Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue


49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 1472 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great central location


December 20, 2014


Breakfast was expensive and unimpressive. Plenty of other places to have breakfast outside. No kettle in the room, just coffee machine.

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Awesome hotel


December 18, 2014


Arrived early, they were willing to accommodate me so I could check in. Did not need to leave my bags with the doorman. My wife went to guest services, they recommended and got our tickets to a sold out show - yes they had connections. Excellent hotel for our weekend stay in NY

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great location


December 18, 2014


Comfortable bed and adequate amenities-no frills room and bath-could use more wall decor

Would definitely return!

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Disgraceful service and value for money


December 18, 2014


Dirty room hole in carpet paid for high upgraded room times sq king city view superior or whatever your version of luxury is .
No preferential treatment as we were long term ihg members no mention of our celebration.Room dirty large hole in carpet half empty toiletries already used ?.
Lazy rude staff waited one hour on two occasions to have table cleared and order food and drink .very rude when no tip added to bill .PLEASE why tip for Disgraceful service he banged drinks down on table didn't stop to listen to our order was walking away as we were still trying to order .Cold food sent back no one asked what I wanted new orders fresh pizza etc.confrontational staff.

Room cold and very noisy ,glazing not adequate to keep heat in and noise out.Poor view looked out only at 30th floor on to other grey buildings it Times Sq as booked and paid a premium for..

15minute wait for hot water ,toilet regurgitates contents back into bowl ,DISGUSTING.
I have pictures if you would like to see them.of dirt and hole in carpet.

This is third review keeps rejecting them ,to near the truth I think .
I emailed GM and Guest service manager no response .

Posted byHotelStaff
December 20, 2014
Hello, Thank you for taking the time to share your review and for your continued loyalty to IHG rewards. I am disheartened to read about your experience at the Crowne Plaza Times Square. I sincerely apologies on behave of my team for any incontinence this may have caused. We diligently strive to provide the best accommodations to our guests, especially to our IHG members. We will inquire with our Food and Beverage managers to research the concern about the service provided in our restaurant. I will certainly discuss this matter with upper management. Please feel free to email me at to discuss further details in private. I look forward to hearing from you soon. Best regards, Nabila Bufrahi Guest Service Manager
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