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Rated 3.6 out of 5 by 215 reviewers.
Rated 3.0 out of 5.0 by Billing I thought the hotel was very good but when I tried to fix a billing problem, I was put on hold multiple times , hung up on, and the manager never returned my call. August 24, 2014
Rated 5.0 out of 5.0 by Stay near office/work The location of this hotel if fantastic. Close to my offices and very close to the action in the city. August 20, 2014
Rated 4.0 out of 5.0 by Close to work stay I like it when a hotel near the office is as good as this one! August 19, 2014
Rated 5.0 out of 5.0 by Incorrect room I would like to thank your reception staff for a prompt and excellent solution to the problem - the room that I had booked weeks before was not available, but the young lady at reception ensured that this was corrected promptly. August 16, 2014
Rated 5.0 out of 5.0 by Service was excellent Excellent service especially from the doorman and the front desk staff Room was extremely comfortable, however, the city traffic became annoying early in the morning August 15, 2014
Rated 5.0 out of 5.0 by Great Service Very Attentive staff that really cared about their guests. It was a very clean and nice hotel as well. August 13, 2014
Rated 1.0 out of 5.0 by Bathroom Bathroom was not prepared @ check in. Also didn't be repaired even I've moved in after confirmation of repair. August 12, 2014
Rated 2.0 out of 5.0 by Crown Plaza stay in Boston Rooms on lower floors are really noisy with the traffic and trains my bed actually shook when the train came by, the rooms are very clean and housekeeping does a great job both in cleaning but also in refreshing supplys and linen. The bed was not good there were three of us staying in three different rooms and each of us had the same experience with the bed it squeaked everytime you moved all night long. Breakfast was expensive and not may choices room service was fast and staff were great August 12, 2014
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