Crowne Plaza Detroit- Novi

Hotel Front Desk: 1-248-3485000

Hotel Fax: 1-248-3485060

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 30 MI/ 48.28 KM South East l

- MERGE ONTO I-94 WEST TOWARD CHICAGO MERGE ONTO I-275 NORTH VIA EXIT NUMBER 194 TOWARD FLINT MERGE ONTO I-96 WEST VIA EXIT ON THE LEFT TOWARD LANSING TAKE THE EXIT NUMBER 162 TOWARD NOVI/WALLED LAKE

Train
Amtrak

- Distance from hotel: 13 MI/ 20.92 KM South West

- Left on Novi Rd. Right on Orchard Lake I-696 West Merge onto I-96 West Exit 162 Walled Lake / Novi Five lane exit, stay in center lane through green light at top of ramp, stay on service drive to hotel entrance on right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking Lot

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Hotel Highlights

Whether you're heading to a business meeting or going shopping at Twelve Oaks Mall, we can get you to your destination. Our hotel in Novi, MI provides a free area shuttle within a three-mile radius.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 204 reviews
77%
Recommend This Property
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Ratings Breakdown

204reviews

  • 5 Stars
    101
  • 4 Stars
    45
  • 3 Stars
    25
  • 2 Stars
    20
  • 1 Stars
    13

Bad overall experience

By

March 02, 2015

The hotel was hard to find as the address from the hotel didn't match google maps or GPS (my GPS want "North" or "South" for the road). This wasn't helped by the fact that the light on the hotel sign was not on (arrived late at night). Parking at the hotel was very poor. The furniture in my room was stained. The bathroom was very small and cramped.

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Staff

By

March 02, 2015

Your staff always goes out of their way to make sure I am comfortable.

Mary Ann at the "Managers Reception" is amazing..She makes everyone feel like family. It is so wonderful to have someone there when you are traveling. I will continue to stay at the Plaza as long as she is working.

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Highly recommended!!!!!!!!!!!

By

March 02, 2015

Consistent in delivering and achieving successful customer service as well as room cleanliness!!!!!

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great service at the check in desk

By

February 25, 2015

Help with setting up my new account . We are staying and booked in NY city in October. We are able to collect points now for future stays. My Wife and I will be travelling a lot over the next few years and we will be looking at Crowne Plaza's and or their associates 1st when looking for a place to stay.

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