassador1 Sent me into an occupied room
Had to remind desk clerk that Gold Ambassadors receive a complimentary upgrade, but "nothing was available" as always, then he sent me in to an occupied room.
June 5, 2013
Rated 2.0 out of 5.0 by Dkor128 Return from years ago....
Although the staff was pleasant the front desk did not acknowledge my Platinum status allowing access to the club/executive levels as in the past.
June 4, 2013
Rated 2.0 out of 5.0 by sam21861 poor amenities
I really think it is one of the worse Crowne Plaza and that it should not be classified in this categorie but in Holidays inn Express (no minibar in the room, no proper health club)
May 20, 2013
Rated 5.0 out of 5.0 by maical Mexico Stay
Nice atmosphere, staff is helpful and accommodating.
May 9, 2013
Rated 4.0 out of 5.0 by RJToads Outstanding service by staffs.
Staffs are really friendly and on the "A" game for customer services. I set up a wake up call for 1 morning and was in a shower and can not answer the phone. The hotel manager, Francisco, went to the room, knocked on my door to make sure that I am awaked for my appointment. The little thing does make a different in cust. services.
April 27, 2013
Rated 5.0 out of 5.0 by Al66 Best Hotel by or near the Airport
As a business professional and global road warrior, the Crowne continues to be my Hotel of Choice when I travel to Monterrey, MX. Francisco and his staff are professional, courteous and customer focus. The Crowne Plaza Aeropuerto imbues the personal touches along with guest comfort. I highly recommend the Crowne to business travelers and just those passing through.
April 24, 2013
Rated 5.0 out of 5.0 by Striker1 Superior Service at an Exceptional Rate
This is the only hotel I stay when I visit Monterrey. I fly almost every week to Monterrey and the service staff and accomodations are alwys outstanding. The staff takes care of you like family!
March 27, 2013