Rated 4.3 out of 5 by 90
Rated 3.0 out of 5.0 by aiden55 Charleston getaway
Charleston has many IHG properties to choose from. We have stayed in all of them in the past I choice the Crowne Plaza because of the perks most Hotels offer, to my dismay this one had few things I like. In the other Plaza's they have special floors for IHG members this one has none, the floor we were on was very noisy. No lounge on any of upper floors either. Also no news papers or water or anything when you check in. Also no up grades I had made my reservation well in advance and the lady even put on the reservation that I would like to have one no such luck. My wife likes to take baths most of the rooms in this property have showers. The rooms are different the bed is very close to the bathroom so much for a little privacy. Also the room was dusty. I will say the staff was very nice and. At this property I felt like a regular guest not an Platinum Elite member.
February 24, 2014
Rated 4.0 out of 5.0 by RotoRays Correctible issues
For the most part, we enjoyed our 5 night stay. However, a few items require attention.
1. The bathroom fan wasn't working upon arrival for two days. It was fixed on the 3rd day. Should not have been inoperative at all.
2. Roll down curtain was extremely difficult to operate. Your maintenance person attempted to fix it but that effort didn't improve it that much.
3. No daily/morning newspaper. Considering that this facility is a Crown Plaza (with its' nightly rate), surely management could afford to have a newspaper available.
February 17, 2014
Rated 5.0 out of 5.0 by nissanemtbch comfortable bed and wonderful bathroom
the room was the nicest one we stayed at. we enjoyed our stay and the staff was polite and very nice. one thing above the air vents needs some attention it really need cleaned before you get into your busy season.
February 15, 2014
Rated 4.0 out of 5.0 by George420 Overall
Great room, great management, particularly Corey, but restaurant left much to be desired; very slow and lethargic service and limited product availability.
February 13, 2014
Rated 5.0 out of 5.0 Second time
The only thing bad I have to say is this is the second time I have left a item in the room after check out. I call within two hours of leaving the hotel never get a call back have to call two to three times and the item is never found. I know it is not the hotels responsibility but if I just left and nobody else has been check into that room the item just did not walk off.
February 12, 2014
Rated 4.0 out of 5.0 by KaBoomer Best Location for most everything
Wonderful decor and comfortable rooms with most important amenities. Helpful and friendly staff with buffet breakfast for $11.
Convenient to airport and historic Charleston district, the hotel is across from Tangiers Outlet Mall and Charleston America LaFrance Fire Truck Museum. Many food chains are close enough to walk. Very nice conference facilities.
February 11, 2014
Rated 5.0 out of 5.0 by "Pierre" GREAT & SUPERB CUSTOMER SERVICE
As long as I have been traveling and the many accommodating lodging facilities I've been prevue to, this has to be at the top of the list. Whether it was my countless shuttle request to their primary support that was given to my mother was much appreciative beyond reproach.
I highly recommend this CronePlaza location!!!!
February 6, 2014
Rated 5.0 out of 5.0 Wow! And Thank You!
Last year I spent 2 months at the Intercontinental Hotel - Akasaka, Tokyo, Japan, which was phenomenal. I also spent an additional month at a Crowne Plaza in Houston, TX. So, you can imagine I have become a little spoiled. But I was not prepared for the North Charleston Crowne Plaza and the upgrade suite I received.
Wow! It was by far the best room I've been in in the past 5 or 6 years.
Also, the service of the staff to insure my short stay was pleasant was outstanding.
You've got to stay here if you're ever in the area. I know I will.
January 19, 2014