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Rated 3.7 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Great service I had a great time last weekend in Crowne Plaza Monterrey, excellent team, service and attention. September 18, 2014
Rated 5.0 out of 5.0 by exelente atencion mi estancia fue corta pero la atencion fue muy buena, no pude disfrutrar de todas las instalaciones por cuestion de tiempo, pero espero poder aprovecharlas en otra ocacion, en cuanto a seguridad nos sentimos muy tranquilos....... lo recomiendo saludos September 17, 2014
Rated 5.0 out of 5.0 by Excelentes Instalaciones Excelentes instalaciones y muy buen servicio en todas sus areas September 12, 2014
Rated 1.0 out of 5.0 by Hardest Beds in Crowne Plaza Chain Beds were the hardest I have ever seen in Crowne Plaza chain. I travel more than 6 months in the year. This hotel has been our choice due to convenience but the management does not recognize platinum status. I was not given a club floor upgrade nor access to the club room for breakfast. I stay here at least 5 nights per year, and every other stay I have always gotten my Platinum upgrades. I attempted to contact the manager this morning, but after calls on the radio, he never responded. The person who attended me at the front desk was nice, but he didnt seem to be concerned with my comments. If you are a platinum member, there are much better places to stay in Monterrey where you will be honored for your business, and the beds and pillows are not pieces of wood and chunks of foam rubber. Try any Holiday Inn or Express, Even the old run down Inter is better than this hotel. The Crowne at the MTY Airport is a great option, but too far from City Center. September 12, 2014
Rated 5.0 out of 5.0 by Cama muy comoda y excelente ubicacion en la Ciudad Excelente servicio al cliente, el desayuno exquisito y muy agradable ambiente. Es mi segunda casa cuando visito la ciudad de Monterrey. September 11, 2014
Rated 5.0 out of 5.0 Excelente en todo Me gusto la amabilidad del personal en general, la comida y la habitacion cuenta con todo, lo que necesitas. Vuelvo a este hotel. September 10, 2014
Rated 4.0 out of 5.0 by uncomfortable beds and never brought me bottles of water to the room Hotel excellent location and facilities, but I could not sleep because the beds and pillows very hard, in room no embitellada water and when I ask not sent. My main complaint was that I went to a family party that was made in the holiday inn hotel and we had requested smelter reserve two to four rooms for guests it was confirmed to us by the charge of the event, but the day did not come from the same person and we were not respected reservations, but we got two rooms at the crown plaza. September 10, 2014
Rated 4.0 out of 5.0 by trabajo Sugiero renovar alfombras y sillones de las habitaciones, se ven ya muy viejas y sucias September 7, 2014
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