Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue


49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 1644 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Friendly staff, clean rooms and great location!


February 27, 2015


Stayed with my daughter from Thu night thru Mon AM. The front desk staff was very friendly during the check in. The room was very clean and well furnished. Also used the concierge desk to get museum tickets and arrange for the airport shuttle. Concierge was very helpful and also very friendly. Was impressed overall with the friendliness of staff - a surprising since this was NY! Also loved the location of the hotel - just step out directly into Times Square for easy access to subways, theatre as well as good restaurants. The good location was nice given it was very cold the weekend we were there. The only drawback was the walls and room door seemed very thin as we were able to hear the hallway noise as well as next door from time to time...

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Excellent location and superb service!


February 26, 2015


We stayed in two room categories: the standard King and a Jr. Suite and both offered great value for the money. The King is a good-sized room for Manhattan. And the Junior Suite was perfect for meeting clients on this, a business trip. The rooms were comparable in quality to usually higher-priced properties. Both (on high floors) were quiet. We found the air conditioning a bit inconsistent between the two rooms which were on different floors; the temperature we wanted didn't seem to ever get there in the suite, but that's not an unusual occurrence, particularly in New York. But what really stood out at the hotel is the courteous and attentive staff--from porters, to the front desk and the bar and restaurant, everyone was a genuine pleasure! The restaurant serves a respectable breakfast buffet with a fantastic view overlooking Time Square. One wonders why it isn't open for dinner? We will definitely be back!

Posted by HotelStaff
February 27, 2015
Dear T202, Thank you for being an IHG Platinum member, we greatly appreciate your loyalty to IHG brand and our hotel, and thank you for taking the time to review our property, we really appreciate your feedback. We are thrilled to learn you enjoyed our property and thought it to be a great value for the money. We are overjoyed to know you found our staff courteous and attentive. We appreciate your recognition, your comments will certainly be shared with our team, we are positive they will be more than happy to hear from you. We must agree with you, enjoying a nice breakfast overlooking Times Square is definitely delightful and a great way to start the day. Although our restaurant is open only for breakfast and lunch, we are considering having it open for dinner as well, meanwhile we have our Lounge & Bar 49 that also has a nice view to Times Square open until midnight with a great selection of food and drinks. We hope you had a chance to enjoy it. Thank you for staying with us and please let us know next time you will return to NYC, we would love to welcome you back for another great stay. We are looking forward to seeing you. Warm regards, Isis Arruda Social Media Manager
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NOt what I expected


February 26, 2015


Very upsetting experience. I have stayed here multiple times before for work and this time wanted to treat my son to a night in NYC. I was excited to upgrade my room to a corner room with views and for him to experience amenties such as room service. The location is perfect and the front desk staff are very helpful and pleasant.

Unfortunately the room was less than par from what I have had before. It was extremely loud up until 1am with the people next door feeling like they were in the room with me. When I called guest services for the 2nd time I was spoken to in a rude tone. Needless to say we got no sleep - the room also had a window that was leaking - and they discontinued room service the week before which should have been noted on my reservation.

Posted by HotelStaff
February 27, 2015
Dear Anonymous, Thank you for your review, your feedback is very important to us. We are glad to learn you are familiar with our standards and have trusted us to bring your son for a NYC experience; we do want to express our gratitude on your loyalty. However, we are disheartened to learn we fail to meet your expectations at this time. Please accept our sincere apologies on behalf of our team. We are glad to learn you enjoyed your corner room and found our staff helpful and pleasant. We do apologize for the noise inconvenience by the guest next door; it should have been handled immediately once we are informed, we will be glad to investigate with our security department and we will also inspect the conditions of the window. We kindly request you to provide us with more details of your reservation. Please contact me directly in order to assist remedy your concerns I could be reached at . Although our room service has recently been discontinued temporarily, we are certain it will be back in the near future we do apologize if it has caused any inconvenience. We hope you had a chance to use our Lounge & Bar 49 located at the lobby. We understand we may have missed our opportunity to deliver up to your expectations at this time, however we assure you that we are committed to remedy the concerns you brought to our attention and trust that you will allow us another opportunity in the future. We are looking forward to hearing from you. Warm regards. Isis Arruda Social Media Manager
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Good Location - Awful Hotel


February 26, 2015


This hotel is completely below IHG standards. Quality of rooms is bad, outdated and scruffy looking.

Only plus is Location and then again plenty of other options available arround the area.

In short, not worth the money you are paying.

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