Rated 3.6 out of 5 by 62
Rated 5.0 out of 5.0 by magman3 home
They make you feel at home. Front desk people are great.
September 30, 2013
Rated 5.0 out of 5.0 by Trikkeren3 Convinient location
Had a single night in the hotel.
Was upgraded to a suite upon arrival :-)
Very friendly staff and excellent shuttle service to the airport.
Will for sure stay here again.
September 30, 2013
Rated 2.0 out of 5.0 by Sterling123 Over all Quality
They have tried to improve the over all looks of the property, but its just a band-aide. Caulking is NOT a drywall patch. Cheap wood (?) flooring that doesn't fit.
Easy to get to, but hard to get out of and back to the airport.
September 30, 2013
Rated 5.0 out of 5.0 by LT2013 Great hotel
I have been coming to this hotel for the last five years for my daughters' birthday parties. Hotel has swimming pool with a slide which kids really love. Suite was very clean and proper and as always front desk is efficient and friendly.
Would definitely go back to this hotel!
September 25, 2013
Rated 5.0 out of 5.0 by GF68 MTL Crowne Plaza Hotel
I have stayed at this hotel many times and I am more and more pleased each and every time I stay there. I find it very comfortable, relaxing and can feel like I am home away from home. The room is very clean with all the necessary items. The restaurant has very good food and a relaxing atmosphere.
I would recommend this hotel to any family member, friend and business colleague or partner.
Keep up the excellent work.
September 23, 2013
Rated 5.0 out of 5.0 by Robin23 Great group of people
Once again I have been amazed by the personal service and friendly faces !!!
September 21, 2013
Rated 4.0 out of 5.0 by NickG14 Great Service and Hospitality
I was in Montreal on business for almost two weeks and stayed here the entire time. Upon checking in, they found out I was a Platinum Elite member and upgraded me to a king suite instantly. The staff was very accommodating and took of my every need. Extremely hospitable and kind.
September 16, 2013
Rated 5.0 out of 5.0 by business20130828 Good property, good food, nice staff
My visit was for two days in the middle of the week. I used the hotel shuttle from the airport and again on my return, that was quick and easy.
The hotel staff were friendly, everything in the room was good, I tried one night in the restaurant and the food was good--huge portion of prime rib roast! The 2nd night I ate in the bar and it was comfortable as well.
The area looks a little run-down but the hotel is in good shape so I would recommend it.
September 3, 2013
Rated 5.0 out of 5.0 by Scatanaffas Super place to stay with excellent staff
I've been to lots of hotels over the years but this hotel is really nice well located and has good staff that care and it shows, I would recommend it to anyone going to Montreal plus it has free shuttle service and if you have a car free parking close to the airport that alone is worth the price of admission!
September 2, 2013
Rated 5.0 out of 5.0 by harveyaspen very good
i recommend this hotel the service was great and the rooms are clean and up to date
September 1, 2013
Rated 4.0 out of 5.0 by Spock01 Good service and competitive price
The welcome and the service at the reception was very good.
The room was a bit old fashioned.
August 28, 2013
Rated 5.0 out of 5.0 by Kamks Happy Holiday
This is a very good hotel and I highly recommend it to anyone who plans to visit Montreal as you will enjoy your stay at this hotel very much.
Top Quality Service is provided at the hotel and I was very impressed overall with everything that the hotel has to offer to it's guests.
The staff at the hotel were very professional in their line of work and were also very friendly and helpful during my stay at the hotel.
August 27, 2013
Rated 5.0 out of 5.0 by Robin23 Always the best
This hotel makes my life better !!! I love it..... They are my extended family :) I choose only this hotel
August 23, 2013
Rated 4.0 out of 5.0 by CorpCatalyst57 Family Wedding
It's not often we get together with the entire family but we certainly enjoy being social when the opportunity presents itself. We were very impressed with the banquet facilities, including food and most importantly the staff. They were accomodating to our needs and the experience made even better being able to end the night upstairs in a comfortable room.
August 23, 2013
Rated 5.0 out of 5.0 by smonicatravel2 Great time had by all
We stayed at this hotel for our son's wedding and many of the visiting wedding guests stayed here as well.
The hotel staff was wonderful! The front desk and reservations staff were helpful and unphased by all of the arrangements with our wedding guests.
Plenty of extra towels when asked and we never had to wait very long for them.
The rooms were clean and comfortable and the bathrooms were clean and well kept as well.
I would recommend this hotel, even though it is at the airport although it is a short ride to the City Centre - but if you have to fly in and fly out of Montreal this is an excellent choice.
July 31, 2013
Rated 5.0 out of 5.0 by Marlana Nice Room, But Great Staff!!
I love your hotel! It's always a pleasure to walk into the lobby and be greeted by a smiling face. I appreciate how quickly you sign me in and beofre I know it, my tired body is in a clean, well appointed room.
The staff at the front desk is exceptional!! Thank you!
July 16, 2013
Rated 4.0 out of 5.0 by lljp5557 Great Location
Clean room, in-room service was excellent. Food was very good and service was very fast. We stayed in the quiet zone of the hotel but we had noisy neighbours who didn't understand or read the policy for the quiet zone.
Great value for July 1st weekend.
July 7, 2013
Rated 1.0 out of 5.0 by pottie Bad service
Did not offer free water and eye cover. Overall service is fair.
June 26, 2013
Rated 5.0 out of 5.0 by saturn2 Great accomodations and great service
From the reservations over the phone to the actual stay, the service was excellent!
June 22, 2013
Rated 5.0 out of 5.0 by Muysr very comfortable
Would be great if you would get more english speaking tv channels. And add history and discovery channels. Everything else was great.
June 21, 2013
Rated 1.0 out of 5.0 by johnston913 Good hotel but...
The best part of this hotel was the Pool. The Pool staff were really nice. The issues I had was it took 4 hours to get a crib for my youngest when booked I was told no problem. next there was no blankets for the pull out bed for my son. Last the maid came to my room with one knock to ask me when I was checking out. I had been given late check out from the front desk because or reward status. She then came back at 11am to advise me I was past check out. Lastly she came back at 12:00 while I was changing half nude to ask me when I would be out of the room. I was shocked by this. Called the front desk and everyone was apologetic. Then on the way out the maid began to tell me if I locked my door this would not have happened. needless to say I was shocked. we were given one night free but I think that was a complete joke. left on a sour note. The room was a suite and reno was done. The floor was poorly installed, trim work and tile was poor. The sink microwave set up was not to code they had no GFI and long run extension cord for the fridge to make up for lack of plugs. Would not stay here again and would not recommend. I would go to Longueuil Holiday inn. way better!
June 18, 2013
Rated 2.0 out of 5.0 by wardi good location and nice lobby but not well-kept rooms
- the lock on the washroom door did not work
- the sink faucet was loose -- the whole thing moved, was not securely fastned to the sink
- there was absolutely no soap in the washroom when we got there -- no soap bar and no body wash or hand soap. only shampoo, conditioner and lotion i think.
- i called and advised them of the lack of soap and they only brought body wash, no soap bars or hand soap.
- the time on the alarm clock was wrong. this caused me to be late for the wedding i was there to attend.
June 11, 2013
Rated 4.0 out of 5.0 by Ashu smell
room was comfortable but there is some kind of stale smell in the room which made us uncomfortable
June 8, 2013
Rated 2.0 out of 5.0 by Unhappy007 Great banquet rooms but poor room quality
We were staying there for a wedding, service and banquet faculties where great and we enjoyed the pool. However, we had to battle with no AC for part of our stay in both our room and in the hotel hallway which made the sleep very uncomfortable. Room quality wasn't great, loud toilets when flushing can wake you, beds and pillows were okay and there was no soap acailable in the Bathroom. Overal, poor comfort while staying there and I would not recommend this for overnight stay but only for functions.
June 7, 2013
Rated 3.0 out of 5.0 by Nicolas101 Comfortable bed and clean room
We like the Hotel cause it was clean and comfortable, but what we did not like was the noise, music and dancing below. There were 2-3 weddings that day. We check-in and the crowd, noise, music, and dancing below was loud enough to keep us up, until the party was over. Not to mention the people smoking in front entrance and back, it's just not nice when you have to inhale the cigarette fume as you enter the hotel. I thought there are rules to smoking to fix this problem? No?
May 31, 2013
Rated 2.0 out of 5.0 by HarryT Room Smelled like paint couldnt sleep
We had a wedding at a hall in this hotel this past weekend and the wedding was allgood and fun. We opted to get a room for the night to avoid the hassle of driving home at a late hour and since we had a babysitter for the night sounded like a good idea. wedding ended at around 3 am so we go up to our room and as soon as we walked in there was this smell of fresh paint. after getting in bed also noticed that the smoke detector was still taped up and a bag over it. needless to say couldnt get a good night sleep due to the odor. Was very disapointed since it was a much needed night away from kids.
May 27, 2013
Rated 2.0 out of 5.0 by Wilster Meh
I've been staying quite frequently at this hotel with my work , and for the most part it's ok , but has gotten more and more disappointing the more I have stayed here.
Firstly , the rooms , comfy , small , cleanliness is below average , the cleaning staff are not very good at all .
In the rooms I've had , the bathrooms have been the worst ,hair lying on the floor , my toiletries knocked over and left lying there , faucets & shower heads loose
The staff make up for some of the hotels obvious flaws , they are very helpful , friendly , (pretty too :-) ) and have always tried to help out if there is an issue .
The last problem is the huge number of parties at he weekends (weddings etc) the noise levels are are ridiculous , I was on the ninth floor and was still woken up by the music .
I'll go back again , because my company tells me too ....for now
May 24, 2013
Rated 3.0 out of 5.0 by Ben0780 No respect for club members
Priority checkin not opened despite the fact that lobby was crowded.
May 24, 2013
Rated 4.0 out of 5.0 by Cato Good but atmosphere/amenities issues
Accommodations and decor were tasteful as one would expect from a Crowne Plaza but atmosphere suffered for a few reasons. Loud 1970's /80's rock and roll music playing in the lobby and lounge was out of place. Might expect to hear it in a hotel with a strip club in Alberta but not in a Crowne Plaza in Montreal. The lounge had no atmosphere. Perhaps if the candles were lit and the loud R&R music was exchanged for softer jazz or contemporary melodic.
Gymn and fitness equipment is badly in need of renovation/improvement. Some of the equipment was broken and weights were missing. Toilets by gymn were in need of cleaning. No water in the gymn either. And difficult to locate gymn. Don't stay here for the gymn. Rooms not soundproofed for heavy industrial traffic outside. Finally, soda and ice machines were "out of order".
May 22, 2013
Rated 5.0 out of 5.0 by Grandpapa2013 Enjoyed our stay
On Saturday, May 18th my wife and I along with our two daughters and our four grandchildren (boys ages 4 to 10) stayed at the Crown Plaza Airport Hotel (in two connecting rooms). We are from Ottawa and planned an over night trip to Montreal to enjoy your pool and super slide and visit the Montreal Biodome the next day. Let me tell you, the hotel did not disappoint. We thoroughly enjoyed every aspect of the hotel. The staff was courteous and friendly and the rooms were nice and clean. Most of all the pool and super slide were the highlight of the grandchildren’s’ trip. Believe it or not, according to the boys It trumped the Montreal Biodome. As grandparents it was a delight to see our grandkids enjoy themselves so much at your hotel. We wish to extend a big thank you to all those who made our stay so enjoyable. I should also mention that it was great value for the money. Our grandchildren are already talking of a return trip to your hotel.
May 20, 2013