Rated 4.2 out of 5 by 77
Rated 5.0 out of 5.0 by Tom41286 Great staff
Lobby was very welcoming, rooms were clean and staff was extremely nice and very helpful. Will definitely be back.
Thanks for the relaxing weekend.
October 8, 2012
Rated 5.0 out of 5.0 by HockeyCoach Comfortable rooms, great service
We stayed for an overnight trip to the Chicagoland area, the hotel had comfortable rooms and a very helpful, friendly staff
October 7, 2012
Rated 5.0 out of 5.0 by 49fior Convenient and comfortable
Enjoyed our stay and overall very pleased. Would have appreciated more up to date soft pillows
October 5, 2012
Rated 2.0 out of 5.0 by Sam1 Avoid rooms in the centre of the building
I appreciate staff relocating me from one room that has an awful smell to it. However, they relocated me to a room adjacent to the attic dry value room. This device turned on about 11:35 pm and did not shut off for 20 mins (even tho the desk said it would be five). It was a loud noise that cause vibrations in the room that made sleep impossible. I had similar experiences in other rooms nearby on previous visits, but was far enough away to still get some sleep at night. Staff said they are trying to do something about it, but until they do, try to avoid rooms near the centre of the building.
September 26, 2012
Rated 1.0 out of 5.0 by ChuckR Convenient with a helpful staff
The man who checked us in saved us time with recommendations of local restaurants. I worked in the area 13 years ago, but much has changed. My old haunts were gone and this fine fellow found us a fine place for dinner with good wine.
The rest of the staff was very helpful and friendly. This place was spotlessly clean. The breakfast was tasty and abundant. There was a good selection of coffees and teas. Like all Holiday Inn Express facilities, the juices were substandard..
Overall, this sis a fine hotel!
September 17, 2012
Rated 3.0 out of 5.0 by MisterFunnyOne Nice place to stay but...
Had a good experience at this hotel. The rooms are clean, the breakfast is good, the location is good. However, the staff just has this attitude like that don't care if you're there or not. I never did talk to anyone in the hotel that didn't seem to either be irritated that I asked a question or seemed to interrupt them.
August 30, 2012
Rated 4.0 out of 5.0 by MBC6 Glad we stayed here.
Our recent stay at this location worked out very well. The room was clean, and the staff was nice--especially the gentleman who manned the front desk in the evenings.
The breakfast choices at all HI Express hotels are the same--not very good. Fake eggs, cholesterol-laden gravy and pastries really doesn't do it for me, but I knew that in advance and we chose to eat elsewhere.
Overall, everything was fine and I would recommend this location. Easy on and off the interstate.
July 11, 2012
Rated 5.0 out of 5.0 by BobbyF Exceptional Service
I do a fair amount of traveling and I must say that the Riverwoods
Holiday Inn Express is one of my favorie places to stay. The entire staff has been friendly, courteous, and eager to help with anything from local restaurants, directions, and even a tube of toothpaste should you run out. The rooms are comfortable, the beds are great and overall one of the nicest places I've stayed.
July 10, 2012
Rated 5.0 out of 5.0 by karinj1 Highly Recommend
Staff was great, rooms and facility updated and very nice and the manager's happy hour was a surprised treat. thank you.
June 27, 2012