Rated 3.9 out of 5 by 100
Rated 4.0 out of 5.0 by Favors Immaculate Rooms
The rooms were immaculate...I was pleasantly surprised
July 16, 2014
Rated 5.0 out of 5.0 Great Value and Great Place!
My wife and I have stayed here, when visiting in the Detroit area, for the past (4) years. The hotel and staff have never let us down.
July 10, 2014
Rated 3.0 out of 5.0 by twwintn OK - Nothing Special
Stayed at this hotel on business due to having a special rate for our company.
The hotel is located in an area which is not so easy to drive in to due to unusual access roads.
They have tried to update the hotel, but it has not been enough to make a great difference.
A Breakfast buffet is in their Deli and only the buffet is offered, no ala carte menu.
July 6, 2014
Rated 5.0 out of 5.0 by Stephen1403 Great hotel
Very good hotel - would recommend without hesitation and will revisit when next in the area
July 5, 2014
Rated 3.0 out of 5.0 by Susan3333 Quiet, nice staff, dirty floor/carpet in our room
Hotel was very quiet and lobby was nice. Staff was excellent. Only real concern was the dirty carpet in our room. I walked across it without my shoes and my feet were covered with dirt particles after the short walk from the bathroom to my bed. Yuck! Room was also very muggy and the carpet felt damp during our entire stay. Room was missing the fridge when we checked in but maintenance quickly brought us one, so it was a mild inconvenience. Indoor pool was very cloudy with chemicals too, so swimming was not really an option during our stay which I would have enjoyed. Loved the fishes surrounding the pool area though, very neat. We were there for a bachelorette party and the location was excellent for what we needed. But the hotel was difficult to find initially, it is tucked back off a side street that was difficult to find even with google maps.
July 1, 2014
Rated 3.0 out of 5.0 by TPS OMCD Just OK
If you have to pay the full rate, I'm afraid I can't recommend this hotel.
For business travelers, the internet was terrible in my room and no one could resolve it (although they tried). I had to go to the business center to print but the printer didn't work. This is unacceptable.
Staff was friendly and tried their best.
Hotel is generally clean but the bathrooms are outdated, lights didn't all work. Sink drains very slowly. Cleaning staff wouldn't see this unless it was on their checklist but there should be preventative maintenance.
Hotel restaurant is so overpriced for the food quality.
Breakfast was good and staff was very friendly.
July 1, 2014
Rated 5.0 out of 5.0 by Keith229 the stay in Novi, Michigan
Excellent accomdations, excellent staff, thanks and yes, we would use these services again in the future.
June 30, 2014
Rated 5.0 out of 5.0 by Rich4445 Clean, comfortable bed and great service
My stay at the Crown Plaza was very good. The staff was friendly. The service was excellent. I would recommend this hotel to others.
June 24, 2014