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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 734 reviews
84%
Recommend This Property

Ratings Breakdown

734reviews

  • 5 Stars
    369
  • 4 Stars
    243
  • 3 Stars
    81
  • 2 Stars
    22
  • 1 Stars
    19

宁波凯洲皇冠假日酒店

By

August 22, 2016

club

性价比很高的一家商务酒店,坐落于市中心,交通便捷,商务入住推荐...........................................................................................

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hotel agréable et central

By

August 21, 2016

platinumelite

Excellent emplacement de l'hôtel. 15 mn de la gare, et à coté d'un centre commercial et restaurants.
Le personnel est agréable, accueillant et le niveau d'anglais globalement satisfaisant. En tant que membre platinum IHG, j'ai pu bénéficier d'un surclassement en executive et accès au salon pour le cocktail du soir . Très belle chambre spacieuse et confortable, et belle vue sur l'église ...Le niveau sonore de la rue assez faible et le confort de la literie m'ont permis d'avoir une vraie nuit de repos.
La qualité de la restauration en salon est bonne et le service efficace.
La piscine intérieure est assez calme et permet un bon moment de relaxation.

Comparativement à mes précédents séjours, j'ai pu constater une vraie amélioration sur le service, et mon séjour était très agréable.

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交通便利,位置极好,服务满意

By

August 19, 2016

club

非常不错,性价比高。
期待下次的入住,非常贴心的服务,而且处理市中心位置,不管购物,吃饭都是一步之遥,会员俱乐部的服务也非常到位

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硬件維護差

By

August 18, 2016

club

高端房型低端硬件,燈泡壞掉,開關壞掉,昱是地板一層灰,間沙發坑坑洞洞, 房間衛生維持的真的是不怎麼樣,要不是服務人員態度友善早就劈頭罵.

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很糟糕的一次旅程

By

August 17, 2016

其他的服务都很标准,但是泳池的体验感太差,觉得就像进了公共泳池一样,小孩子的吵闹声,到处的水花飞溅,家长们和教练的说话声,真的不敢去想象这是家皇冠假日酒店。我不反对酒店招收点外来人员共享资源,但是 请控制数量,请保证正常入住客人的体验。“把剩下的交给我们”这句话不是光说说那么简单。至少这次的答卷师不及格。当然也有让人欣慰的地方,后来在行政酒廊我们一行感受到了宾至如归,并且食物精美,让我们享受了安静的午后,并且服务人员也是有问必答,关心备至。让我感受到这才是一家好的皇冠酒店应有的品质。

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预定出问题,入住登记慢,退房操作慢

By

August 17, 2016

请参考我对酒店服务部分的评价。
少预定了客房,登记入住浪费了超过半个小时,退房需要排队十五分钟,操作缓慢无比,而且没有人维持秩序,不排队的客人很多。
总之是很不好的体验,浪费了很多的时间。

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不错的体验

By

August 17, 2016

club

床铺舒适服务一流,睡得不错。位置也很好。整体印象挺好的,下次出差还考虑这。也会向朋友推荐的。皇冠假日一如既往地很商务舒适。

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总体还成

By

August 16, 2016

大堂挺敞亮,房间也可以,淋浴间有点小,感觉并不比智选假日的大,甚至可能还要小一些。早餐还算丰富了。退房的时候前台小姑娘是一路小跑。离火车站很近,打车很方便。

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服务很好

By

August 09, 2016

这是一家开业较早的皇冠,里面的设施有些陈旧了,但是卫生和服务还是非常不错的,价格也不贵。办理登记入住等也是非常的快捷便利,我这次直接给升级到套房,非常感谢前台MM的认真工作。

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服务一般

By

August 07, 2016

会员的欢迎水果也没有提供。让其安排高层房间,也居然说没有,只安排到6楼的。
服务态度一般,也许是接待会议多的缘故。对我们散客会员,表现出非常不care.
另人失望。
居然,还对我的入住,不符合标准。明天要对其确认下,想了解具体原因。

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迎宾水果盘丰富

By

August 07, 2016

每次入住凯洲皇冠假日酒店,总能收到免费的水果盘。水果的品种比较丰富,都是当季上市的新鲜水果。给人一种宾至如归的感觉。

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床铺舒适,地理位置较好

By

August 06, 2016

酒店设施较好,床铺舒适。服务人员态度诚恳友好。酒店地理位置在市中心,方便周边觅食。这次没能体验酒店早餐,下次有机会再尝试一下。

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