Crowne Plaza New Delhi Mayur Vihar Noida

Hotel Front Desk: 91-11-41102222

Hotel Fax: 91-11-41102233

Hotel Email: info.deldd@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Indira Gandhi International Airport (DEL)

- Distance from hotel: 15.6 MI/ 25.1 KM South l

- Get on Mahatma Gandhi Rd/Ring Rd from Airport Rd and Rao Tula Ram Marg. Merge onto Mahatma Gandhi Rd. Slight right to Flyover continue onto Noida Toll Bridgeto Delhi Noida Direct Flyway. Turn left. Destination on the right.

Train
New Delhi Raiway Station

- Distance from hotel: 9.32 MI/ 15 KM South West

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Crowne Plaza New Delhi shall not be responsible for any loss or damage to the car including contents while parked in hotel area. In case of lost parking ticket, guest will be requested to present a valid identification card for comparision of signature.

Print Hotel Fact Sheet

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Hotel Highlights

Unwind in one of 160 spacious guest rooms, starting at a space of 392 square feet. Enjoy delicious all-day dining at Infinity and savor mouthwatering Italian, continental and specialty Indian cuisine. Swim some laps in the outdoor pool or workout at the fitness center on latest cardiovascular and strength training equipment. For the ultimate indulgence, book a pampering treatment at the Eros Spa.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 25 reviews
74%
Recommend This Property
Read All Reviews

Ratings Breakdown

25reviews

  • 5 Stars
    9
  • 4 Stars
    9
  • 3 Stars
    2
  • 2 Stars
    4
  • 1 Stars
    1

Atmosphere and odor in hotel

By

December 23, 2014

Room was very good. Problem with this hotel is the constant odor inside the public areas. This is the classic odor you get in Delhi when you are outside which is made up of the decomposing of trash and other fecal material along with the constant burning of materials. The doors that lead to the outside (front doors, outdoor stairways, etc.) do not seal as they should so the odor seeps into the hotel resulting in a very bad odor. Also, this odor is also very prevalent in the restaurant which does not provide for a good atmosphere to eat food. I ended up ordering room service so that I did not have to deal with the smell. Some say that's the way it is in all hotels, but I beg to differ. I've stayed at the Crowne Plaza in Gurgaon as well as other comparable hotels in Gurgaon and have not had the problem with this bad odor, suggesting they do a much better job of keeping their doors sealed so that the odor does not seep into the hotel.

Posted byHotelStaff
December 26, 2014
Dear Sir/Madam Thank you for sharing your recent experience at Crowne Plaza New Delhi Mayur Vihar Noida. We apologies for the service shortfall related to bad odor in the hotel premises. We wish to assure you that we have since taken positive steps forward as well as uphold the high standards of our service. It is our commitment to provide our guests with the five-star and seamless stay experience expected of a luxury hotel. We hope that you will grant us another opportunity in the future to extend the true and warm hospitality that my team always strives to deliver. Yours Sincerely, Vikas oswal Hotel Manager
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The hotel management needs to be improved

By

December 15, 2014

platinumelite

Since my last visit the hotel is in less good shape and my experience during my stay was not good

Posted byHotelStaff
December 20, 2014
Dear Sir/Madam, We apologize for the inconvenience you encountered. We wish to assure you that we will take positive actions on your concerns. We hope that you will grant us another opportunity in the future to extend the true and warm hospitality that my team always strive to deliver. Thank you once again for your valuable feedback and for staying with us. Yours Sincerely, Vikas Oswal Hotel Manager
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Greta Location and property

By

December 07, 2014

Convenient to access both Noida and Delhi.Nice place to stay on work

Posted byHotelStaff
December 17, 2014
Dear Sunny, Thank you for sharing your recent experience at Crowne Plaza New Delhi Mayur Vihar Noida. We are glad to learn that you had a comfortable stay at our premises and was well looked after by my capable team. We would be delighted to welcome you back with our warm hospitality. Yours Sincerely, Vikas Oswal Hotel Manager
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Good (but not as good as the Holiday Inn Nnext door)

By

December 05, 2014

I stayed here for 4 nights on Business and having stayed at the Holiday Inn next door I though I would try this one. The hotel is good, but I found the staff were not as friendly and the rooms not as spacious as the Holiday Inn. When I arrived the mini bar was empty, so I rang reception to tell them; when I left it still had not been re-stocked. I also found the service not as good, having waited 20 minutes in the restaurant without a member of staff coming to see me, I left and ordered room service. For business this Hotel is OK and you will be comfortable, but if you have the choice, stay next door, its cheaper and just that little bit nicer.

Posted byHotelStaff
December 17, 2014
Dear Sir/Madam, We apologize for the inconvenience you encountered and service shortfall related to food & beverage services. We wish to assure you that we will take positive actions on your feedback. We are thankful to you for sharing your valuable feedback and letting us understand what is important for our guests. We hope that you will grant us another opportunity in the future to extend the true and warm hospitality that my team always strives to deliver. Yours Sincerely, Vikas Oswal Hotel Manager
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