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Rated 3.7 out of 5 by 72 reviewers.
Rated 4.0 out of 5.0 Baja Velocidad de Internet Buen dia les envio este comentario ya que la vez que estuve en el hotel el internet gratis estuvo muy lento, mas de lo normal espero que se el servicio sea mejor cuando regrese July 16, 2014
Rated 5.0 out of 5.0 by great service Great location to stay at. Atmosphere was relaxing and happy hour helped lower my meal expenses July 15, 2014
Rated 4.0 out of 5.0 by Convenient stay for the business traveler Quiet, comfortable airport hotel stay for the business traveler providing the amenities to accomplish business while feeling at home. July 14, 2014
Rated 5.0 out of 5.0 by Great staff and awesome service Stayed twice now at this hotel and both have been great. The people working on the front desk are very helpful when requesting a service. July 13, 2014
Rated 5.0 out of 5.0 by Great hotel with Staff to match! I have stayed at this property many times. If there is one thing I can say it is consistency. They offer top level service and do little things to put a smile on a road warriors face. Like, finding a cupcake in the room decorated as a soccer ball during a previous stay. Should you encounter an occasional "bump in the road" they will make it right. Great job Crowne Plaza Monterrey Aeropuerto! July 8, 2014
Rated 2.0 out of 5.0 by Fair Crown Plaza Hotel Room, the restaurant and bar staff were great, The rest were not! Staff don't recognize platinum members even that i mentioned at reservation and also I present my ihg card. Guest room amenities should be maintained well that they are in working condition. Gym isn't a real gym they only have two treadmills and one wasn't working, also they have some stationary bikes, no weight or other training equipment to be fit. Check-in staff should be better trained to understand what Platinum members are and why we have reached that level. July 1, 2014
Rated 5.0 out of 5.0 by Monterrey 2014-06-09 Excellent stay experience, would recommend............................................ June 25, 2014
Rated 3.0 out of 5.0 by Great Staff and Service, Property Needs Some Work After 6 or 7 visits to the area I switched to the Crowne Plaza for this stay even though I'm platinum with another hotel group. Specifically I was looking for better internet service and an improved fitness center during my stay. The staff, food service, room cleanliness, were all exemplary but unfortunately the internet was less than adequate (even though I spent the extra few dollars for the enhanced service# and the fitness center was nowhere near as nice as the website pictures suggested. I spent four different blocks of time on the phone with the internet tech support trying to fix issues while the fitness center only has a few basic treadmills and elliptical machines that are probably 15 - 20 years old and in need of replacement. There is no equipment available for any type of resistance training #weights, universal machine, etc.), no mats or balls for stretching and floor exercise, and no moist towlettes to wipe the machines before or after use. June 23, 2014
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