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Rated 4.3 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Great visit (once again). I have stayed at this location a number of times over the years and have to say I could not be more comfortable with the hotel itself as well as the staff. The hotel is tidy and the staff is very helpful and courteous. Kudos to Terri (Front Desk) for great reservations. Great stay! July 20, 2014
Rated 4.0 out of 5.0 by Great Choice if inj area Nice hotel for our purposes, which was a training conference. Rooms were clean and comfortable. Attentive staff. Nice outdoor pool. July 15, 2014
Rated 5.0 out of 5.0 First-Timer In Chicago - "It Was Great" The hotel was a real winner. I enjoyed my entire stay. I was very comfortable and pleased with all the services. I was also very pleased with the overall care from the entire staff members. I highly recommend Crowne Plaza-Northbrook. July 14, 2014
Rated 4.0 out of 5.0 by Great service and staff... The service and staff were phenomenal. I didn't care much for the sleep number bed, as it was either too hard, or just felt like a plain old air mattress, Breakfast was always hot and ready, with fresh fruit, cereal, eggs, breakfast meats, and the like. All in all, a good experience. July 14, 2014
Rated 5.0 out of 5.0 by Great staff Great staff at check in really went out of their way. July 12, 2014
Rated 3.0 out of 5.0 by Get rid of the Sleep Number beds!! Just about the only thing I did NOT like during my stay, was the Sleep Number bed. It was, by far, the most UNcomfortable bed I have ever slept on in a hotel. I adjusted it several times to no avail. Other amenities were fine. July 10, 2014
Rated 5.0 out of 5.0 by Comfy bed, lousy food choices and $$$ bar prices... I enjoyed my stay at the hotel. The staff was very attentive and met all my needs. The bed was very comfy, room was clean and smelled fresh. The pool area was nice but not steps to get in and out of pool only ladders, so if you have any type of disability you might not be able to utilize it. The Willows restaurant has small choice of items and are well over priced for many of them. They never have an evening special and your limited on bar food as well. I think some nice evening selections would bring more patrons into the restaurant as it was usually empty. The coffee was $$$ !! The bar was totally overpriced for drinks ! I paid $8 for Grey Goose the 1st time and the 2nd time got charged $12 !!! C'mon !! July 7, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great room. Other than slow progress check in and other rude guest, this hotel located great location for my visit and great facility and kind staff. I just staked the wrong time, but I would recommend to others and returned to this hotel if I travel to Chicago area. July 7, 2014
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