Rated 4.2 out of 5 by 93
Rated 5.0 out of 5.0 by JamesXuShanghai Exceed I excepted for Holiday Inn Express
The room was updated with P card.
Service is as good as before.
Check-in and check-out is quickly.
October 27, 2013
Rated 4.0 out of 5.0 by fallinleaf 位置很好，性价比还可以
October 22, 2013
Rated 5.0 out of 5.0 by MK0426 That's perfect staying in my travel.
Could not find any uncomfortable things during stay hotel.
October 20, 2013
Rated 3.0 out of 5.0 房间不大, 不值
October 18, 2013
Rated 4.0 out of 5.0 by Sugarland88 Sugarland88
Everything is perfect except the internet is so slow.
October 16, 2013
Rated 5.0 out of 5.0 by Doc1619 Great Service
Nice location, great service. Better value than Intercontinental Nanjing.
October 13, 2013
Rated 4.0 out of 5.0 by Kitty727 good location
The hotel has very good location in the city,but the front desk staff lacks of smile. They charged room fee by using my credit card and forgot it,then called the room asking me to pay. Even the staff apologized for it, I still feel disappointed. Hope it will not happen again.
October 11, 2013
Rated 5.0 out of 5.0 很好的酒店
October 10, 2013
Rated 5.0 out of 5.0 by juanito0216 Comfortable Experience
even though there was electric issues, it is a nice experience.
October 7, 2013
Rated 2.0 out of 5.0 非常一般
October 3, 2013
Rated 5.0 out of 5.0 by phdjiang 物超所值，服务热情周到
September 25, 2013
Rated 4.0 out of 5.0 by JHONG Big Spacious Room But Feels Dark
Firstly, I was upgraded to the Junior Suite, and it was big, there was a space to entertain guests and a separate living quarters. The location is relatively central to the confucius temple (but the Holiday Inn is better). I was also treated to free fruits for my visit.
Now to the downside, the design of the hotel. Once you enter the hotel you have to take the elevator to the lobby and then walk a little bit (there were guides directing you) to check in. The hotel also feels old. Lastly, the hotel feels dark, I had my lights on but still feels dark.
Unless you are staying here for the points on one of those IHG promotions, I would recommend staying at the Holiday Inn Aqua City that is not that far away from this hotel at about the same rate.
September 24, 2013
Rated 3.0 out of 5.0 by Daphneli711 Good location but old facility
This Hotel locat in the most popular area in Nanjing ,but the room is very small and smelly ,the swimming pool also very small
September 23, 2013
Rated 5.0 out of 5.0 by Gordon9999 Great service from check-in to check-out and beyond.
From the moment we arrived, we were treated as special guests. We arrived at the service lounge and were seated and served with drinks while we waited to check in. Check in was handled by an agent fluent in English, and we were seated the whole time. Our room was a delight.
Each day our guide was able to wait in the service lounge.
The concierge was knowledgeable, and the service was friendly without being familiar. Breakfast was good, with a wide range of Asian and Western choices available.
On the final day, we had a late lunch at Bar. The hamburgers and the Neapolitano noodles were excellent, as was the service.
The location is fabulous for ready access to all Nanjing sights. We did our sightseeing by public transport with local guide.
September 23, 2013
Rated 5.0 out of 5.0 by yi5412 Good brake fast
like this brake fast ,but the icebox is noise. it's it!
September 21, 2013
Rated 5.0 out of 5.0 by wsyjjzyysl 物超所值，无以伦比
September 17, 2013
Rated 5.0 out of 5.0 by phdjiang 不错的皇冠酒店
September 17, 2013
Rated 5.0 out of 5.0 by wqssqwwqs 舒适的体验
August 27, 2013
Rated 1.0 out of 5.0 by LordSimon Unless you go for no choice, please choose other than this
The lobby is surrounded by a KTV, so you know the feelings. The decoration and the hotel facility is old, pretty much like 90s' condition.
August 26, 2013
Rated 3.0 out of 5.0 by Mars0222 service review
the staff in restaurant was not paying attention to the clients. they were gathering chit-chat while the customer need to speak loudly so that the waitress can be wared.
the quilt and the sheet is rough, not so smooth.
the water quality of the swimming pool is not good, it is yellow even when you came here at early morning like 7:30AM.
people were nice, service is just okay.
would recommend friend to stay there as the location is in Najing CBD area which is convenient for shopping and having some fence restuarant.
August 18, 2013
Rated 4.0 out of 5.0 by eden 侨鸿皇冠
August 18, 2013
Rated 5.0 out of 5.0 by Wangl GOOD
August 16, 2013
Rated 5.0 out of 5.0 by dgu11223 Nice hotel, friendly staff, nice location
I stayed 6 nights with my two boys in July 2013... A very pleasant experience... Nice room, very very friendly staff, almost over the top nice... Will definitely stay again....
One observation though - the trainers in the swimming pool are very very RUDE... very arrogant...
August 8, 2013
Rated 4.0 out of 5.0 by RandomGuest July Stay
Stayed here for a night and got upgraded to the Executive floor. The room was great, everything worked and was comfortable.
My complaint is that the wifi signal is not very strong in the room and I couldn't even log on when I agreed to pay. I've stayed at 2 other Crowne Plazas in Ningbo and Wuhu and both of those locations offered free wifi. My only other complaint is that the elevators taking very long since everything is located on the 7th floor and up.
This hotel is at the center of Nanjing and close to shopping and lots of restaurants. Staff was professional, helpful, and courteous.
July 9, 2013
Rated 4.0 out of 5.0 by shingshing 总体不错
July 8, 2013
Rated 3.0 out of 5.0 by Marc76 Not satisfied as a Priority Club members
Room is good. Staff service is worst among the IHG group hotels that I've stayed. No greeting for priority club members and lost my points of stays. All other hotel of IHG that I stayed after that we're already credited with staying points. Reported the missing but I think IHG had ignored my request. Anyway, it doesn't matter for me anymore.
The address written in the website is a shopping plaza. The hotel is behind it. For first comer, it is hard to look for the hotel entrance.
July 7, 2013
Rated 5.0 out of 5.0 by Marc76 Good stays with quality nights
Overall experience was great although I was not really being recognized or greeted as priority club member.
Hotel quality is still good and the staff is friendly.
Chosen this hotel mainly due to location. Quite convenient and easy access to subway and buses.
Big shopping mall is under the hotel. Do not need to worry about foods or relaxation.
June 17, 2013
Rated 4.0 out of 5.0 by KC2012 All great but room service
It's my second time here, usually I will take the Intercontinental Nanjing. But I was quite satisfy with my last experience in Crown. This time almost the same.
Only couple comment:
1) The suite that I took, was lower than what I expected: smaller; the design was old; and the room setting was no worse for the price. Looks more like a double bedroom with an extra door between two beds, and the space for the other bed changed to be a living room.
2) Room service!!!!! It took more than an hour, and it's with I called the front desk for 3 times between!!!!!! thats the slowest order I ever get in a brand hotel!
well, besides that, the location, the staff, and the comfort level are all good, I think I will back on sometime in the future.
June 10, 2013
Rated 3.0 out of 5.0 by captainchaoss Good Hotel , Club lounge understaffed specially during breakfast
Having stayed in this hotel very frequenly the rooms and service is very good however lately they have combined the business center and the club lounge. This results very frequently to the situatiopn that from 7 o clock in the morning when the breakfast should be served in the club lounge it is impossible to get a scrambled or fried egg within half an hour because the same staff member has to serve the rest of the breakfast guests has to take care of the businesss center and has to answer 2 different phone lines. Sometimes it is not possible to get served at all there
May 27, 2013
Rated 4.0 out of 5.0 by slxh Good experince
This hotel's location is good, and stuff is professional.
However the room condition need improve as it's been years old.
Will select it next time to Nanjing.
May 26, 2013