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Rated 4.2 out of 5 by 125 reviewers.
Rated 4.0 out of 5.0 by Great property but the corridor smells bad On arriving at hotel the corridor outside our room smelled bad, musty, soiled. This smell did not extend into the room which was nice; however, it created a very poor first impression. July 12, 2014
Rated 4.0 out of 5.0 by Got what I came for! I was in town for a conference and the hotel was recommended.I have stayed at the Crowne before, the recent experience was fine. I do however wish they still offered the sleep/relaxation kit. July 3, 2014
Rated 2.0 out of 5.0 by Confusing and Noisy Our reservations were made in advance and we were assigned a specific room prior to our arrival. When we attempted to check in, our room had been given to another patron but the front desk was unaware so we were sent to our original room. Had to trudge back downstairs with all of our luggage (no one on staff to take our luggage to our room to begin with) to be told it would be another hour or so before our room was actually ready. No offer to hold our luggage or anything. While staying at the hotel there were 2 or 3 family reunions and a wedding going on and the staff seemed to be overwhelmed with accommodating them. In addition to these problems, we found numerous cleanliness issues. Lampshades and light bars with weeks worth of dust. Corners of bathrooms and elevators with piles of dirt accumulating in corners. I did enjoy the lobby and the bar area. The decor of the hotel has been updated and is very cozy feeling. I would recommend staying there for the convenience and the comfort of the room. I did expect more out of what is supposed to be a 4 star hotel. July 2, 2014
Rated 5.0 out of 5.0 by Don't Forget the Details I love staying at the Crowne Plaza when i visit Charleston and I have stayed on several occasions. Hotel management, please ensure that the cleaning staff does not forget the details. It is obvious that the the fine details were omitted because there was trash in my room, evidence of dust, and apparently the previous guest broke a glass and a broken piece was still there. Also, the hall was not vacuumed. This is not a slam against the hotel; it is simply to say, you have a wonderful facility, rally the house keeping staff to buy in or get a new house keeping staff. June 27, 2014
Rated 5.0 out of 5.0 by Great Stay, Beautiful Location Enjoyed my stay and would definitely recommend. The rooms were beautiful and clean, the lobby was beautiful and the staff were very friendly and helpful. June 26, 2014
Rated 4.0 out of 5.0 by Great location Great location for seeing the beauties of Charleston and it's beaches. June 20, 2014
Rated 4.0 out of 5.0 MR. KB Got job done. Comfortable bed and i love the big spaces shower June 19, 2014
Rated 5.0 out of 5.0 by Best Crowne in the system I travel all over the US and stay at a variety of IHG properties. This Crowne Plaza should serve as a model for all other Crownes to reach. The facility is new and up to date, the rooms are extremely comfortable, and the staff is very professional and accommodating. Many Crowne Plazas throughout the system have become stale and stuck in the 1980s and 1990s. This property blows them all away. June 16, 2014
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