Crowne Plaza Nairobi

Hotel Front Desk: 254-20-2746000

Hotel Fax: 254-20-2746100

Hotel Email: info@cpnairobi.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
JOMO KENYATTA INTERNATIONAL AIRPORT (NBO)

- Distance from hotel: 9.32 MI/ 15 KM South West l

- Drive into Uhuru Highway, turn left into Bunyala Road, drive up and turn left on Upper Hill Road, proceed up and turn left into Mara Road, drive and turn left into Kilimanjaro Road, drive and turn right into Kenya Road and to the Hotel

WILSON AIRPORT (WIL)

- Distance from hotel: 4.35 MI/ 7 KM North West l

- Drive into Uhuru Highway, turn left into Bunyala Road, drive up to Upper Hill Road and turn left, proceed up and turn left into Mara Road, drive and turn left into Kilimanjaro Road, drive and turn right into Kenya Road and to the Hotel

Train
Nairobi Railway station

- Distance from hotel: 3.11 MI/ 5 KM East

- Drive onto Uhuru Highway until you reach the Bunyala Road roundabout. Continue driving upwards to Upperhill road turn left and keep driving until passing by the World Bank headquarters, first turn into Kenya Road.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Hotel provides free parking for hotel residents, restaurant and bar patrons, conference and banquet delegates. Health and Beauty customers are also offered free and safe parking.

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Nairobi is located in Upper Hill, the new dynamic financial district of Nairobi with banks, international corporations and embassies. Arrange an airport transfer with our reservations team and we'll collect you from Jomo Kenyatta International Airport, which is 25 minutes away or park your vehicle in our secure complimentary carpark.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 49 reviews
91%
Recommend This Property
Read All Reviews

Ratings Breakdown

49reviews

  • 5 Stars
    21
  • 4 Stars
    22
  • 3 Stars
  • 2 Stars
    2
  • 1 Stars
    4

Excellent service, smiling and friendly staff

By

August 20, 2014

Excellent smiling staff. Good breakfasts, with nice choice including Indian breads and fresh fruit.

Posted byHotelStaff
August 25, 2014
Dear guest, Thank you for taking your time to give us such great feedback about your stay at Crowne Plaza Nairobi. We are delighted to read that you had an excellent experience with us and that our hotel colleagues took well care of you. I will definitely share this with them. Thank you for recommending us to other reviewers and hope that we shall have another opportunity to host you in future. Best wishes, Ken Musili.
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explain more about pillows

By

August 20, 2014

Everything was okay just need to check your value of bewerage

Posted byHotelStaff
August 23, 2014
Dear Pekoa, Thank you for taking time to give us your reviews on your stay at Crowne Plaza Nairobi. I am glad to note the great scores on room cleanliness, service and to read that we helped you achieve your goals. I have taken note of your comments on the beverage prices and the pillows; will share this with the management team for them to look into them. I will also share your great comments with the entire team and assure you that this will go a long way in motivating them to improve on service delivery. I hope that we will have another opportunity to host you in future. Best wishes, Ken Musili.
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Confortable and good facilities

By

August 12, 2014

club

The room was good and cleaun. Good housekeeping service. The air conditioning is not properly working. In the night it was a little cold and it was not possible to increase temperature;

Posted byHotelStaff
August 18, 2014
Thank you Jose58 for your time to give us feedback on your recent stay at Crowne Plaza Nairobi. We are glad to read that you had a comfortable stay despite the challenges with the AC. To ensure that this issue is resolved amicably, I wish to request that you send me an e-mail with details on the below address: kennedy.musili@cpnairobi.com. It was a pleasure hosting you hoping to welcome you back in future. Best wishes, Ken Musili
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Good business hotel with exceellent rooms

By

August 09, 2014

club

The rooms are well appointed, clean and comfortable. The staff are friendly, knowledgeable, helpful and go out of their way to accommodate the guests needs.
The quality and selection of food for breakfast and dinner buffets could be improved, given the price charged. Similarly the quality and selection of food at the coffee lounge can be vastly improved and it could offer light meal alternatives to the full buffet. With few other dining-out options in the vicinity, improving food service could enhance the hotel experience immensely.
The hotel is conveniently located for business in Upper Hill area of Nairobi which is fast developing into the new business district. The roads in the area, unfortunately, are terrible and presents and unfavorable picture when approaching the hotel.

Posted byHotelStaff
August 13, 2014
Thank you AC48 for your great feedback on Crowne Plaza Nairobi. We take our guests' feedback seriously and I assure you that your comments have been noted. We have also taken note of the great feedback on the facility and service from the staff. I have shared this with the team too. Thank you for your patronage and hope that we shall have another opportunity to host you in future. Best wishes, Ken Musili
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