Crowne Plaza Chicago-Northbrook

Hotel Front Desk: 1-847-2982525

Hotel Fax: 1-847-2985592

Hotel Email: reservations@bayshospitality.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Chicago O'Hare International Airport (ORD)

- Distance from hotel: 9 MI/ 14.48 KM South West l

- From hotel exit right on Milwaukee Avenue. Turn right on Willow Road. Follow Willow Road past Sanders Road to I-294. Take I-294 South about 9 miles to 190 O'Hare exit.

Chicago Executive Airport (PWK)

- Distance from hotel: 0.5 MI/ 0.8 KM North l

- Complimentary shuttle available

- Turn right on Milwaukee Avenue going south, turn left into hotel.

Midway Airport (MDW)

- Distance from hotel: 40 MI/ 64.37 KM South l

- From hotel turn right on Milwaukee Avenue. Take Milwaukee Avenue to Willow Road. Turn right on Willow to I-294. Take I-294 South to 55 North. Take 55 North to Cicero Avenue. Turn right on Cicero. Take Cicero to airport.

Train
Metra Rail Station Prospect Heights

- Distance from hotel: 1 MI/ 1.61 KM West

- From the hotel take Milwaukee Avenue South to Euclid West to Wolf North; Train station on the East side of the street.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking. Spacious lot that allows for busses and other large vehicles.

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Hotel Highlights

We're a great alternative as a Chicago airport hotel, as well as "The Place to Meet" in Northbrook. We are pleased to offer planners over 15,000 sq ft of space and a personal Crowne Meetings Director.
Quick Information

Hotel Offers

There are no hotel packages available for your requested travel criteria
Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 320 reviews
86%
Recommend This Property
Read All Reviews

Ratings Breakdown

320reviews

  • 5 Stars
    186
  • 4 Stars
    76
  • 3 Stars
    26
  • 2 Stars
    18
  • 1 Stars
    14

Great for wedding stay

By

June 02, 2015

Had our wedding at the nearby Grove Redfield Estate, and the staff was exceedingly helpful setting up shuttles, making sure the guests knew about the shuttles, making sure the guests had breakfast vouchers, setting up our room block, and honoring the terms of the room block (as the bridal couple, we got two free nights in the jacuzzi suite -- so great). Breakfast exceeded expectations, hotel staff was always helpful and courteous. I recommend very highly.

Posted by HotelStaff
June 02, 2015
Congratulations on your wedding! We are excited you enjoyed your stay and the staff made your day that much more enjoyable! Thank you for choosing Crowne Plaza Northbrook for your guests and we appreciate you sharing your feedback! Best Wishes!
Read More
Read Less

Clean, but bright

By

May 30, 2015

I was only here briefly, after checking in following a wedding. The room was very clean and spacious, but by 6AM the room was shining bright. There was only a thin curtain covering the window, with no option for darker. I woke up crabby and tired.

I would have tried the breakfast, was really excited to, but needed to leave early to get back home.

I would consider going back, if curtain issue was addressed.

Posted by HotelStaff
June 01, 2015
Thank you for your feedback! We appreciate your comments on the drapery - we will look into that right away with our maintenance team. Thank you again for choosing Crowne Plaza Northbrook and we do hope to see you again in the future!
Read More
Read Less

Unexpected, shocking and lack of making the guest happy!

By

May 30, 2015

club

Stayed at this hotel during an AAU basketball tournament in the month of May 2015. We take reviews seriously; therefore I want to share our experience so you will be aware and can make a good decision as far as a hotel for your family. We called down to room service to request silverware for our room. The host told us that they were too busy and could not bring the request to our room. Annoyed, we went down to retrieve the silver to find the restaurant empty with the exception of 1 table with 6 men enjoying themselves. I told the host that I would inform the manager of their lack of interest to please the guest. Secondly, the next evening we ordered room service and wanted to substitute the French fries for fruit. We were told that if we wanted only pineapples versus the mixed fruit (melon, grapes, pineapples) that we would have to pay an upcharge for them to separate the fruit???? REALLY???. Finally on our 5th day and final day, were awakened to a fire alarm at 7:00am. As we hurried to exit the hotel, we noticed that there were no other guests outside the hotel. The fire department arrived and we continued to wait outside. At no point did anyone tell us we could enter the hotel. After 45 minutes waiting outside we decided to go back into the hotel. The front desk staff did not apologize for the inconvenience, they did not say ANYTHING about the fire alarm! To say the least we will NEVER stay at this hotel again.

Posted by HotelStaff
June 01, 2015
Thank you for sharing your feedback - I truly apologize for the difficulties you experienced and appreciate you sharing. I will address your concerns with the management team to ensure we review your comments and make corrections where needed. Thank you again for your feedback and we apologize for the difficulties of your stay.
Read More
Read Less

As always, THE BEST!

By

May 29, 2015

Great staff, great breakfast and great ambiance! I have stayed here three times and it is always a wonderful experience.

Posted by HotelStaff
June 01, 2015
Thank you for sharing your comments! We are excited you enjoy the hotel and your accommodations. We look forward to seeing you again soon! Safe Travels!
Read More
Read Less