Hotel Front Desk: 52-81-81961500

Hotel Fax: 52-81-81961520

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


- Distance from hotel: 0.62 MI/ 1 KM West l

- Complimentary shuttle available

- Shuttle has a schedule, to better service you please provide information when you book. From the airport take Airport Blvd. 1 mile away the hotel is on your left. You should take turnaround to access side street

Aeropuerto Internacional del Norte (NTR)

- Distance from hotel: 8.08 MI/ 13 KM East l

- Take highway directing you to Reynosa and look for a sign directing you to the Intl. Airport M. Escobedo, get into the blouevard to Nbr 171.


Local Station in Guadalupe Subway

- Distance from hotel: 2.49 MI/ 4 KM South East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking available for registered guests and meeting attendants

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 191 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

crowne plaza in name only


27 mayo 2015

I still have not figured out why I am paying American Rates for a hotel at this Airport hotel in Monterrey. Flights in and out of the airport will keep you up until 11:30pm and on the weekends, the parties by the pool can keep you up even later. I loved having a server in the executive lounge chase me down the hallway so I could sign for the bill for the free breakfast. there was no charge, but the tip line was heavily circled.

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Cerca del Aeropuerto pero Mal servicio


27 mayo 2015


El cuarto huele a húmedo y a alfombra vieja.
La Televisión no servía.
El Internet muy lento y no funcionó 2 días de 4.
Mal Servicio, no hay buena atención al cliente.

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Great food, great service


18 mayo 2015

Awesome hotel. Great service from Jonas and David. Thank you for making this a pleasurable trip.

Posted by HotelStaff
18 mayo 2015
Dear Guest I want to thank you for your kind comments regarding our hotel and staff, I will make sure to share this with Jonas and David Cordially, JA GM
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Great Coffee!!!


16 mayo 2015

The hotel took criticism to heart. On my last stay the coffee was delicious; the perfect compliment to a great breakfast. What a way to start the day. Well done staff!

Posted by HotelStaff
18 mayo 2015
Dear Guest Thanks for you kind comments, regarding our coffe and breakfast, we are always looking to improve our service and the staff number one goal is your complete satisfaction thanks again and look forward to see you soon! Best Regards JA GM
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