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Rated 4.3 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by comfortable bed and great service Great friendly staff always willing to help. the food was fresh and delicious and the shuttle service was bar none July 26, 2014
Rated 5.0 out of 5.0 by The Best Staff EVER! I was pleased to stay at this wonderful hotel for 6 nights and 7 days. The entire front desk staff from Elizabeth (manager), Jazmine, Terri, Grace, Sabrina, Vince, Valentino, Freddy, Jaime, Jessica, Brad (hotel manager) and everyone were superb!! The entire staff was highly attentive and perfectly accommodating with me and all of my needs, which were many lol! Sincerely, you will be well taken care of and have no regrets! Enjoy the pool area and stop by for Karaoke its fun!! Hugs and kisses forever to the guys at Crowne Plaza Northbrook!! July 25, 2014
Rated 3.0 out of 5.0 by Nice room Terrible Reastaurant and a cup of coffee $$$ When I arrived the computers where down so I couldn't check in. I was told I would have to just sit in the lobby and wait! I wasn't offered a complimentary cup of coffee for being inconvenienced! I arrived early in the morning and decided to have breakfast. A bit pricey and I got very ill later on that day and that is all that I had eaten that day. I chose not to chance eating there again. A cup of coffee is $3.25 for plain ole coffee, not the best either. The shuttle drivers were great but the shuttle only goes within a 5 mile radius of the hotel. The waiters in the restaurant were very helpful. The rooms are nice, the bed was comfortable not so much the pillows. Nice to sit around the pool area, lovely flowers too. July 24, 2014
Rated 5.0 out of 5.0 by Good value, pleasant stay, nice staff We stayed at the hotel for a chess tournament. We had a very pleasant stay. The room and bathroom were both clean and very nicely decorated. We had a pleasant sleep with no noise. We had stayed at other hotels in the area before, and this was not always the case. The pool was enjoyed by my kids. The breakfast was nice too, with plenty of choices. July 24, 2014
Rated 5.0 out of 5.0 by Nice room and great onsite bar Everything was above average except but the shuttle service( didn't go out of their way to accommodate you in this area).All other aspects of this hotel were above average. Great Value! July 21, 2014
Rated 5.0 out of 5.0 by Great visit (once again). I have stayed at this location a number of times over the years and have to say I could not be more comfortable with the hotel itself as well as the staff. The hotel is tidy and the staff is very helpful and courteous. Kudos to Terri (Front Desk) for great reservations. Great stay! July 20, 2014
Rated 4.0 out of 5.0 by Great Choice if inj area Nice hotel for our purposes, which was a training conference. Rooms were clean and comfortable. Attentive staff. Nice outdoor pool. July 15, 2014
Rated 5.0 out of 5.0 First-Timer In Chicago - "It Was Great" The hotel was a real winner. I enjoyed my entire stay. I was very comfortable and pleased with all the services. I was also very pleased with the overall care from the entire staff members. I highly recommend Crowne Plaza-Northbrook. July 14, 2014
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