Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

- Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 34.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 34.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 832 reviews
72%
Recommend This Property
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Ratings Breakdown

832reviews

  • 5 Stars
    329
  • 4 Stars
    202
  • 3 Stars
    113
  • 2 Stars
    116
  • 1 Stars
    72

valet parking

By

September 21, 2014

The valet parking was poor. I arrived Friday night. I needed to get something out of my car Saturday morning. There was a sticky substance all over the driver side of my car from the hood to the trunk. I showed this to the valet driver and they assured they would get it off. I detailed the car before getting on the road so I knew it was something that had happen while it was in their care. I informed the valet about this and they assured me that they would take care of it. Sunday morning upon checking out the sticky substance was still on my car (totally unacceptable). When I asked them about this before leaving they informed to to have a good trip home. The stay was okay. I was not treated like a valued customer upon check-in. The ladies was more involved in their conversation than addressing me and my needs after a long drive. The room was clean, the beds was soft. The customer service overall needs some improvement when it comes to the customers need.

Posted byHotelStaff
September 23, 2014
Thank you for your comments. I’m sorry that you had to leave the hotel feeling this way. Like many city hotels, a valet service is necessary as we do not have a parking facility of our own. A third party who is not directly related to the hotel manages the valet parking and I will certainly pass your comments onto them as I agree we also do not find this level of service acceptable. Please allow me to also apologize for unfriendly welcome you were given at the time of check in. This is certainly not the level of service expected of our employees and we will work to improve in this area. Hopefully, you will come back to visit, giving us the opportunity to make it right with you. Regards, CNONSRC
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Great service & location

By

September 21, 2014

club

Friendly and courteous service in bar, front desk, concierge Great location -- corner of Bourbon & Canal. All street car lines available within a block! Would definitely stay here again.

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LSR Reunion

By

September 19, 2014

club

My stay at the Crown Plaza was GREAT!!! I slept like a baby. The food in the area was super. The dining room & the food was great for the LSR 9 Reunion. THANK YOU for a perfect week.

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Great location and atmosphere

By

September 19, 2014

This trip was for business and pleasure and the location was great. There are tons of great places to eat within walking distance and you are right off of Bourbon St. If you like gambling the casino is just 4 blocks down the street. I will be going back in a few weeks and will be staying here again!

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