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Rated 3.9 out of 5 by 125 reviewers.
Rated 4.0 out of 5.0 by room price Confused as to actual price of room. Called ahead for availability and price quoted was $80 less than what rewards program quoted me September 14, 2014
Rated 3.0 out of 5.0 by Front Desk Staff were Terrific but Room Needed Work! We stayed at the hotel for 4 nights in early September. Your front desk staff were great - always friendly and helpful! However, the condition of the room and the hotel in general needed work. We had a standard 2 bed room - bedside table lampshade was torn and the bathroom exhaust fan was filthy. Maids did a good job but the carpet was worn and needed replacing as well as the bathroom. The A/C unit was a problem. We called twice for maintenance - nice guys came and fixed however, the knobs on the unit had been broken off and the vents did not work. The gals at the breakfast in the Deli area were fantastic - very friendly and helpful!! Breakfast eggs, sausage and pancakes were cold however for 3 of the 4 mornings. Your hotel needs a major update - from hallway carpeting to rooms. The ice machines were old and barely functional. I had hope for better accomodations from a Crowne Plaza property! September 13, 2014
Rated 4.0 out of 5.0 by 1st time to the crowne in DTW Not a bad stay traffic was awful but location is great a lot of good restaurants near the hotel September 10, 2014
Rated 5.0 out of 5.0 by My preferred hotel in the Novi area Service is polite and friendly, rooms are clean, spacious and comfortable, and the attached restaurant (Chop House) is an added bonus. September 8, 2014
Rated 3.0 out of 5.0 by quiet atmosphere Good value, clean room, quiet as well. Conceirage were friendly. Close to the mall and lots of restaurants and bars. Plenty of parking. September 3, 2014
Rated 5.0 out of 5.0 by Great nights sleep Love all the extra pillows. Up to date TV. Clean rooms, and friendly staff September 2, 2014
Rated 5.0 out of 5.0 by Great service and great comfortable room Great hotel comfortable bed great location close to everthing shops restraunts exclent service and great stakehouse. Shuttle service complementary wow. Also clean indoor and outdoor pools. September 1, 2014
Rated 5.0 out of 5.0 by Nice Stay, Great Servicee Stayed here for a business meeting. Nice hotel and the location is very convenient for travelers, the staff was one of the best from reception desk to house keeping, From the moment we walked in and left the next day, every person we came in contact with greeted us and offered assistance. The room was nice, clean, Beds are comfortable, WIFI internet worked good in room and lobby area. Will stay again in this location for sure. September 1, 2014
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