Rated 3.6 out of 5 by 215
Rated 3.0 out of 5.0 by mark5265 Billing
I thought the hotel was very good but when I tried to fix a billing problem, I was put on hold multiple times , hung up on, and the manager never returned my call.
August 24, 2014
Rated 5.0 out of 5.0 by tataone Stay near office/work
The location of this hotel if fantastic. Close to my offices and very close to the action in the city.
August 20, 2014
Rated 4.0 out of 5.0 by tataone Close to work stay
I like it when a hotel near the office is as good as this one!
August 19, 2014
Rated 5.0 out of 5.0 by Blues2512 Incorrect room
I would like to thank your reception staff for a prompt and excellent solution to the problem - the room that I had booked weeks before was not available, but the young lady at reception ensured that this was corrected promptly.
August 16, 2014
Rated 5.0 out of 5.0 by Mom78 Service was excellent
Excellent service especially from the doorman and the front desk staff
Room was extremely comfortable, however, the city traffic became annoying early in the morning
August 15, 2014
Rated 5.0 out of 5.0 by skyhawk629 Great Service
Very Attentive staff that really cared about their guests. It was a very clean and nice hotel as well.
August 13, 2014
Rated 1.0 out of 5.0 by twins275 Bathroom
Bathroom was not prepared @ check in. Also didn't be repaired even I've moved in after confirmation of repair.
August 12, 2014
Rated 2.0 out of 5.0 by Irish Dave Crown Plaza stay in Boston
Rooms on lower floors are really noisy with the traffic and trains my bed actually shook when the train came by, the rooms are very clean and housekeeping does a great job both in cleaning but also in refreshing supplys and linen. The bed was not good there were three of us staying in three different rooms and each of us had the same experience with the bed it squeaked everytime you moved all night long. Breakfast was expensive and not may choices room service was fast and staff were great
August 12, 2014