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Rated 4.1 out of 5 by 139 reviewers.
Rated 3.0 out of 5.0 by Guest Review Wish they had robes provided in the rooms, and better ways to block out the sound in the hallways at 3 AM. But a clean, nice hotel. September 2, 2014
Rated 1.0 out of 5.0 by Bad experience Received a wedding invitatiion with the Crowne Royal Plaza as the brides choice hotel. (discount provided). Was happy it was a IHG property, as I am a member of the program. Went online to book and found the rate to be comparable to what I could book as a priority member. Two months before the wedding, I booked a king suite with a pull out sofa bed. My IHG mastercard was charged at that time. Upon check-in, we were assigned to room 340. It was located in a horrid location and it was not what I had reserved. This room did not have a king bed, nor did it have a pull-out sofa. There was a dingy small room with a small sofa (found a cigaret lighter in the couch when we looked to see if it was a pull-out), This room was also a handicap room with a discusting shower, where the water would go all over the floor because there are no sides. Went back to the front desk and were told we had two options. A room with two double beds on the seventh floor, or a room with a queen bed and a twin bed (there were four of us) We choose the double room on the 7th floor, directly accross from the elevator. I then questioned the rate difference and was told there was a $30.00 difference in the rate between the suite and the double room. I asked if I was receiving a "book early" rate. I was told yes and my account would be credited $30.00. The next morning, I receive the bill under my door stating that I have a balance of $30.00 plus dollars due. Again, it's back to the front desk to straighten out the bill. On the good side of this stay, the staff was very nice. however, It just was not a good experience, and at one point thought about just booking something accross the street. The Royal Plaza should think about an update for #340. It is grim. September 1, 2014
Rated 5.0 out of 5.0 by Great place to stay while on business The staff was great. They help with recommendations for dinner and drinks, and the food and drinks on site were well prepared. I will return to this Crown Plaza when I come back to NH for business. August 31, 2014
Rated 5.0 out of 5.0 by Excellent first business travel experience This was the first time I had ever stayed at a hotel for business, and I was extremely satisfied. Definitely much more of a high-end hotel then I expected for Nashua. August 27, 2014
Rated 4.0 out of 5.0 by Quick stay Front desk staff so very friendly and helpful. Resturant staff friendly. Food very good. Concern with the Sunday brunch buffet......great choices except some foods that should be "chilled and on ice" were not. i.e Smoked Salmon was "room temp" so was the Shrimp. AMAZING lobster rolls!! Rooms are a bit dated and the air didn't work that great. Overall, beautiful grounds with great staff! August 27, 2014
Rated 5.0 out of 5.0 by Great anniversary stay We had a wonderful stay at Crowne Plaza Nashua. We will definitely make plans to stay again. August 27, 2014
Rated 5.0 out of 5.0 by Elevator noise Everything was great at the hotel except we were in room 310 which is right near the elevators. We were awakened at 5:30 in the morning by a family that was checking out. Also awakened at 1:00am by people returning to their rooms from the bar. August 27, 2014
Rated 5.0 out of 5.0 by Comfortable,Unique Hotel We enjoyed our stay, close to the outlets, staff very friendly and helpful. We would like a fridge in the room but a minor inconvenience. We have already recommended the hotel as a great value and would stay again. August 26, 2014
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