Crowne Plaza Boston-Natick

Hotel Front Desk: 1-508-6538800

Hotel Fax: 1-508-6531708

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

West Natick Commuter

- Distance from hotel: 1.5 MI/ 2.41 KM West

- Hotel Shuttle will provide transporation to and from West Natick Train Station by calling 508-653-8800.


Riverside in Newton

- Distance from hotel: 10.1 MI/ 16.25 KM East

- Take a right turn out of the hotel's main exit onto Route 9 East. Continue on Route 9 East for 6 miles. Turn right toward Route 16- East/Washington Street. Turn left onto Route16-East/Washington Street. Continue for 1.9 Miles. Turn left onto Grove Street and continue for about 1 mile. Riverside T-Station is on left hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Complimentary onsite self-parking.

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Hotel Highlights

Searching for a place to stay in the Boston area? Our hotel's convenient location offers you close proximity to the city without paying the higher rates. We also offer free parking and a free shuttle
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 239 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Nice hotel..but traffic on Route 9 challenging


November 24, 2014

The hotel stay was fine. If you need to travel from the hotel to the 128 hour during the morning, be prepared for bumper to bumper traffic. It took me 45 minutes (leaving at 8:15am) to get to Needham area.

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H. I. Natick


November 23, 2014


Its just an OK hotel. Don't have any reason to stay at this particular Crowne Plaza due to the fact they don't treat platinum guests the way other Crowne Plaza's do. I mean a club floor with a coffee maker just doesn't cut it with me. Sorry will stay elsewhere with this treatment.

Posted byHotelStaff
November 25, 2014
Dear jim7485, Thank you for your honest feedback. As a Platinum Elite member, we recognize you have many options and appreciate your loyalty to the InterContinental Hotels Group brand in choosing our hotel. I am truly sorry to hear we did not meet or exceed your expectations and that you did not feel you were rewarded for your status as a Platinum member during your visit. If you have an opportunity, please contact me directly to discuss your feedback about our hotel. We are always looking for ways to improve and I would love to speak with you. Thank you again and have a wonderful holiday season! Warm Regards, Melanie Faas Assistant Guest Services Manager 508-416-1350
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Love to stay here


November 21, 2014


We often choose this hotel when visiting Boston. Love the decor, the rooms, and the location. Staff are always very friendly.

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Great place to stay


November 20, 2014

Stayed here for two days to visit Boston (since Natick was much more reasonable cost wise). The room was clean and staff was helpful. They did charge me for a water in the room that we never drank, but immediately withdrew the charge after calling. One con was that we had the late check out which would have been great, but the cleaning staff could be heard slamming doors in the hallway which unfortunately kept me awake. However, all around we had a good experience and would stay again.

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