Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

- Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 34.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 34.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 712 reviews
73%
Recommend This Property
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Ratings Breakdown

712reviews

  • 5 Stars
    292
  • 4 Stars
    177
  • 3 Stars
    87
  • 2 Stars
    98
  • 1 Stars
    58

Horrible

By

July 10, 2014

Horrible experience. I will never come back to this hotel.

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The Astor

By

July 09, 2014

Overall the hotel was great. The room was clean and a good size. The location was perfect- at the corner of Canal and Bourbon St with a CVS across the street and the trolley at the door. The staff was helpful and patience and made us feel very welcomed.
My only criticisms
1) My A/C system wasn't cooling enough and when I called for service they took about 2hrs to come and fix it.
2) I walked passed the same dirty dishes that were left out in the hall by other guest for three days.

With that said, I would definitely go back.

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Essence Experience

By

July 09, 2014

I loved the location of the hotel and the convenience of being right by Bourbon Street. The hotel is nice and the staff was accommodating. The only thing that can use improvement is the cleaning staff. They are a bit slow to clean the rooms and there was a tray of food across from our room that was there the entire time of our stay of 2 days. Who knows how long it sat there before we arrived. Not a big deal but I have to wonder if they let a tray of food sit out like that how thorough is the cleaning. Overall the hotel was comfortable and we had a great time in New Orleans.

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On Bourbon Street

By

July 08, 2014

The location of the hotel if one of the best. The attitude of the front desk, less than stellar. If it had not been so late I would have gone elsewhere. The 24 hour room service, rang and rang. I went down to the front desk to see what was happening, she couldn't care less. I guess there is only one person for the whole hotel. The absolutely best service is the valet, if they had the attitude of the front desk I would have left. By far one the best valet service we have encountered. They had the car ready for us at 5am.

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