Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

- Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 34.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 34.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 813 reviews
73%
Recommend This Property
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Ratings Breakdown

813reviews

  • 5 Stars
    323
  • 4 Stars
    199
  • 3 Stars
    110
  • 2 Stars
    113
  • 1 Stars
    68

Very nice property

By

13 septiembre 2014

club

A colleague and I stayed for 3 days at this property while we attended a technology convention. It is centrally located and is a beautiful historical property. The staff was courteous and attentive. My only complaint is my dress watch was stolen from my room while we were at the convention. It was left on the counter in the bathroom while I showered and forgot to put it on before we left that morning for the convention. When we got back that night at 10:30 it was not there. I promptly called security but they came up with nothing. I have been a Priority Club member for 10 years and never encountered anything like that before. My hope is I will be reimbursed by the insurance company since the hotel has filed a claim with them.

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Great staff and perfect location, but disappointing beds.

By

05 septiembre 2014

This hotel is perfectly located for anyone wanting to explore both the French Quarter and downtown. I would definitely recommend this location to anyone visiting New Orleans.

The lobby and public spaces were always clean and very nice! The staff was always attentive and friendly. The outdoor pool area is perfect on a hot and sunny day! It's located on the third floor deck and has great views of downtown and the French Quarter.

My only complaint is that the bed mattresses are horrible! They felt like new dorm mattresses: cheap and rock hard. I have an old injury on my rib cage that I hadn't felt in months and this bed woke it every night.

I would still recommend this hotel to friends, based on location and friendly staff, but I'll warn them not to expect Crowne Plaza quality unless the hotel gets new beds.

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Excellent Location

By

05 septiembre 2014

Great locaton to explore the French Quarter. Hotel was very busy and the service from hotel staff very good. Rooms were quiet and clean. No problems or complaints with this hotel.

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Comfortable Stay

By

05 septiembre 2014

platinumelite

I was a little apprehensive after reading a few reviews about the hotel. But, I didn't experience any true negatives during my stay. I did drive so you have to valet park if you use the hotel services. There is no self-parking garage/facility at the hotel. I felt a little more comfortable leaving it with them, rather than parking elsewhere in the city. It was expensive parking, but no more, and in fact, a little less expensive than other hotels nearby. There were no delays in dropping off my vehicle or picking it up at the end of my stay, and it was a holiday weekend. Pleasantly surprised, as I suspected more of a wait.
The wait to check in was a little long (again Holiday weekend Friday check-in) and it's not a very efficient space for the front counter with any sort of line of waiting guests. The pathway through the hotel is through the line waiting to check in, so it's a bit congested. Every other time I was in the lobby, or went to the front desk for anything, assistance was immediate. My bed was new, I believe, so very nice and comfortable.

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