Crowne Plaza Niagara Falls-Fallsview

Hotel Front Desk: 1-905-3744447

Hotel Fax: 1-905-3718347

Hotel Email: reserve@niagarafallshotels.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Buffalo International Airport (BUF)

- Distance from hotel: 27 MI/ 43.45 KM South l

- From Buffalo Airport take interstate 90W to Exit 53, to 190N Exit at Peace Bridge, which is the Bridge to Canada, Follow QEW to the 420. Follow 420 which becomes Falls avenue.

John C. Munro Hamilton International Airport (YHM)

- Distance from hotel: 50 MI/ 80.47 KM North West l

- Take QEW Niagara, From QEW exit at HWY 420, follow through three traffic lights to Falls Avenue

Toronto Lester B. Pearson International Airport (YYZ)

- Distance from hotel: 78 MI/ 125.53 KM West l

- From Toronto Airport take Highway 401W to 403W to QEW Niagara. Exit at Highway 420 and follow through three traffic lights to Falls Avenue.

Train
VIA Rail

- Distance from hotel: 3.5 MI/ 5.63 KM East

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

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- Car Parking Available

- Self-Parking Fee: 20.00 CAD

- Self-Parking is available at a rate of $20.00 CDN per 24 hours. The rate includes in/out privileges.

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Hotel Highlights

Situated directly across from breathtaking Niagara Falls, our exceptional hotel offers magnificent views of this natural wonder. And we also put you close to indoor adventures. Located in the lively 20-acre Falls Avenue Resort, we have indoor connections to the Fallsview Indoor Waterpark, Casino Niagara, Canada’s only Hershey’s Chocolate World store and the exciting Adventure City.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 398 reviews
77%
Recommend This Property
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Ratings Breakdown

398reviews

  • 5 Stars
    210
  • 4 Stars
    80
  • 3 Stars
    36
  • 2 Stars
    39
  • 1 Stars
    33

Disappointed

By

2014 九月 16

good food in dining area - great chef and service
service was excellent

room quality and noise was awful - could literally hear conversations next door

smell of the room was not pleasant

cleanliness was good

small room - no bar fridge

Posted byHotelStaff
2014 九月 19
Dear disappointed in hamilton, Thank you for taking the time to review our hotel: the Crowne Plaza, Niagara Falls - Fallsview. We are truly sorry that our vintage hotel did not meet your expectations. We will utilize your feedback to further develop our hotel and the services we provide. Thank you for your feedback, time and patronage. Joseph Legace General Manager
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Great hotel and Great Staff

By

2014 九月 15

We spent the past weekend at the hotel for our friends 50th birthday party.
You could not ask for any better location, service or rooms.
You can walk to all the main attractions and the falls view is spectacular.
Highly recommend this hotel.

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In need of renovation

By

2014 九月 15

club

Pity that a hotel in such a prime location has been allowed to fall so far behind the times in terms of appearance and standard of furnishing. Check in staff had difficulty communicating in English and failed to follow-up on promises made.

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Falls View

By

2014 九月 13

platinumelite

Front desk check-in was poor, tried to obtain a early check-in being a Platimum member, however it was not granted.
Front desk staff took my mobile number and promised to call as soon as room was ready, however the call was never made.
I returned at 5pm to get my key and was upgraded to a Falls view room.
The rooms are dated and could use a little TLC, but the view and balcony made up for it.
Our group dined at the Rainbow room on the 10th floor, this was by far the best expirence of our journey. Hats off to Matt (our server) for his profestonal service and his attention to detail.
The view from this restaurant was also breathtaking.

Posted byHotelStaff
2014 九月 17
Dear Dannoyyz, Thank you for taking the time to review our hotel: the Crowne Plaza, Niagara Falls - Fallsview. We are truly sorry that you experienced several shortcomings during your time with us. As a hotel we try our best to accommodate all early check in requests, however, based on occupancy, we cannot guarantee these requests. We are however, thrilled that you enjoyed your experience in the Rainbow Room and the complimentary upgrade due to any inconveniences that you experienced. Again, thank you for your feedback and time. Joseph Legace General Manager
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