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Rated 4.5 out of 5 by 102 reviewers.
Rated 4.0 out of 5.0 by 服务一流,安静舒适 当前,去往酒店的道路有些混乱,入住期间,发生了几次走错道路的现象。酒店服务非常之好,设施完善,床铺舒适,环境安静。 September 2, 2014
Rated 5.0 out of 5.0 设施、服务均令人满意 酒店较新切保养良好,设施齐全。尤其是泳池较大,非常不错。但是希望能提供更多浴巾。 服务人员态度良好,虽然有些服务员业务不够熟练,但是整体来说感觉令人满意。 September 1, 2014
Rated 5.0 out of 5.0 by 卫生环境良好,服务令人满意 如标题所示,会入住若干月,发现问题将及时告知。如标题所示,会入住若干月,发现问题将及时告知。如标题所示,会入住若干月,发现问题将及时告知。如标题所示,会入住若干月,发现问题将及时告知。 September 1, 2014
Rated 5.0 out of 5.0 by 行政酒廊不错 服务人员热心而耐心,服务到位。有提前服务意识。对客户提出的要求能够及时回应。而且态度热情,能够和客户主动沟通需求。 September 1, 2014
Rated 5.0 out of 5.0 by 酒店性价比高。 酒店位置选的不错,风景好,装修也很大气,房间的设施设备也不错,有几个餐厅可以选择,泳池露天的,看起来很舒服,员工的服务,都很好,以后来还住这里。 August 31, 2014
Rated 5.0 out of 5.0 by 洲际品质,一如既往 酒店夜景不错,夜幕低垂华灯初上,俯瞰南昌大桥流光溢彩,对岸的摩天轮整夜呈现美轮美奂的光影,彩灯映照下的赣江水面波光粼粼。早餐很丰富,自助晚餐相当丰盛,晚餐提供哈根达斯还不限量,孩子们肯定喜欢。房间大,干净整洁,晚间相当静谧。礼宾部服务相当不错。就是南昌出租叫车有点难,一般要等上十几分钟。当然,这不是酒店的问题。 August 29, 2014
Rated 5.0 out of 5.0 by 房间舒适、标准统一 提供了皇冠假日统一标准的服务,没有低于预期。美中不足是入住和结账的时间较长,服务人员打印发票的技术不熟练,但整体服务态度较好。早餐中规中矩,服务不算特别及时,但可以接受。 August 29, 2014
Rated 5.0 out of 5.0 by 服务很好 酒店已经提前准备好果盘和欢迎信,房间很整洁干净,洗手间宽阔,江景房视野广阔。此外,礼宾部非常热情地帮我打车,赞一个。 August 26, 2014
Rated 5.0 out of 5.0 by 前台和礼宾服务非常棒 前台和礼宾非常友好,非常热情,认真负责。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 August 25, 2014
Rated 5.0 out of 5.0 by 服务一流,环境舒适 酒店的环境特别好,住宿条件很舒适,前台的服务也很到位,而且酒店人员的服务质量特别好,我手意外受伤了,还特意送来了云南白药和冰块儿过来,大堂经理Mike还特意过来问候,真实很感动 August 25, 2014
Rated 5.0 out of 5.0 by 环境不错 感觉挺舒适的!唯一不足的是,酒店门前在修路,可相关的路牌指引不够到位,害得我们绕着多转了一圈。可能是酒店认为大家都很熟悉地形吧! August 21, 2014
Rated 4.0 out of 5.0 by 还算不错 在南昌算不错的酒店,不会太吵闹,很安静。就皇冠的品质而言,还是有保障的。就是早餐的水平相对不是太高,但是价格也不贵,一分钱一分货吧。其余都很不错,尤其是员工的服务让我很满意。 August 18, 2014
Rated 5.0 out of 5.0 by 服务一流,亲切。 在南昌是最好的酒店了,每次来南昌的必选,酒店装修大气,酒店员工服务一流,每次来员工都记得我,跟我打招呼,目前在南昌的服务算第一了。 August 17, 2014
Rated 5.0 out of 5.0 总体服务不错 从大厅接待,到前台Check In,以及行政酒廊准备茶水,水果等都很用心,很仔细。包括我们申请借用行政酒廊会议室,都准备很充分,纸,笔,电视,以及连接线等,都准备得很好,为客户想更多,我觉得做的很好。 August 15, 2014
Rated 5.0 out of 5.0 by Sehr sauberes Hotel in toller Lage Angenehm überrascht vom Hotel. Upgrade auf eine Eck-Suite bekommen mit tollem Ausblick. Service ist unauffällig aber hervorragend. Einziger Nachteil sind die Straßengeräusche von der großen Kreuzung unterhalb des Hotels. August 12, 2014
Rated 5.0 out of 5.0 by 服务胜于硬件 南昌皇冠假日是我在洲际集团目前住的感觉最为舒适的酒店。酒店整体虽然在卫浴的设计上显得有些粗糙,但是瑕不掩瑜,酒店沿江的景观,和服务弥补了这一缺点。 酒店进门开始的问候,到前台的热情,尤其行政酒廊的服务,感觉很贴心。适度的提醒和尽可能满足客人的需求这点来说,作为一家洲际旗下五星的酒店,难得的没有距离感。 August 11, 2014
Rated 5.0 out of 5.0 by 服务非常好 工作人员很热情,泳池干净,床铺舒适,干净,本次入住整体感觉很好,会向朋友推荐的。工作人员很热情,泳池干净,床铺舒适,干净,本次入住整体感觉很好,会向朋友推荐的。 August 11, 2014
Rated 4.0 out of 5.0 by good service and good meal The room is good and very clear. The staff are very nice and service is good The swimming poor is good and clear. August 10, 2014
Rated 5.0 out of 5.0 by 工作人员热情周到 作人员很热情,从礼宾到前台都能很热心,外地来南昌开会,前台小姑娘很热心的介绍南昌的特色 这次出行遇到的问题就是打车比较难,但是门童一直在帮忙联系叫车,比我还急,所以特别感谢他!! August 6, 2014
Rated 5.0 out of 5.0 by Non-smoking room upgrade Bad experience of entering into a Non-smoking room but filled with smoke smell. Having talked to the Front Desk staff but the initial feedback of changing room was not promising. After a short while, that staff was willing to offer me a free upgrade to a suite that has had an excellent view. Wonderful experience in Crowne Plaza Nanchang and really want to go back... August 4, 2014
Rated 5.0 out of 5.0 by 服务专业一流。 每次来这里都觉得很亲切,尤其是前台和贵宾酒廊的服务员,每次都帮我提前准备好账单发票,总是能满足我的要求,体现专业,一流的服务,房间空调每次都提前帮我开好,送的水果都是我喜欢吃的。 July 31, 2014
Rated 4.0 out of 5.0 优质服务 酒店环境不错,员工服务态度让人很满意,酒店的性价比也挺好,早饭丰富,但是周边环境一般,在修路。谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢谢! July 29, 2014
Rated 3.0 out of 5.0 by Some unsatisfied experience I have been living in this hotel over 200 nights in the past 15 months. But in the past some months, I feel not good enough than before, summary as below: 1) I booked the room while I check out and trip to Shanghai for weekend in receiption, but sometimes I was told no booking while I check-in. 2) The welcom frulit missed some time. Even I called service center and commit to provide next day, but no any action conduct then. So I select to forget that. 3) IHG points always forget to register, so I need to check every some weeks, and call service center to record and some time I have to call IHG group service call. The only reason is "FORGET DOING THAT". July 29, 2014
Rated 5.0 out of 5.0 打车问题 缺点是出门不方便,打车非常不便。 送机的士会宰客。 服务很好。 硬件可以。 用餐可以。。。。。。。。。。。。。。。。。。。 July 28, 2014
Rated 4.0 out of 5.0 by High Standard but Restaurant for Breakfast Need Improvement The room have been keeping the high standard of Crown Plaza level, I cannot suggest any further improvement. However, the restaurant for breakfast have some area need to improve which I found this is the only area I have some concern: a. Sharing table with our customer is acceptable, but it is better to check with the customer who on is eating on the table before asking the new customer to sit on the table. b. The Coffee Machine filter should be clean or change more frequent as I found many coffee powder residue inside my coffee cup. Other than that, the breakfast is good and pastry is good. July 27, 2014
Rated 5.0 out of 5.0 by 服务很好,硬件也很好 非常喜欢你们酒店的装修,设施以及服务。每个服务生都很亲切,但是有个缺点就是出门不好叫车,服务生都会不停地帮忙打电话直到叫到车为止,很热心,很满意! July 27, 2014
Rated 5.0 out of 5.0 by 让人舒服的体验 这里才是皇冠,这里才是家,舒服的房间,友善的工作人员,处处为你考虑的心态,还有预定部和宾客服务部的完美应答 July 27, 2014
Rated 5.0 out of 5.0 by 酒店服务很好 酒店服务很好,尤其是前台的,每次来都提前帮我准备了房间,餐厅食品品种也不错,房间也很舒适,每次来都习惯住这里了。 July 26, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 行政酒廊服务很满意 行政酒廊服务很满意 行政酒廊服务很满意 行政酒廊服务很满意 行政酒廊服务很满意 行政酒廊服务很满意 July 25, 2014
Rated 4.0 out of 5.0 by 酒店服务好 酒店的道路位置不是很理想,南昌很多路口不能左转。 想拐到那条小路上非常费劲。 其它的还都不错。工作人员很热情。 July 24, 2014
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