Crowne Plaza New Orleans French Quarter

Hotel Front Desk: 1-504-9620500

Hotel Fax: 1-504-9620501

Hotel Email: twinton@heihotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louis Armstrong International Airport (MSY)

- Distance from hotel: 16 MI/ 25.75 KM South East l

- I-10 East Bound-Exit New Orleans CBD to St Charles/Carondelot Exit, left on to Carondelot to Canal Street

New Orleans Lakefront Airport (NEW)

- Distance from hotel: 12 MI/ 19.31 KM South West l

- Take I610 west to Canal Blvd. exit. Head south on Canal Blvd. which becomes Canal Street. Hotel is located on the left at 739 Canal Street.

Train
Amtrak

- Distance from hotel: 3 MI/ 4.83 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 38.00 USD

- The hotel only offers Valet parking which is available at the Canal Street entrance. The Valet Parking fee is 38.00 USD plus tax per night. Prices subject to change without notice. During Special Events, please expect heavy delays due to road closures.

Print Hotel Fact Sheet

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Hotel Highlights

Our New Orleans French Quarter hotel is positioned in the heart of The Big Easy at the corner of Canal and Bourbon Street. Explore the stores and restaurants on the Riverwalk, taste one of Café du Monde’s famed beignets or try your luck at the Harrah’s Casino. You can also enjoy stunning views from our balcony or rooftop pool that overlook the entire city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 999 reviews
71%
Recommend This Property
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Ratings Breakdown

999reviews

  • 5 Stars
    385
  • 4 Stars
    239
  • 3 Stars
    147
  • 2 Stars
    136
  • 1 Stars
    92

French Quarter Acommodation

By

January 22, 2015

club

We enjoyed our stay and were happy with the staff, the room and especially the location.

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Great location

By

January 22, 2015

I enjoyed my stay at this hotel. It is in a perfect location right on Bourdon St. Nice, friendly staff that greeted us every step of the way during our stay. We did have an issue with the heat in out room, but it was immediately fixed. Loved this hotel and will stay again.

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Great hotel- worst front desk experience

By

January 22, 2015

club

This hotel is in an ideal location. The price is great for the hotel. The rooms are a great size. The beds are comfy and the bathroom was big. The valet boys and concierge are the sweetest welcome and a huge help given the busy pace of the hotel. However, brace yourself for the rude front desk receptionists. They were not welcoming, they did not act like they wanted to help and never appeared to be grateful they have a job at all with their poor professionalism. At one point I stood by the front desk for 15 minutes with no line while a woman never looked up from the counter to greet me. She was avoiding attending to her guests by keeping her head low and looking like she was attending to other matters. I patiently waited until I realized she was going to play the "I don't see you" game for longer than 15 min, when I interrupted whatever she must have been doing just to ask what the check out time was. Her answer was short, with a condescending tone, and an "I don't need to speak to you" attitude. I am a huge advocate for customer service. It is the make or break of my stay. Which is why I will not be returning to this hotel not recommending it to friends and colleagues and leaving ihg stays on an only when absolutely necessary basis. I would rather pay a fortune more than to be funding salaries to people that don't deserve them.

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Great location and hotel

By

January 21, 2015

Couldn't ask for a better location. Right at the end of Bourbon Street. Great place to start your FQ visit day or night. The hotel appearance was inviting, both exterior and interior. The staff was friendly and helpful. The room was fine and had a limited view of Bourbon Street. 5th floor and we had no objectionable noise to interfere with sleep. Comfortable bed.

Highly recommended. We were in the area before and again between two cruises. Would certainly choose this again when in the area for business or leisure.

The only complaint was we could not cool the room down to where we wanted. It was just a warm day outside (upper 70s), but we wanted to cool the room slightly more than we could. Still the room was comfortable enough.

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