Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

- Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 38.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 38.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 866 reviews
72%
Recommend This Property
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Ratings Breakdown

866reviews

  • 5 Stars
    342
  • 4 Stars
    211
  • 3 Stars
    117
  • 2 Stars
    120
  • 1 Stars
    76

WJTA Conference

By

October 20, 2014

club

Rooms were clean and comfortable, hotel staff was very friendly and helpful.

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Good location and excellent staff

By

October 20, 2014

The location in the French Quarter was great. The staff were excellent and went out of their way to improve our stay after a continuous stream of little issues, most unavoidable freak occurrences (stopped up toilet, internet down, computer glitches).
We found the general staff more helpful in finding things to do and places to eat than the concierge. The concierge I encountered only wanted to sell us a tour - we were looking for inexpensive, non-commercial experiences of the area and culture.

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Stay at Crowne Hotel

By

October 20, 2014

Great experience. Friendly staff, good value for your money and excellent location. If I come back to NOLA I will stay here.

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Health Hazard

By

October 19, 2014

club

Room 3304 should not be in the inventory. Sleeping in it is a health hazard. The wall to the right of the bed is an exterior wall. It has obvious water damage issues. The paint is peeling and bubbled up. It likely has mold under the paint. The room is extremely small and if it is to be used as a handicap room, I don't see any wider doorways or easy access bathroom facility. Fortunately, I didn't need it. Outside my room was one of the HVAC units for the hotel. There were plants growing out of it. I considered turning off the AC for fear I could be exposed to Legionella or something else. When I ordered a Caesar salad at 10 p.m. From room service it took 45 minutes to get to the room.

Posted byHotelStaff
October 22, 2014
Thank you for your comments. We’re sorry to hear that your room did not meet your expectations. The Engineering/Maintenance staff has been notified of your review and will be investigating the situation. There is no excuse for guest rooms to be in the condition that you described, and we apologize for this. We want to provide rooms that are comfortable and appealing, and it looks like we dropped the ball on this one. Please be assured that until the issues you have mentioned are fixed no other guest will be allocated this room. I apologize this was not picked up by a member of our team prior to your stay. Thank you again, for your comments. Regards, CNONSRC
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