Crowne Plaza Boston-Natick

Hotel Front Desk: 1-508-6538800

Hotel Fax: 1-508-6531708

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Logan International Airport (BOS)

- Distance from hotel: 17 MI/ 27.36 KM West l

- Take I-90 W Mass Pike W, to exit 13 Natick; after the toll booth bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World Mall; follow until it ends. Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

TF Green / Providence Airport (PVD)

- Distance from hotel: 58 MI/ 93.34 KM South l

- Take I-95 N to Rte 495 N to I-90 W Mass Pike East, to exit 13 Natick. Bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World ; follow until it ends.) Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

Manchester International Airport (MHT)

- Distance from hotel: 63 MI/ 101.39 KM North East l

- I- 93 S to I-90 W Mass Pike West, to exit 13 Natick. Bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World ; follow until it ends.) Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

West Natick Commuter

- Distance from hotel: 1.5 MI/ 2.41 KM West

- Hotel Shuttle will provide transporation to and from West Natick Train Station by calling 508-653-8800.


Riverside in Newton

- Distance from hotel: 10.1 MI/ 16.25 KM East

- Take a right turn out of the hotel's main exit onto Route 9 East. Continue on Route 9 East for 6 miles. Turn right toward Route 16- East/Washington Street. Turn left onto Route16-East/Washington Street. Continue for 1.9 Miles. Turn left onto Grove Street and continue for about 1 mile. Riverside T-Station is on left hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Complimentary onsite self-parking.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel is just across the street from the Natick Mall and Collection as well the Logan Express with free shuttle service and 20 minutes from Boston with easy access into the city via West Natick Commuter Station. In the heart of the metro-west we are conveniently located close to TJX, Mathworks, Cognex, Meditech, Natick Labs, AB Sciex, and IDC/IDG.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 319 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Enjoyed my stay


May 04, 2015


The Boston-Natick is a somewhat dated property, but the staff more than makes up for this small fact. I stay at this property every time I am in the area.

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Very comfortable stay


April 27, 2015


My husband and I often stay here for a night away from the kids. The hotel can be busy at times, but I like the decor and the vibe. The rooms have been beautifully updated. We have always had excellent customer service. We will continue to stay here as the occasion arises!

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Great place for wedding


April 25, 2015

I loved my daughters wedding here ! The staff was fabulous!! I also travel frequently for business look for Crowne Plaza as I like to stay there for the GREATest Beds anywhere I stay!! It is just like being home!

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elevator problems april 2015 stay


April 25, 2015


The hotel has a good atmosphere, my room had no refrigerator or microwave and unless you are a award member you had to use only the coffee that was in your room, breakfast was expensive in the restaurant as no complimentary breakfast is provided. The biggest concern is elevator #2 trap persons in our party twice for over 1 hour don't use it has we had learned this elevator has a history of breaking down. I personally don't believe the hotel is worth the value compared to others.

Posted by CustomerCare
May 05, 2015
Dear pg34, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the problems you encountered with elevator and for any inconvenience you may have experienced. Please be assured that your comments will be forwarded to the appropriate department for review. We are confident that they will take every action possible to ensure these issues are internally addressed and resolved. Again, many thanks for the feedback and our apologies for the shortfalls. Sincerely, Connie D Case Manager IHGCare
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