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Rated 4.5 out of 5 by 291 reviewers.
Rated 5.0 out of 5.0 by Top hotel for a relaxing weekend Great place to stay if you want to be near everything with fantastic Harbour views. Very relaxing and a fantastic breakfast as well. February 11, 2014
Rated 4.0 out of 5.0 by Overnight Spa Experience Overall the stay in the KING Spa Suite was lovely, however there were a couple of things that should be addressed. The first thing I noticed was the wear and tear in the carpet, bathroom tiles and the lounge. There were stains on the carpet and lounge and some of the tiles in the bathroom were cracked and the grout was an off- colour. These are all maintenance issues that could be easily fixed. Second thing my partner noticed was when he opened a beer in the mini bar it tasted as though it had been there for A LONG TIME. Again, something as simple as rotating stock regularly could avoid this issue. For the money that you pay you would expect this to be one of the priorities, attention to detail, this is a very BIG detail, especially on Australia Day! The location and service could not be beaten, however. February 11, 2014
Rated 5.0 out of 5.0 Fantastic, Relaxing Girls Weekend Away Had the best girls night away EVER, leaving husband and kids behind. Staff and atmosphere was more that we could ask for. Loved the Verona Massage, the locality for a beautiful dinner, amazing morning breakfast, followed by a swim and very reluctant check out. I can't wait to bring my husband back for a special weekend away. Couldn't rate the service and experience highly enough. February 11, 2014
Rated 5.0 out of 5.0 by Great services to be able to get work finished I was staying in Newcastle whilst on a business trip. Staying at Crowne Plaza made it easy for me to focus on the work I had to get completed on the trip, so using the wifi and in room service, I could get the work finished. February 9, 2014
Rated 5.0 out of 5.0 by Rooms very compfy - beds certainly were comfortable. It was perfect for our short stay. Location was terrific, along the waterfront and room was great. Staff certainly looked after all our needs without any problems. Highly recommend others to stay there, sorry our stay was so brief February 6, 2014
Rated 5.0 out of 5.0 by Great location I always like to stay at the Crowne when on business in Newcastle. The rooms are big and comfortable. The staff are friendly and go out of their way to help. The only down side is the feather pillows. I don't like them and I always wake up with a sore neck. Highly recommend staying at this hotel February 5, 2014
Rated 5.0 out of 5.0 by Serenity Whilst only living 45 minutes away it felt a 10000 miles. A retreat it certainly was with all aspects of our 2 day stay terrific. We left feeling "special" "relaxed" "happy". Lovely surroundings, wonderful staff from front desk to cleaners and great atmosphere. Thank you. February 5, 2014
Rated 1.0 out of 5.0 by Fawlty Towers View and location was great but some of the service was comical it was so bad. Inexperienced staff not shown the ropes at all so it comes back I management I guess. The lift broke down while we were there also which was real handy when staying on the top floor with a 5 month old baby. The Crowne Plaza in the Hunter Valley was great though! February 2, 2014
Rated 5.0 out of 5.0 Extremely Professional The service from arrival, during, and departing was extremely professional. The room was cleaned every day, the bed and pillows comfortable, any requests were met within a 5 minute period. I was very impressed and will return. January 31, 2014
Rated 4.0 out of 5.0 by Entree Our entree of oyster kilpatrick were burnt and we sent both back to the kitchen. The head chef should have stopped these from being served. As for the rest of our meal was good and the service was very good January 30, 2014
Rated 4.0 out of 5.0 by Fantastic Australia Day venue Very good value for money when using Priority Privilege Membership discounts. Food always plentiful and fantastic, again using discount card makes it incredible value. Proximity to harbourside venues makes it the best Australia Day venue. Excellent and knowledgable staff makes it impossible to have a bad experience, in my view. Only drawback is lack of un metered parking. Valet parking is too expensive for a 4 day stay. We had to feed meters and shuffle car around. January 29, 2014
Rated 5.0 out of 5.0 by Great Hotel and Genuine Service Had a fantastic long weekend break at Crowne Plaza Newcastle, that completely exceeded expectations. From a friendly check-in with great local insight from the staff, followed by a great room with plenty of space to relax, and even better pool facilities with poolside bar service, couldn't fault anything! We weren't expecting much, but were surprised by how much there was to do whilst here. We are already looking to return again later this year after having such a great time, and highly recommend this hotel. January 29, 2014
Rated 5.0 out of 5.0 by Excellant position and great service I came to stay in Newcastle with my wife for a short break in the middle of the city overlooking a working harbour.The whole Honeysuckle area is vibrant, alive and caters for all ages and tastes in food and drink. Have visited many times and never get bored just looking out over the harbour or sitting in the restaurant enjoying the fare.Service is great,rooms are very comfortable and well appointed. Only downside to my visits to this lovely hotel is the cost of parking my car in an open air, unsecured carpark which is unattached to the hotel. This needs to be addressed as you are in Newcastle, not Sydney.I haven't been charged for parking in any other city hotel in Newcastle. All in all though,won't stop me from visiting and staying at the Crowne again in the future. January 29, 2014
Rated 5.0 out of 5.0 by So welcoming and fantastic service I've not got time to write a long review that really reflects our stay here but we had an amazing time. We booked last minute and had a two night break. The service was fantastic and location of the hotel perfect for strolling along the coast and for eating in nearby restaurants. We have twins and were well accommodated with all the baby equipment we needed. The pool and rooms are lovely too. We'll be back. January 28, 2014
Rated 5.0 out of 5.0 by Always a great place to stay. This hotel is in a great central location. I have to make special mention of the friendly staff from reception, dining room to the cleaning staff, any staff you would pass anywhere in hotel are extremely friendly and polite. This hotel has very long hall way so if you are elderly or have some kind of physical disability make sure you mention it when you book other wise its quite a walk to your room. I highly recommend this hotel. January 27, 2014
Rated 4.0 out of 5.0 by REGULAR VISITOR Great place to stay in Newcastle, a coat of paint and decent TV reception would help. January 27, 2014
Rated 5.0 out of 5.0 by Great Hotel We came up to Newcastle to stay for a week. What a nice hotel and terrific staff, nothing was a problem. Every staff member spoke ( apart from 1 ) over the entire week which is not something you see very much these days.Great room with nice decor. Parking is the biggest problem the hotel suffers from however the Valet parking service offered was extremely good, however at prices of Sydney parking. Its a little expensive. In saying this, we will be back January 27, 2014
Rated 5.0 out of 5.0 by Excellent service and a great stay Crown Plaza Newcastle was a fabulous place to stay. It is close to all the Harbour attractions and offers a great family escape. The staff were extremely helpful and the rooms were very comfortable. We will stay again. January 25, 2014
Rated 5.0 out of 5.0 by Great rest The staff were the friendliest I have ever encountered. They were professional in every way; initiating interactions but not overbearing; helpful and calm; they were busy but moved about the hotel quietly; they were present but unobtrusive and impeccably dressed. the room service daily was excellent; A terrific place to stay. The promenade location made the bay, restaurants and the beach within easy walking distance. (Be prepared the parking in the CBD and hotels was expensive). January 25, 2014
Rated 5.0 out of 5.0 by Wonderful as usual Our favourite place to stay in Newcastle. Service is always excellent and the rooms are very comfortable. Wonderful view of the harbour and good access to restaurants. Our whole family loves to stay here and we highly recommend it to others. January 23, 2014
Rated 5.0 out of 5.0 by holiday Excellent stay. enjoyed it immensely. The staff were very helpful January 23, 2014
Rated 5.0 out of 5.0 by Excellent, well trained staff A very enjoyable stay thanks to the professional, attentive staff in all areas of the hotel. We look forward to staying with other Crowne Plaza properties in the future. January 22, 2014
Rated 5.0 out of 5.0 by Accomodating and friendly staff I did have problems with the IHG internet booking and my booking did get mixed up. The check in staff sorted out the problems for me. The staff were very friendly, efficient and courteous January 22, 2014
Rated 5.0 out of 5.0 by One night stay at Newcastle bliss! I cant fault this place! The service is amazing here the staff really do customer service well. My favourite Crown Plaza so far! January 22, 2014
Rated 5.0 out of 5.0 by Great for family with small children It is nice hotel for short get aways . Located on the harbour with water front restaurants and Museum just next door January 22, 2014
Rated 5.0 out of 5.0 by Good Location , service and food Location is excellent . Enjoyed the food and especially Friday and Saturday night entertainment . Staff were friendly and helpful . January 21, 2014
Rated 5.0 out of 5.0 by comfy bed and friendly staff - perfect with toddler The perfect location - lovely to put our 15 month old in a stroller and go for a walk after dinner. Many eateries near the hotel so we didn't have to bother with having the car brought around. Only a few mins drive to the beaches and lighthouse. Service was fantastic! We even had a staff member bring up a high chair for in room dining. Comfy beds - our daughter slept through the night!!! This isn't even happening at home yet! Great pool and there's even a games room for older kids with board games and a couple of arcade gaming machines. Great buffet breakfast. My husband and I were used to travelling as a couple but after our daughter was born, we've been searching for good local getaways. This hotel is perfect with a toddler and the staff are very accommodating. January 17, 2014
Rated 5.0 out of 5.0 by Great service,food view. If you want a totally relaxing experience this is the place to come.The view from the harbour suite is amazing,food excellent and the staff were great.Highly recommend this venue to everyone. January 17, 2014
Rated 2.0 out of 5.0 by Overpriced and Disappointed We purchased the "Special Moments" package which included chocolates amongst other features. On arrival we found a typical $2 Cadbury Dairy Milk chocolate bar in the room! I then confirmed this wasn't a joke or mistake with wasn't! Then we dined in Seasalt, the restaurant downstairs. Paid fine dining prices to sit with other patrons in thongs, shorts, wearing sports caps...and a constant flow of people using the restaurant to access the boardwalk. I was originally reluctant due to the price, should have went with my first instinct and stayed elsewhere. January 15, 2014
Rated 5.0 out of 5.0 by Excellent Alround!! I had to travel to Newcastle with my young daughter & neice so booked Crowne Plaza, Newcastle through Expedia App which was excellent. Upon first arriving at The Crowne Plaza we were greeted with nothing but friendly, professional staff and this carried on through out the entire stay. The room itself was above expectation. Normal when you have an adult and a couple of children you are giving a roll-away but imagine all our delight when not only was the bedroom seperate for me but an actual double sofa bed for the girls. The whole stay was a delight from the wonderful staff, great facilites and the favourite for the gilrs the pool and great buffet breafast. I would highly recommend this property to anyone for pleasure or business and will be the only place for me to stay when visiting Newcastle. 10 out of 10 all round January 15, 2014
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