Rated 3.5 out of 5 by 48
Rated 4.0 out of 5.0 Beautiful & convenient location
Very big & comfortable lobby.
Big parking place.
December 10, 2013
Rated 5.0 out of 5.0 by cs2thecox Fantastic Club rooms
I loved how the Club rooms were like a little hotel on their own. It made for a really lovely, quiet environment with plenty of staff on hand. There was also a restaurant and gym in the club section.
The downside was that the pool etc was over in the main hotel, but I wasn't there long enough to use anything else.
I travel a lot and my Club room was one of the nicest I've stayed in in a long time! The decoration was nice, and the ceilings were nice and high which added to the feeling of space. The bed was very comfy, and the room was generally luxurious without feeling over the top.
I'd definitely recommend the Club section of the hotel, and would love to stay here again.
December 9, 2013
Rated 5.0 out of 5.0 by awolf Crowne Plaza best, as usual
Beautiful place to take a rest. I'm glad that I prefer Crowne Plaza for my visit to Moscow. Breakfast is delicious.
Hope to visit your hotels again!
December 5, 2013
Rated 2.0 out of 5.0 by St19 bad service
Reception staff doesn't ready to solve any issue. The furniture looks a bit worn in a room. Good case - free night parking.
November 25, 2013
Rated 4.0 out of 5.0 by PepeMedel Very good room
Is a very good hotel the problem is the restaurant is very expensive and the food is not very good
November 20, 2013
Rated 3.0 out of 5.0 by Teddybiz Good location
Clean and comfortable with good location. Standard internet connection should be faster. Current option constrains to efficiently work with remote servers and online e-mail. Migh be that upgrade for faster option could be bought at reception but for busniess travel I want that included and not to search for.
November 17, 2013
Rated 4.0 out of 5.0 by Korie Very positive experience at Crown Plaza Moscow
After reading past reviews, I was expecting poor service. I experienced quite the opposite. Staff went out of their way to mKe my stay as comfortable and easy as possible. Not everyone had perfect English but it was more than adequate and I suggest that if you expect all service in your home language, stay home and don't write insulting reviews about cultures that differ somewhat from your own. I appreciate the extra effort made by all staff while hosting a high maintenance event. Very nice stay. (Expensive food- make the treacherous trip across the street for cheaper and fabulous Italian!)
November 15, 2013
Rated 1.0 out of 5.0 by Gorki2534 Better to be avoided
Room was hot, no A/C. When asked to fix it on 1st day, the staff just opened the window. Then it became cool but noisy. Unfriendly staff especially at concierge desk and not helpful.
November 14, 2013