Crowne Plaza Chicago-Northbrook

Hotel Front Desk: 1-847-2982525

Hotel Fax: 1-847-2985592

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Chicago O'Hare International Airport (ORD)

- Distance from hotel: 9 MI/ 14.48 KM South West l

- From hotel exit right on Milwaukee Avenue. Turn right on Willow Road. Follow Willow Road past Sanders Road to I-294. Take I-294 South about 9 miles to 190 O'Hare exit.

Chicago Executive Airport (PWK)

- Distance from hotel: 0.5 MI/ 0.8 KM North l

- Complimentary shuttle available

- Turn right on Milwaukee Avenue going south, turn left into hotel.

Midway Airport (MDW)

- Distance from hotel: 40 MI/ 64.37 KM South l

- From hotel turn right on Milwaukee Avenue. Take Milwaukee Avenue to Willow Road. Turn right on Willow to I-294. Take I-294 South to 55 North. Take 55 North to Cicero Avenue. Turn right on Cicero. Take Cicero to airport.

Metra Rail Station Prospect Heights

- Distance from hotel: 1 MI/ 1.61 KM West

- From the hotel take Milwaukee Avenue South to Euclid West to Wolf North; Train station on the East side of the street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking. Spacious lot that allows for busses and other large vehicles.

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Hotel Highlights

We're a great alternative as a Chicago airport hotel, as well as "The Place to Meet" in Northbrook. We are pleased to offer planners over 15,000 sq ft of space and a personal Crowne Meetings Director.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 297 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Ok hotel


30. April 2015


I was in a room near the elevator and kept hearing people talking and the elevator beeping. I was disappointed there aren't many restaurants or shops close by.

I was there for work training. I asked the clerk when checking in if I could get any points for the stay (Another hotel chain let me have points for similar training.) The clerk said only for incidentals. She asked for my IGH rewards number but I did not have it with me. She said she would look me up and seemed to find me. I noticed when I left that I had a received an email that I was a new member so she obvsiously did not find me. I was suprised that she didn't move me to a nicer room.

The bed was comfortable. Lunch buffett was good.

Posted by HotelStaff
02. Mai 2015
Thank you for sharing your comments! We are excited to see you choose Crowne Plaza Chicago Northbrook and appreciate your membership in IHG Rewards. Thank you for your feedback and comments and we look forward to seeing you again!
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You May Not Like It Here


28. April 2015


Admittedly, I am a fussy traveler. I have stayed at Crowne Plaza Hotel properties from Beijing to Washington D.C.
This is an older hotel that, except for bright and cheerful carpeting, appears tired and in need of updating.
Check-in did not go well. I was given the wroing room number.
The bar had no servers... just a bar tender... I order a rilb eye steak MEDIUM... it was served well done...really well done... the bar tender could not have been more helpful even though he was clearly unable to handle the entire bar area.
I had a one bedroom suite... it had but one standard bathroom with a combination shower bath... I usually get a suite to be assured a walk in shower.
The mattress was comfortable as were the pillows. The blanket was uncomfortable harsh cotton sandwiched between two sheets. No comforter...
Excellent refrigerator
Plenty of closet space.
Breakfast buffet was overcooked and not very appealing. Servers were freindly and helpful

Posted by HotelStaff
30. April 2015
Thank you for sharing your feedback - we appreciate your comments and thank you for choosing Crowne Plaza Chicago Northbrook. We apologize for the difficulties you encountered in your stay and appreciate the feedback. We do hope to see you again in the future and wish you safe travels.
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Nice rooms......great breakfast


28. April 2015

I have stayed in this hotel several times and will return. The rooms are clean and comfortable, and the complementary breakfast is great.

Posted by HotelStaff
29. April 2015
Thank you for your great comments and thank you for choosing Crowne Plaza Chicago Northbrook! We look forward to seeing you again soon!
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Business Stay


28. April 2015


No AC unit working the first week of a two week stay. No ability to open the room window for fresh air either. No indoor pool, sauna, or hot tub for use. Other nearby hotel had all these ammenities. Breakfast buffet was mediocre at best. Food quality was fair, but not really good tasting. The dinner prices were not a good value for the meal you received. Way overpriced. Restaurant service was medicore at dinner. Breakfast service was good, however it's buffet, so not much they have to do as far as table service.

Posted by HotelStaff
29. April 2015
Thank you for sharing your feedback - we appreciate your comments and we appreciate you staying at Crowne Plaza Northbrook. We apologize for the difficulties you encountered with our HVAC system - a major coil in our cooling system went down and we needed to order a custom piece - we are happy to report our system is back operating at full capacity and we truly apologize for the difficulties you experienced. Safe Travels and thank you for sharing your comments.
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