Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue


49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 1239 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Bad experience


24 agosto 2014

Where do I begin? First of all my reservation experience for the property was horrible! Should've known then that things were gonna go down hill. Arrived to the property with great front desk personnel. They swiped my card for what was supposed to be only incidentals since I was using my points for my stay. They ended up charging my card $598.00! Also the toilet would not flush. IHG also charged me $160.00 instead of $80.00 for the purchase of additional points. Horrible all around. IHG and Crowne Plaza.

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So/So Experience


24 agosto 2014


Being a platinum priority club member didn't get me much at this hotel. I stood in the priority check-in line for about 7minutes until I was told no one was staffing it, keep in mind other front desk workers saw me and said nothing. Then when I got to the front of the line they said my room wasn't ready and would let me know when it was, which they didn't.

Otherwise the hotel was in good shape, great breakfast buffet and helpful people

Posted byHotelStaff
27 agosto 2014
Dear Shadow7, Thank you for your feedback and sharing your experience with us, we really appreciate your candid opinion, It will certainly be brought to our management team with the intention to improve our services. However, we are glad to learn your overall experience was a positive one and that you enjoyed our breakfast. Please let us know next time you will be in NYC, It will be our pleasure to welcome you. Best regards, Isis Arruda Guest Services Manager
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Great location to see New York


23 agosto 2014

At check-in, we were treated appropriately as Gold Elite Members. As it was a special occasion visit for us, we were given a room overlooking Times Square. Big treat, so thanks! Also, a bottle of wine with some cheese and crackers appeared in our room. Big thanks to Alice and Juliette (who gave us the room and checked us in). Great touch! There was no fridge in the room, so we requested one, which was placed in our room very quickly. As was the leaking shower fixed. Big thanks to Jamie for arranging both. The room was cleaned in the mornings, allowing us to return for 'pit stops' at our leisure. Overall, staff were helpful #especially those mentioned#, the location was great and we had a good stay at this hotel.

Posted byHotelStaff
26 agosto 2014
Dear Mr&MrsR, Thank you for your great review. We appreciate your feedback! We are thrilled to learn our team members Juliet, Alice and Jamie made your stay special. This is exactly the type of experience we want all of guests to have. It will always be our pleasure to make your special occasions memorable. Please let us know next time you will be in NYC, we would love to see you again. Warm regards, Isis Arruda Guest Service Manager.
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Very Good location


22 agosto 2014


Very central location for tourists in NY, steps from Broadway shows.
Close to restaurants, sub-way.
Nice bar and music, good breakfast.
High speed elevators, good city view.
Nice and comfortable rooms.

Posted byHotelStaff
26 agosto 2014
Dear Sel61, Thank you for your 5 stars review, we are very excited to learn you enjoyed the location of our property, it is definitely a great perk to be in the heart of NYC. Please let us know next time you will be back, we are looking forward to seeing you again, Warm regards. Isis Arruda Guest Service Manager.
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