Rated 4.3 out of 5 by 90
Rated 3.0 out of 5.0 by aiden55 Charleston getaway
Charleston has many IHG properties to choose from. We have stayed in all of them in the past I choice the Crowne Plaza because of the perks most Hotels offer, to my dismay this one had few things I like. In the other Plaza's they have special floors for IHG members this one has none, the floor we were on was very noisy. No lounge on any of upper floors either. Also no news papers or water or anything when you check in. Also no up grades I had made my reservation well in advance and the lady even put on the reservation that I would like to have one no such luck. My wife likes to take baths most of the rooms in this property have showers. The rooms are different the bed is very close to the bathroom so much for a little privacy. Also the room was dusty. I will say the staff was very nice and. At this property I felt like a regular guest not an Platinum Elite member.
February 24, 2014
Rated 4.0 out of 5.0 by RotoRays Correctible issues
For the most part, we enjoyed our 5 night stay. However, a few items require attention.
1. The bathroom fan wasn't working upon arrival for two days. It was fixed on the 3rd day. Should not have been inoperative at all.
2. Roll down curtain was extremely difficult to operate. Your maintenance person attempted to fix it but that effort didn't improve it that much.
3. No daily/morning newspaper. Considering that this facility is a Crown Plaza (with its' nightly rate), surely management could afford to have a newspaper available.
February 17, 2014
Rated 5.0 out of 5.0 by nissanemtbch comfortable bed and wonderful bathroom
the room was the nicest one we stayed at. we enjoyed our stay and the staff was polite and very nice. one thing above the air vents needs some attention it really need cleaned before you get into your busy season.
February 15, 2014