Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

- Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 34.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 34.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 797 reviews
72%
Recommend This Property
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Ratings Breakdown

797reviews

  • 5 Stars
    319
  • 4 Stars
    191
  • 3 Stars
    107
  • 2 Stars
    112
  • 1 Stars
    68

Good hotel with friendly staff

By

2014 八月 25

club

I liked the hotel! Wonderful location with friendly staff. I had a good time staying in this hotel. The only thing was that the swimming pool became unavailable the 2nd day we stayed there. But overall it was a great experience.

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A Charming Place

By

2014 八月 23

club

A charming place in a great location. Staff are courteous, friendly and warm. I also like the option that I can leave my luggage for a few hours after I checked out. There is a deadline though, but that is fine.

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Crown Plaze review August 2014

By

2014 八月 22

platinumelite

Stay was very pleasant; staff was friendly and helpful. Room seemed to have lots of dust under the table

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put us in wrong room/did not honor their commitment

By

2014 八月 21

we arrived early on 7-26 , had our bags check in bell men. When we check into our rooms at 1000pm, we arrived on the 12th floor and was opening the door to our room, there were screams and a few young ladies were already in the room. We had to back downstairs and was given a new room and was told we were going to get a $50 CREDIT on our bill. When we checked out, we had to tell them the same story again, because the night before it was not added to our bill. A few days later, my credit card statement had not shown the $50 CREDIT. I Called the Accounting department and she said there she could do, I would have to talk to a Manager.....left message , still waiting on his or her call.
will not stay here again, because they do not live up to their commitments and they put it on the wrong credit card, it was not to one I gave them, it was one already on file.
plus our company has annual meetings in New Orleans in January and this will not be one that is recommended

Posted byHotelStaff
2014 八月 25
Thank you for your feedback. I have shared your comments with our team and we will focus on ways to prevent your experience from happening again. Communication between all departments involved was sadly lacking. This is not the way we like to do business, and I truly apologize for all that you encountered. Our goal is to always provide great service that will produce loyal guests. We hope that you will give us another try and let us prove this to you during your next trip to New Orleans. Regards, CNONSRC
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