Crowne Plaza Charleston Airport - Conv Ctr

Hotel Front Desk: 1-843-7444422

Hotel Fax: 1-843-7444472

Hotel Email: Mark.mitchell@interstatehotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Charleston International Airport (CHS)

- Distance from hotel: 2 MI/ 3.22 KM North West l

- Exit Airport Drop Off area and proceed to INTERNATIONAL BLVD Proceed along INTERNATIONAL BLVD 2.33 mi Turn LEFT onto CENTRE POINTE DR. Turn RIGHT onto TANGER OUTLET BLVD Take first LEFT at CROWNE PLAZA

Train
Amtrak Train Station

- Distance from hotel: 2 MI/ 3.22 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free lighted on-site parking, nightly security.

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Hotel Highlights

Crowne Plaza Charleston Airport has been awarded the prestigious AAA Four Diamond Rating three years running. Only four percent of over 31,000 properties approved by AAA achieve this prestigious distinction! The hotel is centrally located across from Tanger Outlet Shopping Mall and convenient to all Charleston's attractions with easy access to I-26 and I-526. Just 9 miles to historic downtown.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 132 reviews
83%
Recommend This Property
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Ratings Breakdown

132reviews

  • 5 Stars
    73
  • 4 Stars
    32
  • 3 Stars
    12
  • 2 Stars
    9
  • 1 Stars
    6

Room "cleaned"2 days out of a 5 night stay..seriously?

By

July 30, 2014

Visited Charleston for a family reunion. The hotel staff that assisted with the reunion plans and preparations did a wonderful job. Our buffet food was very good. Sweetgrass breakfast buffet and staff was great. Our room was comfortable and looked exactly like the cover photo. The location was convenient and we stayed over a few extra days to explore Charleston and see Maxwell in concert.

Now for the not so nice part. After checking in on Friday, we left the hotel at 8 AM for reunion outing. When we returned about 3 pm, our rooms hadn't been cleaned. When I call the front desk I was told "we are working on it, with 70 check-outs, we have a lot to do". Wait, this is a hotel and checking in and out customers is your business right? We did not receive clean towels until about 6:30 pm. while we were resting in our beds. No maid service on Monday either, and so so service on Tuesday ( no cleaning of coffee/fridge area. We will be checking out shortly. tsk tsk

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great food and good service

By

July 28, 2014

All the food in the restaurant was very good and well prepared, and the service was good.

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Very Dissappointed

By

July 27, 2014

Would definitely not recommend to anyone! Started off by not having a room available when we got there because we had to wait for the rooms to be cleaned. Waited over an hour an a half to settle for a room that we did not want. We go up to our room to find that it was not clean (dirty used Q-Tips in the wardrobe, Hair on the bed sheets, Toilet not cleaned, etc) so that ended up being another 45 minutes away from our room. We payed extra for the "romance" package and the chocolate was not in our room when we got there. We requested a room away from the very noisy atrium and were put right next to it. We got two complimentary breakfast instead of ordering breakfast room service. Didn't appreciate going to another floor to get ice every time I needed ice. I had to ask the manager what time check out was and he said it was at 11 am but it was actually according to your website that it was 1 pm for the "romance" package. Was not a very "romantic" stay at all!

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Family Re-union Black-Out 2014

By

July 25, 2014

club

first the free shuttle bus did not pick me and my family up after waiting for about 20 minutes i had to call the hotel back ,they paid for Taxi service. walking into the hotel I said wow it's a really nice and clean hotel,Now for the good part the room was clean but it was like a sleeping in an Ice Box the 1st Night , they came the next to fix the air, the 3rd night we had a blackout while attending our family reunion meet and Greet ! the food they served was just awful ! the next day we had another black out ,the night of our family dinner dance the air went out .. They did not take a Dime off my bill for the inconvenience.One young lady at The Front Desk was very helpful and Maid service on the 3rd was very good.

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