Crowne Plaza Boston-Natick

Hotel Front Desk: 1-508-6538800

Hotel Fax: 1-508-6531708

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Logan International Airport (BOS)

- Distance from hotel: 17 MI/ 27.36 KM West l

- Take I-90 W Mass Pike W, to exit 13 Natick; after the toll booth bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World Mall; follow until it ends. Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

TF Green / Providence Airport (PVD)

- Distance from hotel: 58 MI/ 93.34 KM South l

- Take I-95 N to Rte 495 N to I-90 W Mass Pike East, to exit 13 Natick. Bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World ; follow until it ends.) Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

Manchester International Airport (MHT)

- Distance from hotel: 63 MI/ 101.39 KM North East l

- I- 93 S to I-90 W Mass Pike West, to exit 13 Natick. Bear right onto Rt. 30 W. At 2nd traffic light turn left (Shoppers World ; follow until it ends.) Turn left onto Rte. 9 E the Crowne Plaza is on the right next to the Firestone dealer

West Natick Commuter

- Distance from hotel: 1.5 MI/ 2.41 KM West

- Hotel Shuttle will provide transporation to and from West Natick Train Station by calling 508-653-8800.


Riverside in Newton

- Distance from hotel: 10.1 MI/ 16.25 KM East

- Take a right turn out of the hotel's main exit onto Route 9 East. Continue on Route 9 East for 6 miles. Turn right toward Route 16- East/Washington Street. Turn left onto Route16-East/Washington Street. Continue for 1.9 Miles. Turn left onto Grove Street and continue for about 1 mile. Riverside T-Station is on left hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Complimentary onsite self-parking.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel is just across the street from the Natick Mall and Collection as well the Logan Express with free shuttle service and 20 minutes from Boston with easy access into the city via West Natick Commuter Station. In the heart of the metro-west we are conveniently located close to TJX, Mathworks, Cognex, Meditech, Natick Labs, AB Sciex, and IDC/IDG.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 285 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Helpful Hints


March 04, 2015

The heating unit in the room was very loud.
The fixtures in the bathroom shower and sink were both coming out of the wall/counter.
I ordered a refridgerator in my room, and it was not there when I got into my room.
There was a glass shelf topper in the bathroom, and when I went to use the hair dryer, the plug grabbed the glass and dropped the glass on the floor smashing it.

The staff immediately addressed my needs, however, being billed as a newly renovated hotel, these should not have been issues.

All being said. I am willing to stay at the hotel again.

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Modern appearance and great staff!


March 03, 2015


The hotel lobby is modern, inviting and very trendy in lively, brilliant colors that is immediately uplifting. The staff at the front desk was friendly and courteous, answered all my questions. Rooms are clean and while not the biggest room for a double, it was clean. I always double check sheets and towels and their appearance and smell were clean. While the black tiled bathroom was what you can expect in an upscale home, the floors were really cold, but did not expect that so some bedroom slippers would have been really cool.:) Overall, I was happy with the room and I have booked 2 rooms for my kid's graduation in May.

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Excellent Hotel


March 03, 2015

I enjoyed my stay at Crowne Plaza although you should be aware the name on the outside of the building is Verve. If you are looking for the Crowne Plaza sign, you will miss this place. The room and staff were great and the Velvet Thorn was a pretty cool bar. Just don't order any high end liquor such as Crown Royal unless you want to pay $13 plus tax for a single shot mixed drink. However, Seagram's 7 is only $7. Who, in their right mind, would jump the price by $6 for a whiskey just one level higher. Ridiculous! Other than that, the stay was very enjoyable.

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Hidden Gem


March 02, 2015


everyone was outstanding Dennis in the Pantry Restaurant was terrific! The front desk staff was most impressive! The only issue was the bar didn't open until 5pm this also limited the drinks avaible in t hePantry Restaurant

Posted by HotelStaff
March 03, 2015
Dear mazied, Thank you for your delightful comments! The Verve is truly a "hidden gem" in Natick and we're glad you had such an enjoyable stay. We appreciate you recognizing Dennis and the front desk staff for outstanding service! We are always looking to improve for our special guests like you, I have passed along your comments about the Violet Thorn hours. We look forward to your return! Thank you again! Best Regards, Melanie Faas Assistant Guest Services Manager
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