Rated 4.3 out of 5 by 23
Rated 5.0 out of 5.0 by Norwegian Great service, beautiful room and overall facility
This being the first time in New Delhi our selection of Hotel was based on reading some previous reviews.
We expected a good four star hotel, but what we received exceeded our expectations. Especially the hospitality and the service attitude to the entire staff, the size of the room, cleanness, etc.
Hiring a hotel car and driver for a day was grate, again excellent service and top value for money.
We are staying at a five star hotel in Mumbai now of an other brand and wondering how can this be a five star and the New Delhi Rohini be four?
April 11, 2013
Rated 5.0 out of 5.0 by Birthdayboy27 Excellence of Service Quality
Well a great hotel to stay at. the day i checked in was my birthday. It seemed as if my family members pampering me, it was such kind of an experience. Food was awesome , the pool was great so was the fitness centre. There was although a technical outage cause of which i found the phone lines didn't work that night, however i would like to say it didn't make any difference to my experience. They served me what ever and whenever i needed anything on time. whenever there is a outage like that at other hotels you will find it takes at-least half an hour to do the check in formalities. where as i was in my room with in 5 minutes of my arrival.
I will like to take few names who I want should get a hike for their customer service quality. Ankur at front desk, Priyanka from guest relations. I forgot the guys name who came to make my room seems like he was a newly hired employee however even he did a excellent job. There was this Bengali guy at their Mosaic restaurant even he did a great job.
And friends if you visit Crowne Plaza Rohini and you face any problem i am sure you wont but i would say these two Ankur and Priyanka know their job pretty well you can surely approach them.
March 22, 2013
Rated 5.0 out of 5.0 by bloggs lounge
great lounge, good food, good atmosphere and friendly staff
March 16, 2013
Rated 3.0 out of 5.0 by BHG83 Nice Hotel - But they Nickel and Dime You! Also Pool under renovation!
The hotel is beautiful, but they charge for "double occupancy" - so the price is more than you think upon booking. There are also a significant amount of taxes and fees - including internet. The thing that upset me the most is that I arrive to find out that the pool is under renovation - don't you think that's something that should be on the website PRIOR to arrival? It wasn't. I was very disappointed with no pool to use on a week-long business/vacation trip. Hotel is far from any tourist locations as well. There was NO recognition of priority club status either - you had to pay extra for "club" status.
March 13, 2013
Rated 5.0 out of 5.0 by Birthdayboy27 Great Hotel Experiance
Awesome people helpful, polite and friendly. Be it a business
March 5, 2013
Rated 5.0 out of 5.0 by Shantanu Amazing
its was great to stay in such a comfortable property !! they offered me an express check in which was even less than 5 min I had key of my room , and a super hassle free check out !! staff was great and they were always attentive anytime ... really love to stay there again !!!
Great job done Rohini Crowne Plaza !!
keep It Up
February 11, 2013
Rated 3.0 out of 5.0 by pkt88 dining
you people should change your breakfast menu......I have been there more than 10-15 times...but each item ..the breakfast menu is exactly same......?? does your chief knows only that much to cook..or you re-use the left over..for cost cutting..
January 28, 2013
Rated 5.0 out of 5.0 by JochenK Very good Hotel
I have used this Hotel now several times. It is close to Pitampura and the new Metro is running close by with a station just 3 minutes walk away. Airport 30 - 40 minutes away.
The price of the rooms are quite attractive. Although the hotel is quite big, it was always very nice that the staff remebered me from the last stay. Especially the guys from the conexxions bar were very friendly. The only thing which can disturb your stay, is the very loud music being played during the wedding season. The Hotel seems to be a favorite spot for exlusive wedding partys. But around midnight these partys are over. I have booked my next stay for April already.
January 24, 2013
Rated 5.0 out of 5.0 by Ron05 Great hotel
Stayed at this hotel for 1 night . Nice hotel in the suburb of the city . The lady at the reception counter escorted me to the room and explained all the features . the elevators had a key access which provides a lot of security .
The room was nice and clean and had a good night sleep .
The restaurant staff was helpful and the breakfast was good .
Overall a great experience
January 23, 2013
Rated 4.0 out of 5.0 by Padencherry Front Office
Check-In was delayed, even after confirmation by tele.
Many Front Office staff does not wish the guests, gives a very bad look which makes us uncomfortable.
January 2, 2013
Rated 5.0 out of 5.0 by Piyushjaya Wonderful~Amazing~Experience
One of the best hotels i stayed , i like the room, i like the service, i like the food, in short CROWN PLAZA ROHINI is best place in town to stay eat or hangout*********************************************************************************************************************************** :) :) :)
December 14, 2012
Rated 2.0 out of 5.0 by VivekBhalla Something went wrong
From my first visit at this Crowne Plaza, My experience was amazing but this time on this second visit to the same hotel was a very bad experience. My rooms were not ready and it took 2 Hours for me to check in, however as a GOLD Members I was supposed to enjoy a higher level of benefits and privileges.
A leisure trip got converted into a nightmare
Also breakfast was not fresh..... what else can go bad on a leisure night stay!!!
On top of it, Told there manager that I don't want to get disturbed and want a comfortable and nice sleep...... I was disturbed only 4 times in 3 Hours.
December 13, 2012
Rated 1.0 out of 5.0 by poem32sg Very below average service
Nothing much to say. A very money oriented staff. After staying for a week, still have to request for few extra 500 CC water and in return was told back that only 4 bottle allowed. This was said regardless of room was not cleaned for whole day.
Lastly, just for 500RS, which was not paid as in was not included in final payment. I was called back on my way to airport. Inspite of I being late to airport was held for 15min. A friendly call and request to pay the meager 500 RS could have waited to be cleared later. A final checkout shouldn't take 35min , when I as guest have personally went down to tell my time of checkout and my flight time.
Crowne Plaza Rohini was a total disappointment.
December 5, 2012
Rated 4.0 out of 5.0 by Cathy50 Clean and comfortable but taxi from hotel is expensive
If you like to explore Subway system, this hotel is 100m away from metro redline terminal. Metro is cheap, safe and easy access to most of sightseeing tourist sites. The daily pass of Metro is 150 Rupees. However, if you decide to take taxi from hotel, it might take a while to reach your destination. THe driver is very polite and professional. Hotel is charging INR2500 for 80km and 8hours, then INR25/km for extral kms, we ended up spent almost 5000 INR for a day on taxi.
Overall, we enjoyed our stay in this brand new high rising hotel.
November 27, 2012
Rated 5.0 out of 5.0 by Costi Comfortable hotel with nice Indian restaurant
Very nice hotel with excellent Indian cuisine restaurant.
November 6, 2012