Crowne Plaza Detroit- Novi

Hotel Front Desk: 1-248-3485000

Hotel Fax: 1-248-3485060

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 30 MI/ 48.28 KM South East l

- MERGE ONTO I-94 WEST TOWARD CHICAGO MERGE ONTO I-275 NORTH VIA EXIT NUMBER 194 TOWARD FLINT MERGE ONTO I-96 WEST VIA EXIT ON THE LEFT TOWARD LANSING TAKE THE EXIT NUMBER 162 TOWARD NOVI/WALLED LAKE

Train
Amtrak

- Distance from hotel: 13 MI/ 20.92 KM South West

- Left on Novi Rd. Right on Orchard Lake I-696 West Merge onto I-96 West Exit 162 Walled Lake / Novi Five lane exit, stay in center lane through green light at top of ramp, stay on service drive to hotel entrance on right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking Lot

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 251 reviews
79%
Recommend This Property
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Ratings Breakdown

251reviews

  • 5 Stars
    126
  • 4 Stars
    60
  • 3 Stars
    29
  • 2 Stars
    22
  • 1 Stars
    14

Unhappy hotel guest.

By

May 26, 2015

club

The Crown Plaza Hotel Detroit-Novi needs to be updated and remodeled. I was not happy with the quality of the rooms. The desk clerk did not inform me on where I could eat for breakfast until I asked him. The front lobby needs the door fixed and the carpet replaced. I was not impressed by the hotel and would not be staying there again.

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NOVI CP

By

May 25, 2015

club

PRETTY GOOD HOTEL BUT CHECK ALL AREAS TO ENSURE THAT THEY HAVE CLEANED THEM. I ENDED UP NOT HAVING A SHOWER CURTAIN IN THE MORNING

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QUIT OVER BOOKING THIS HOTEL!!

By

May 22, 2015

club

TO BE BRIEF:
ROOM WAS OVERBOOKED AND HOTEL GAVE AWAY OUR ROOM. FOUR PEOPLE SLEPT IN ONE BED AND KEEP IN MIND THE FOUR OF US WERE NOT RELATED. VERY AKWARD SITUATION TO BE PUT INTO. STAFF REPEATEDLY LIED AND TOLD US ROLL AWAY BEDS WOULD BE PROVIDED FOR US AND THE BEDS NEVER CAME. I WAS NEVER MORE THAN POLITE TO THE STAFF AND HAD TOTAL TRUST THAT WHAT I WAS BEING PROMISED WOULD BE DELIVERED. WRONG!! I WAS TOLD THE ROOM WOULD BE FREE DUE TO ALL THE POOR TREATMENT WE HAD RECEIVED BUT THAT DIDN'T HAPPEN EITHER. STAY AWAY FROM THIS HOTEL.

Posted by HotelStaff
May 27, 2015
Good Morning, I am so sorry that your stay with us was more then satisfactory. I would like to talk to you more about it. So that we can grow and learn from this experience and make sure that your next Stay with us is out of this world.
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Convenient location

By

May 21, 2015

club

I have stayed at this property many times over the years and find the value to be good and the location to be convenient for business and leisure. The staff have always been great.
The Novi Chophouse steakhouse onsite is very good quality food and service. The Deli which is used to serve breakfast and lunch is very sub standard and I would not recommend paying extra for the breakfast package. There are plenty of better choices nearby.

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