Rated 4.5 out of 5 by 122
Rated 4.0 out of 5.0 by Rob89hur Enjoyed our stay
Enjoyed my stay! The only thing was the bed was uncomfortable! I think it is time for that mattress to be replaced. Other than that, I would recommend this hotel to anyone!
August 27, 2013
Rated 4.0 out of 5.0 by psmccaffrey great for a late arrival or early departure
Comfortable bed and enough amenities to meet travels needs
August 12, 2013
Rated 4.0 out of 5.0 by Traveler6969 Unpleasant Planes
Hotel was by the LA airport. I was concerned about the planes overhead because they were loud during the day. The earplugs and air conditioner quality helped with that.
The service by Dinah in the club room for breakfast was awesome, she truly understands how to give great service, and she should be promoted.
I was recognized for my status at this hotel.
August 4, 2013
Rated 3.0 out of 5.0 by Ellie11 Experience
I was not happy with the way I had to except my room,I requested a room on excutive floor and was told i was put on a list and when i got there the only room on that floor was without a window.The time before when I was there in February I was put on the executive floor without requesting it.
I plan a trip again in March im not sure about staying at Crown Plaza.
I will request a room on executive floor and it depends on the results.
This would be the third time to stay there
July 21, 2013
Rated 5.0 out of 5.0 by pops1956 comfortable Bed Great Breakfast in Priority Lounge
The bed was very comfortable as were the pillows. The free breakfast in the priority lounge was quite extensive, and the server was very friendly
July 16, 2013
Rated 5.0 out of 5.0 by LBJr Cozy and pleasant atmosphere.
Everything was superb, to include check-in, amenities, customer serviice and environment.
July 15, 2013
Rated 5.0 out of 5.0 by LanceN Staff is Awesome!
This is one of my favorite business travel hotels... the staff is incredibly helpful and friendly. Major props (recognition) to Princess (front office manager), Nell (front desk) and Melissa (bartender)... they make every stay a memorable one.
July 14, 2013
Rated 4.0 out of 5.0 by Cjtj2 Convenient
Good location right off freeway. Classy hotel. Nice first class rooms. Quiet. Very thankful receptionist let me choose which floor I wanted to stay on.
July 11, 2013
Rated 5.0 out of 5.0 by Spabate Worth the extra cost
While this property may cost a little more than other properties in the area, it is well worth the money spent. The room was very clean and each day I was there housekeeping did an exceptional job; as compared to the usual "hit and miss" at most properties. The bar was an added nicety at the end of a long day. Overall a very nice place to rest.
July 9, 2013
Rated 5.0 out of 5.0 by Gypsey A Night stay
Presently a Priority club member, Time share owner and use the points system quite often, was very impressed with the NEW menu and what the hotel offers, a great value for a stay.
I recommend this property just minutes from the New Orleans Airport. with a shuttle too from Airport.
July 7, 2013
Rated 5.0 out of 5.0 by 3DollsInteriors Wow! What an awesome experience!
Beautiful, clean room with a modern vibe. Wonderful, friendly service. Great location, a great stay. See you next time we are in town.
July 3, 2013
Rated 3.0 out of 5.0 by Ellie11 Fair
I was not happy with the room to be on executive floor I had to take a room without a window.
July 3, 2013
Rated 5.0 out of 5.0 by kidflash Nice and EZ
Chose this location, due to where I was going to be working out of, and glad I did. I understand it is an older hotel that's been renovated, which was fine for me. Liked the staff, room was clean and nice. Was acknowledged as a Platinum member and offered a bottle of water. Pleased the restaurant had good food, service was prompt. If not familiar with the area, could be confusing to locate. I would use again should I be in the area.
June 24, 2013
Rated 5.0 out of 5.0 by airdale Excellent place to stay
We stayed at the Crowne Plaza in Kenner over Saturday and Sunday with the cruise sailing out on Monday. Excellent facility with really nice rooms and a great morning buffet included each day.
Everyone seemed to be very customer service minded and the room, mattress, and amenities were top notch.
June 18, 2013
Rated 5.0 out of 5.0 by David1000 Great Service, friendly staff
Check-in experience is streamlined for Priority Club members. Ashley and Nell did a great job being sure that I had everything I needed.
No morning is complete without a visit to the Priority Club lounge for breakfast with Dinah. She can put a smile on the face of the grumpiest with her cheerful "good mornings"
At the lounge, both Jenna and Melissa know the menu and offered good advice for dinner. As a repeat customer, they also know what I usually like to drink.
June 16, 2013
Rated 4.0 out of 5.0 by Brian5678 Exceeded my expectations
Good location on I10 and close to Airport. Very pleasant staff. Clean and well appointed room. I did not use the restaurant but did have a salad at the bar and enjoyed it very much. My only concern was noise from A/C unit and portable dehumidifier.
June 15, 2013
Rated 3.0 out of 5.0 by dirt Watch out for still charging you for a free breakfast.
I was charged for a free breakfast and then it was put back on my credit card. But since all of my expenses show up on opur company travel it is all screwed up.
June 9, 2013
Rated 5.0 out of 5.0 by Bobbie1 Excellent Convention Host
I stayed at the Crowne Plaza as a convention delegate. The accommodations were great. The pre-planned meals were very good and the Landing Restaurant featured a varied and reasonably priced menu. The hotel staff were courteous and helpful. It was a great experience and I would recommend the Crowne Plaza wholeheartedly.
June 7, 2013
Rated 4.0 out of 5.0 by Litwin Clean and nice
We had a pleasant stay at this hotel. The room is clean and the staff are welcoming. There is a recognition for priority club members.
June 5, 2013
Rated 5.0 out of 5.0 by marian719 president
Enjoy my stay, staff was nice and very helpful and was able to help me in what wevery was need at the time.
June 3, 2013
Rated 5.0 out of 5.0 by David1000 Great experience, as always
Nell and Jael at the front desk recognized me as usual and greeted me with a warm smile.
Melissa and Jenna are both excellent bartenders. They know what I like to drink, have it in my hand as soon as I am seated. .
Friendly faces after a long day of work are much appreciated.
June 2, 2013
Rated 5.0 out of 5.0 by MaryMcC2013 Great Service!
You have the most wonderful friendly and helpful staff in this hotel. Great experience. Thank you.
May 25, 2013
Rated 5.0 out of 5.0 by BabyDuke Wedding lifesaver
We used this hotel for our block of rooms for our son's wedding. Family and friends commented we could not have made a better choice. It is so convenient to the airport, shopping, restaurants, and just an easy drive to downtown New Orleans. The airport shuttle was a Godsend. Even though this was our first trip to this area, it was so easy to navigate from this hotel. Staff members were always greeting us in the hall/lobby and asking if there was anything we needed. They catered to our special needs and requests without question. We did utilize the bar and restaurant on a few occasions and the food was excellent. Ms. Treadway was my contact individual for the block contract and she was phenomenal, very accommodating and a joy with whom to work. I would definitely recommend this hotel for just a quick over night stay but even more so for an extended stay.
May 18, 2013
Rated 4.0 out of 5.0 by 318Lady Wonderful night's sleep
Plese Include A Microwave And Refrigerator To The Rooms And They Will Be Perfect. I Love The Beds!!!
May 18, 2013
Rated 5.0 out of 5.0 by LSUFANOK Staff and service was great
All of the staff went out of their way to make my stay enjoyable and met every need. Dinah in the priority club provided exceptional service and even serenaded me every morning while serving breakfast, what a great way to start the day. The only issue I encountered was the internet service, I got knocked off the server several times while trying to work. I think it may have been the location of my room. I have not had any issues in the past. I would definately stay here again.
May 11, 2013
Rated 5.0 out of 5.0 by GCBuehrle Love this place!
I love staying here. The Managers mixer and the treatment you get for being a Platinum Member is outstanding! Thanks!
May 7, 2013
Rated 5.0 out of 5.0 by SBowe Priority Club Lounge
The only reason I gave a Good on Room and Comfort was the pillows. They were too hard for me, but I didn't ask if I could have another one. The Excellent service started with Dinah during breakfast at the PC Lounge. What a great way to start a morning. The cheerful singing made you smile. If more folks had employees like that, we wouldn't have to provide training on customer service. She should be considered a Valueable employee. The entire staff was great, but she takes the cake!
April 30, 2013
Rated 4.0 out of 5.0 by Larry52 Clean comfortable hotel
The hotel is clean, quiet and takes very good care of Priority Club members. Resturant service is not the best but the staff is friendly. The food is OK. Hotel is located as close to the airport as you can get. Getting into and out of the hotel parking can be a challenge unless you know about the poorly marked side entrance off Veterans Blvd. Could use an extra person or two at the front desk during busy times.
April 23, 2013
Rated 5.0 out of 5.0 by RandM66 Great airport hotel!
Friendly, professional and helpful staff. Clean, comfortable room with two great beds and space to relax, enjoy TV, or work.. Shuttle service to and from the airport was excellent. We were recognized as priority club members and thanked for our patronage by the staff.
The Club room was very welcome after a very busy, long day.
April 11, 2013
Rated 4.0 out of 5.0 by KennethS got an update
Used priority club points got upgraded to a Suite. Front desk gentleman was very helpful with our site seeing questions.
Room was clean. Couldn't find any electrical outlets in the desk area.
Disappointed the priority club lounge closed at 7pm. Lounges in other cities stayed open longer
April 11, 2013