Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue


49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 1726 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very Nice Hotel


17 April 2015


We only stayed one night but it worked out perfectly. The staff were a bit of a mix - mostly positive with some exceptional and one mildly irritable after a busy day. The room was clean and comfortable. We opted for an extra high floor to avoid street noise, and it was very quiet.

Negative - (which may be a plus for some) - the neighborhood is SO crowded with pedestrian traffic that it takes a little longer than you expect to get places on foot. This means that Penn Station is a relatively easy walk but slightly harder than you might expect.

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Ideal Location


17 April 2015

After initial mix up with allocation of rooms everything was sorted out to our satisfaction. Goos sized rooms and cleaned very well each day.

Fantastic location for exploring Manhattan and very central to be able to walk everywhere.

Concierge very helpful and got us excellent tickets for the opening week of GiGi and they were difficult to get.

Bar area very crowded at times but we always managed to get a drink (It is in Times Square after all)

This is the second time we have stayed at the Times Square hotel and we will be using each time that we travel to New York in the future.

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Good hotel, great location


17 April 2015

I was satisfied with the accommodations on my recent stay. The room was generous sized, king bed, all the necessary amenities. My only complaint was that the in room dining was not available as it was being upgraded. I think I should have been advised of this when I made my reservation on the website. That may or may not have been a deal breaker for me but I would have liked to have known beforehand.

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not a platinum experience


16 April 2015


there is no check in for platinum members, there is a sign there but not staffed and they ask you to go and wait in a regular line. every other IHG hotel I have been too as a platinum member it was very easy for an early checkin, not at this property. I arrived at 12.30pm but I had to wait till 3.40pm when I got my room. The room i got was not what i had requested and was not facing the times square.

Posted by HotelStaff
18 April 2015
Dear Business USA, Thank you for being an IHG Platinum member, we greatly appreciate your loyalty to our IHG brand and hotel. Your feedback is very important to us. We sincerely apologize for not having our priority IHG checking counter available at your arrival; I will certainly look into it with our front desk management team. We also want to humbly apologize for not having being able to provide you with early check-in; as much as we are pleased to make special arrangements for our valued IHG members and provide extra perks, at times we face certain challenges due to our high demand. It’s our duty and our pleasure to fulfill all of our Platinum member’s requests; however some of the requests are subject to daily availability. While we understand that we have disappointed you, I sincerely hope that you will consider providing us the opportunity to make up for this past stay. Please let me know if you have any plans to return to NYC. It will be my pleasure to personally handle your accommodations. Warm regards, Isis Arruda Social Media Manager
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