Rated 4.3 out of 5 by 80
Rated 5.0 out of 5.0 by Momoknows65 Great place!
I have made this hotel my only option when visiting the Charleston area! The staff is like family and treats their guests with the utmost respect. The food is great and the atmosphere in the restaurant is cozy. My family lives 1-1/2 hours away and often visit to eat breakfast before a day of shopping or doctor's visits. I would love Sweetgrass would offer Sugar in the Raw!
November 30, 2013
Rated 4.0 out of 5.0 by FrequentTraveller13 Great Service Despite Convention During Weekend
Recently booked the Crowne because of coworkers stays and for my stay to the first time it was quite enjoyable. Great customer service. Only part didn't like was during my weekend stay there was a convention so there was tremendous amount of noise as well as people. Despite that I will be staying again because its a very nice hotel and it is recommended. Oh wish I didn't have to pay for a hot breakfast but continental is fine.
November 20, 2013
Rated 3.0 out of 5.0 by center63 Nice place but terrible room service!!
The place is a very nice place with an awesome bar in the lobby. The lobby area is a nice place to sit and relax, but don't talk to loud cause they will tell you to lower your voice (very weird). There's a restaurant in the lobby area but I can't tell you how that is because I didn't eat there. The room was nice, very comfortable bed (squeaks a bit). One issue I has was that I had to call for room service 2 times on the same day since they didn't come clean my room. So when we get someone to our room, all they did was give us towels and take thrash out. Neither day did they replace the coffee which we drank the first day there. Other than that, it was okay to stay here.
November 14, 2013
Rated 5.0 out of 5.0 by Richard152 Great location
1st time in the area and reception staff made us feel very welcome although that cannot be said of the dining room staff who were not of the same standard.
The room was as good as any we have stayed in although the sliding door to the bathroom in the bedroom was very stiff and could be a problem if ever there was a fire.
Food quality not bad in restaurant.
November 12, 2013
Rated 5.0 out of 5.0 by Buck7 20th Fighter Wing Reunion
My only issue is that the lobby seemed too dark. More lighting would improve the overall appearance of the check-in area.
I have also completed your extensive survey about my recent stay in North Charleston.
November 12, 2013
Rated 4.0 out of 5.0 by cwgrh Good time at crown plaza
When we called for our reservations we told the lady that we were traveling with another couple and asked if we could have rooms next to each other. We were told, "we should be able to do that;" however, when we arrived, we were on the 3rd floor and the other couple was on the 1st. We were not happy.
Otherwise, everything was OK.
November 11, 2013
Rated 5.0 out of 5.0 by Sabre143 Smiles and Service
At Charleston for a big reunion and city tours with lots of variables, combinations, and dining requirements. Well organized, flexible staff, and changes handled with a smile.
one of the best I have been to.
November 3, 2013
Rated 5.0 out of 5.0 by kurtvd19 Great site and great staff
This Crowne Plaaza is truly outstanding from the time you walk through the door until you leave.
The rooms are excellent and a good value. And that's to be expected in a Crowne Plaza, but what makes this one outstanding is the staff. Recently held a conference with 165 people over 4 days and my every need was not only met by the staff but in most instances they anticipated my needs and they were taken care of in a professional manner, on time and seamlessly.
November 2, 2013