Crowne Plaza Niagara Falls-Fallsview

Hotel Front Desk: 1-905-3744447

Hotel Fax: 1-905-3718347

Hotel Email: reserve@niagarafallshotels.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Buffalo International Airport (BUF)

- Distance from hotel: 27 MI/ 43.45 KM South l

- From Buffalo Airport take interstate 90W to Exit 53, to 190N Exit at Peace Bridge, which is the Bridge to Canada, Follow QEW to the 420. Follow 420 which becomes Falls avenue.

John C. Munro Hamilton International Airport (YHM)

- Distance from hotel: 50 MI/ 80.47 KM North West l

- Take QEW Niagara, From QEW exit at HWY 420, follow through three traffic lights to Falls Avenue

Toronto Lester B. Pearson International Airport (YYZ)

- Distance from hotel: 78 MI/ 125.53 KM West l

- From Toronto Airport take Highway 401W to 403W to QEW Niagara. Exit at Highway 420 and follow through three traffic lights to Falls Avenue.

Train
VIA Rail

- Distance from hotel: 3.5 MI/ 5.63 KM East

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 25.00 CAD

- Self-Parking is available at a rate of $25.00 CDN per 24 hours. The rate includes in/out privileges. Parking is valid for hotel guests until midnight on the day of departure.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 598 reviews
76%
Recommend This Property
Read All Reviews

Ratings Breakdown

598reviews

  • 5 Stars
    300
  • 4 Stars
    120
  • 3 Stars
    66
  • 2 Stars
    64
  • 1 Stars
    48

View and location makes this hotel great

By

May 29, 2015

club

Wonderful location, central to everything and the view cannot be beat. Beautiful lobby, amazing restaurants and amenities... great history!

We will book this hotel again when we come back to Niagara Falls.

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Comfortable Bed is all

By

May 28, 2015

club

Long wait to check in,
No hotel parking - combined with public - had to go 9 flights to find a spot then take two elevators.
Dated
Crowded - oversold - dirty.
Must be better in the town.

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Hotel staff is curtious and helpful

By

May 27, 2015

club

My mother, 80 years old, is handicapped and requires some additional special room needs. The ladies at the front desk, Celeste and Cettina, were cheerful and very helpful in obtaining a room that my mom could function in. Our stay would not have been as pleasurable without their assistance. The time and effort these ladies took in assisting us, is broadcast on my social media pages with a recommendation for your hotel. Laura and Linda HSKP did a fantastic job in maintaining the room to the Crown Plaza Hotel high standards.
If Crown Plaza has any type of employee recognition program these ladies would receive my vote!

Posted by HotelStaff
May 29, 2015
Dear MariPet, I wanted to take a moment to thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. I'm very happy that you enjoyed your stay with us. Thank you for mentioning the assistance you received from Celeste and Cettina at our Front Office, and Laura and Linda in Housekeeping. The level of service you received is what we strive for every day, for every guest, and I have passed along your kind comments to our entire team. I hope we have the pleasure of hosting you again soon. At your service, Tanya F Guest Relations Management Team, IAGFA
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Disappointed

By

May 26, 2015

They're doing the best they can with an old building that must cost a lot in upkeep.

Posted by HotelStaff
May 29, 2015
Dear Mileskor, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I apologize that you were disappointed with your stay at our vintage property. Our hotel is a Grand Classic property being over 85 years old. Indeed we do have a vigorous preventative maintenance program in place. Your feedback is valued as it allows our team to improve our hotel moving forward. At your service, Tanya F Guest Relations Management Team, IAGFA
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