Rated 4.2 out of 5 by 112
Rated 5.0 out of 5.0 by EmJay1098 What a find!
...and what a great value. A welcoming front desk and personable staff, relaxing patio lounge and top-floor concierge (ask!) reception and breakfast. The beds so comfortable, I overslept my alarm, which I never do. We will be back, repeatedly - and soon!
July 23, 2014
Rated 4.0 out of 5.0 by Bear 101 Comfortable bed and room and staff were friendly.
Hotel was nice and comfortable, staff were friendly, and the facilities for the conference was wonderful. The only down side was whenever I went to go use the indoor pool there was some activity going on so I could not go enjoy the pool. Restaurant is costly for what you get!
July 22, 2014
Rated 3.0 out of 5.0 by Trixie2 Overall experience
Given the name "Crowne Plaza" you may expect a 5-star experience overall. Unfortunately, that was not the case for us. The front desk staff, although very pleasant and attentive, did not seem to be properly informed of the goings on at the hotel. We expected one type of experience and realized another, which could have been avoided had management taken the time to properly inform guests of changes in the schedule.
The bathrobes in the room were lovely and the toiletries were great. Additionally, the bed was very clean and comfortable. Thankfully, the floor we stayed on was very quiet so we were able to get a good night's sleep before attempting to enjoy breakfast.
The breakfast buffet was very disappointing, from the wilted and browning lettuce to the Spam-like substance under the poached eggs to the grossly under-cooked roast beef. The scrambled eggs were barely warm and dry and the bakery selections were weak. The buffet was not at all like the grand spread we remembered enjoying at this hotel during previous visits. Thankfully, we were given complimentary tickets to offset the inconvenience of missing out on the hors d'oeuvres, etc., that we were told would be served the night before (but were not) in the lobby of our floor. Not having to pay for the breakfast was somewhat of a consolation for both situations, although it was not intended to be. In fairness, we were also given a ticket for a free appetizer for us all to share.
July 22, 2014