Rated 5.0 out of 5.0 by Oragon7 Excellent!!!
3. Dining Room and Food
4. Bar and Bar Tenders are nice like "Ana"...
5. Transportation Reservations Services
6. Training Rooms environments
All over clean and Friendly Staff....
I recommend this Hotel to other companies I deal with....most likely those Internationally operated...
Keep up the "Excellent Service, Food and Environment....
May 15, 2013
Rated 5.0 out of 5.0 by Biohazard Excellent stay
I had a great stay at the northbrook crown plaza. The room was great the fun kareoke night was really cool. I had a nice stay everything from the comfy beds to the breakfast in the dining room was great. I would definatly recommend this place to a friend.
May 8, 2013
Rated 5.0 out of 5.0 by Bruce2 Managment and Staff service and attitude ensured a wonderful stay!
Alma, a manager, went above and beyond to make sure my stay was fantastic! My room, the partner indoor pool, restaurant and all staff were excellent. While I have stayed in just as nice accommodations, Alma and all staff that I encountered had very bright and positive attitudes that ensured a wonderful stay. In particular, Alma as manager didn't hesitate to go above and beyond in terms of service - so it is not surprising that her great attitude rubs off. Don't hesitate to stay here - you will have a great stay!
May 3, 2013
Rated 2.0 out of 5.0 by Annie1260 PROM NIGHT!!! SLEEPLESS NIGHT!!!
Up until this night this was our favorite place to stay. It was prom night and there were highschool kids there being loud, boystrous, and in and out of their room roaming the halls till 3 AM in the morning! We couldn't sleep with all the racket going on in the halls, doors slamming constantly, kids talking, screaming and laughing loudly. They had no respect for the other occupants on the floor who were trying to sleep. Security tried to get them to be quiet but shortly after security left they were at it again. I finally gave up calling for security after the 3rd time. I hope next year they make sure they know what dates are prom nights for the local schools and figure out a way to screen the reservations for prom kids and put them all on the same floor. Keep them far away from the regular members who stay on a weekly basis. They should also have more security on hand for that day to help keep them quiet. The staff did their best but couldn't stop the teenagers from disturbing the other guests in the hotel.
May 3, 2013
Rated 5.0 out of 5.0 by dontdonothing Spent an excellent week
Was there from Sunday 'till Friday. Room was great, food was great and reasonable. All staff were friendly and helpful.
April 24, 2013
Rated 5.0 out of 5.0 Comfortable rooms and great service.
The stay was on-time and on-schedule with an excellent staff that provided great service. I found the stay to be comfortable and efficient.
April 18, 2013
Rated 3.0 out of 5.0 by JMB61 So so . . .
Nice lobby. Very nice breakfast. Room was underwhelming. Bathroom was small and below average. Sleep Number beds. One of the queen bed's frame was broken. The other wouldn't hold a consistent "sleep number" pressure.
It was late when we got back to the hotel. We had to strip the mattress off the broken frame and put everything on the floor. To the staff's credit, they did offer us another room, but we declined because of the late hour (and we had already unpacked everything).
April 13, 2013
Rated 5.0 out of 5.0 by PAG13 Best in class
As a seasoned road warrior, I've seen it all. This particular property performs well above expectations every time. The people are experienced professionals; the food is excellent whether ordered from the bar menu, dining room or room service; and the entire staff goes out of its way to ensure comfort.
I've stayed in numerous Crowne Plazas throughout North America. this is one of the best I've found.
March 25, 2013