Rated 3.9 out of 5 by 127
Rated 4.0 out of 5.0 by 12funguy69 very nice hotel, frendly and service is great
I would like to complement Joe Thomas for his tallent to detail in handling all our groups accomidations!
I would like to complement front desk person Karla in handleling all our check in and out flawlessly!
Thank you and and look forward to next time.
September 18, 2014
Rated 4.0 out of 5.0 by ThJD Good Hotel, Great Restaurant
Go to the Novi Chop House. Bring your wallet but it's a fantastic dining experience!
September 18, 2014
Rated 4.0 out of 5.0 by juanj59 room price
Confused as to actual price of room. Called ahead for availability and price quoted was $80 less than what rewards program quoted me
September 14, 2014
Rated 3.0 out of 5.0 by JHand MB2014 Front Desk Staff were Terrific but Room Needed Work!
We stayed at the hotel for 4 nights in early September. Your front desk staff were great - always friendly and helpful! However, the condition of the room and the hotel in general needed work. We had a standard 2 bed room - bedside table lampshade was torn and the bathroom exhaust fan was filthy. Maids did a good job but the carpet was worn and needed replacing as well as the bathroom. The A/C unit was a problem. We called twice for maintenance - nice guys came and fixed however, the knobs on the unit had been broken off and the vents did not work.
The gals at the breakfast in the Deli area were fantastic - very
friendly and helpful!! Breakfast eggs, sausage and pancakes were cold however for 3 of the 4 mornings.
Your hotel needs a major update - from hallway carpeting to rooms. The ice machines were old and barely functional.
I had hope for better accomodations from a Crowne Plaza property!
September 13, 2014
Rated 4.0 out of 5.0 by Cleatus 1st time to the crowne in DTW
Not a bad stay traffic was awful but location is great a lot of good restaurants near the hotel
September 10, 2014
Rated 5.0 out of 5.0 by Purdy P My preferred hotel in the Novi area
Service is polite and friendly, rooms are clean, spacious and comfortable, and the attached restaurant (Chop House) is an added bonus.
September 8, 2014
Rated 3.0 out of 5.0 by micjag quiet atmosphere
Good value, clean room, quiet as well. Conceirage were friendly. Close to the mall and lots of restaurants and bars. Plenty of parking.
September 3, 2014
Rated 5.0 out of 5.0 by Mikz219 Great nights sleep
Love all the extra pillows. Up to date TV. Clean rooms, and friendly staff
September 2, 2014