Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue


49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 1162 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Crowded lobby, poor stay for business travelers


July 22, 2014

-no to extremely poor wireless access - a must for business travelers
-poor ability to use business center with my laptop
-late night check in seems like I was bothering the front desk (multiple stays)
-clean rooms, quiet rooms

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Don't Count on the Wake-up Call


July 22, 2014

Don't count on the wake-up call. We did not get ours. There is a table tent by the phone that says if you do not get your wake-up call, your room is comped for that evening, so we went down to the hotel desk and told them we didn't receive our wake-up call. The staff seemed unaware of this policy. After being passed to 4 or 5 different people, our room was never comped. We did however receive four complimentary drink tickets - for three people. Kind of an odd distribution. It wasn't a huge deal that we didn't get the wake-up call, but the lack of concern and professionalism from the hotel management was quite surprising from a Crowne Plaza in Manhattan. It's the principle - if you say you comp the room if you screw up, then do it.

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Great location


July 21, 2014


The hotel is perfectly located in times square near everything. The Room are big and comfortable.

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Great Bed & Support Staff


July 21, 2014

The support staff was great - cleaning staff, bellboys, etc. Front desk clerks were not efficient. Due to weather delays my flight did not arrive until 1:30am making my arrival at the hotel at 2:15am. Two clerks could not get me checked in - process took 30 minutes although I was the only person checking in. They both disappeared to see "the manager" and were gone for a bit. The manager never came to the counter to assist nor did I receive an explanation or apology. The concierge service was useless. Hotel was sold out each night - I was there from 7.15 until 7.19.14. However, only one to two people at concierge desk. They didn't or couldn't answer phone. When I went to their desk in person I received vague directions twice ("you'll see it) or wrong information - twice I was directed to take a train which did not serve the station to which I was referred. I did better by asking strangers on the street. Once I stood and waited while they finished a personal conversation.

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