Crowne Plaza Boston-Natick

Hotel Front Desk: 1-508-6538800

Hotel Fax: 1-508-6531708

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

West Natick Commuter

- Distance from hotel: 1.5 MI/ 2.41 KM West

- Hotel Shuttle will provide transporation to and from West Natick Train Station by calling 508-653-8800.


Riverside in Newton

- Distance from hotel: 10.1 MI/ 16.25 KM East

- Take a right turn out of the hotel's main exit onto Route 9 East. Continue on Route 9 East for 6 miles. Turn right toward Route 16- East/Washington Street. Turn left onto Route16-East/Washington Street. Continue for 1.9 Miles. Turn left onto Grove Street and continue for about 1 mile. Riverside T-Station is on left hand side.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Complimentary onsite self-parking.

Print Hotel Fact Sheet

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Hotel Highlights

Searching for a place to stay in the Boston area? Our hotel's convenient location offers you close proximity to the city without paying the higher rates. We also offer free parking and a free shuttle
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 236 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great place to stay


November 20, 2014

Stayed here for two days to visit Boston (since Natick was much more reasonable cost wise). The room was clean and staff was helpful. They did charge me for a water in the room that we never drank, but immediately withdrew the charge after calling. One con was that we had the late check out which would have been great, but the cleaning staff could be heard slamming doors in the hallway which unfortunately kept me awake. However, all around we had a good experience and would stay again.

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November 20, 2014


the hotel experience was great. we made a last minute decision to host a brunch and the hotel provided just what we wanted. staff was friendly and the food all weekend was outstanding 5 star.

I would highly recommend the hotel for a future venue

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Great service


November 19, 2014


Staff at this hotel offered 5 star service.They went above and beyond. Everyone was super friendly and helpful. I am usually not a fan of Crowne Plaza hotels, this is definitely the best one I have ever stayed at.

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Three Wonderful Nights in Natick


November 19, 2014

I booked this for a mixed business and leisure trip-I had stayed here before earlier this year on the former. The leisure part was channeling Charles Kuralt-"you can drive anywhere in the country on the Interstates and not see a thing." (I am trying to remedy by exploring Massachusetts on the backroads-that was how I found my way here in April.) And, then I managed to fit in some work in Boston.
I checked in at about 12:30AM and was upgraded to the Club Level. I think the Club Level is an underutilized asset at this property. The lounge space is lovely, as is the Keurig machine. But I think there could be more-i.e. snacks or the like, or a continental breakfast-and that would make the club level unbeatable-especially since there's a breakfast buffet offered.
That said, I have much praise for this hotel. The front desk staff were great-after I found that I lacked a sleep kit, I got one on the spot that night. My compliments especially go to Francesca-who acknowledged me as a Gold Member. I had booked on points and a package-Francesca ensured that I would keep my room for the duration of the stay. Francesca answered all my questions with a smile-her endorsement of Zaftig's was most welcome-and gave me a later checkout-and was concerned with my trip home. She is an asset to the property. Breakfast was wonderful-all the staff (especially John) were quite vigilant of me and my needs and kept my coffee cup full and accommodating of me. (I caught "moment of nature" on Sunday Morning-my one routine I do not yield to travel, and somewhat befitting in light of Charles Kuralt.) The Duck Wings were delicious at the Violet Thorn and the bartender kept a good eye on me (I'm sorry I missed her name.)
I even met some interesting fellow guests. :)
This was another tremendously wonderful stay. The only thing keeping me away from staying more often are the fluctuating rates. But this is a great property.

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