Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue


49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 1475 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great central location


20 December 2014


Breakfast was expensive and unimpressive. Plenty of other places to have breakfast outside. No kettle in the room, just coffee machine.

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Spacious Clean Rooms


20 December 2014

My husband and I went on a 4 day/3night getaway. We stayed in a standard king room and we were so pleased. The room was very clean, bed was super comfortable and the room extremely spacious. The staff was very attentive and the food at the hotel was very good. We were right in the heart of Times Square and loved it!

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Clean, good night stay


19 December 2014

First time at this property, good experience all around, would stay here again

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Not at All What Expected


19 December 2014


Be very aware if you pay in advance! The adds for the rooms are not what you get. The front desk clerk was first deceptive and then rude. Issue was never resolved. Read below if you want the entire story.
I booked traditional standard room, described as having King bed, view of either Times Square or Hudson River. The room was paid for in full prior to arrival. During check-in, the front desk clerk stated that the room was with a view of the Hudson River. In mid check-in he raced away to the back room and when returned immediately started making changes to the check-in and stated, "I see you are an IHG member so I am going to upgrade you to the IHG Elite floor". The room on the IHG floor had a view of the top of the lower buildings around us--a deplorable view! I called the front desk, never got an answer. I called the concierge, who transferred the call to manager--never got an answer. I went back down to ask the front desk clerk for the original room equivalent. He crossed his arms over his chest and very loudly announced "You got what you reserved. No other rooms are available". I asked him why he would tell me I had a room facing the Hudson if that was not what he was assigning me to. He did not respond other than to repeat what he said before. I walked away. I think once he knew the room was already paid in full he switched me to a less desirable location knowing I had no recourse (like switching hotels).
I have since complained about his rudeness and the events to IHG and Crowne Plaza. All I got was a so sorry.
I think that the description of the room being reserved is either untrue or the clerk at the Crowne Plaza Times Square had someone else he wanted to give the room to and quickly removed us from it. Either is unacceptable.
I spent 2 years traveling in New York for my job and I never, at any other place, found such rude, disrespectful behavior.

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