Rated 4.1 out of 5 by 13
Rated 3.0 out of 5.0 Comfortable stay
Poor front Desk, did not give early check in, even when emailed a few days prior, and advised of Priority Club Membership.
No upgrade given.
My wife called and left a message, but front Desk advised that I had not checked in, although I had, but message arrived about 3 hours after the call from her.
Poor Room service menu, even with 4 restaurants in Hotel.
1 English tv Channel - CNN
Poor Lighting in Bathroom
Furniture chipped and damaged, Wood veneer falling off of long mirror - very tired room.
Friendly staff, but no ambience.
August 6, 2014
Rated 5.0 out of 5.0 by ariesgem Good hotel and location
Everything is as good as expected comparing to other 4 to 5 star hotel in Japan. Location is one of the main reason. The staffs is friendly and very helpful.
August 5, 2014
Rated 5.0 out of 5.0 by Munich Eric J Excellent stay, great value
The staff were friendly and efficient at check- in and reviewed all the items a guest would be interested in.
My room was spacious, spotless and very comfortable. The A/C worked better than most -- my room was very hot at check- in but cooled down quickly. There was an outlet multiplier at desk level, perfect for a multiple electronic devices chargeaholic like me. The bed was comfy, the linens were very good, the bathroom had a lot of nice amenities and was well- lit. The tub and shower were separate. Actually the bathroom must have been about 3X the size of the typical Japanese business hotel. Breakfast was excellent - wide variety of foods to choose from, high quality, an egg chef on duty, very friendly staff.
Location is super - you don;t even have to cross a street from the JR Kanayama Station, which has the Chuo Main Line, the Tokaido Main Line, the Meitetsu Main Line and two subway lines and only a short jaunt from the main Nagoya station. There are plenty of restaurants and such nearby.
All in all, this property is highly recommended. It offers a so much more than a business hotel, but if you book online with a pay- in- advance rate you only pay a small premium which is a super- bargain. Even the rack rate is a good value.
July 26, 2014