Crowne Plaza Nuevo Laredo

Hotel Front Desk: 52-867-7116200

Hotel Fax: 52-867-7116206

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

Aeropuerto Internacional Quetzalcoatl (NLD)

- Distance from hotel: 4.97 MI/ 8 KM North l

- On Airport, take right on Piedras Negras road for over 4 kilometers, turn left on carretera nacional and stay there for 8 kilometers, you will see the hotel on the left side of the corner of Reforma & Paseo Colon Avenue

Laredo International Airport (LRD)

- Distance from hotel: 9.32 MI/ 15 KM South l

- Bob bullock blvd to the right, on Laffayette Ave. take right, on I 35 take left, cross the border, one block after the border take left on Luis Donaldo Colosio Boulevard, take right on Paseo Colon , to Reforma Ave.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Indoor parking with surveillance

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Hotel Highlights

Stay in the heart of Nuevo Laredo with easy access to the international Bridge and some of the most important industrial parks of the area. On top of our convenient location, we offer excellent service and the best amenities, allowing you to relax and enjoy tour trip.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 57 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

This hotel has done better in the past


April 16, 2015

This hotel has done better in the past. We have stayed there for 3 consecutive years, and this time was awful from beginning to end.

Main issues is the service quality of the staff, and the hygiene of the restaurant, followed by a poor air condition system that needs to be set in 50 F to cool down a little bit.

I am not coming back to this Hotel until they do serious changes. A shame cause I like the location and the swimming pool facilities.

Posted by HotelStaff
April 20, 2015
Dear customer Thank you for writing us a review of your experience at our hotel and for being a Gold IHG Rewards member, we are deeply sorry for the nuisances you had during your stay, your comments have been taken into account by our staff to resolve the aforementioned concerns. And again thank you for your comments for the improvement of our service.
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Excellent Choice


April 16, 2015


From the moment we checked in to the moment we checked out, the experience at this location was exceptional. Both the exterior of the building and interior spaces were very clean, it was evident the staff took pride in their work. Enjoyed the lobby bar and indoor swimming pool. I would definitely stay here again on my next trip to Nuevo Laredo.

Posted by HotelStaff
April 20, 2015
We're glad to know you had successful stay with us and we thank you for writing us about it and for being a IHG Rewards Club member. Our personnel will receive your compliments and hopefully have a chance to welcome you again at our Hotel.
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Personal ineficiente en frontdesk


March 25, 2015


Al llegar, el asociado no sabía cómo utilizar la terminal para cobrar con AMEX. A la mañana siguiente solicité un "late checkout", me dijeron que si, siempre y cuando pagara la mitad de la tarifa por noche. ABSURDO!

Posted by HotelStaff
March 27, 2015
Estimado Miembro IHG Gracias por sus comentarios y por ser Miembro Platino IHG Rewards, es nuestro sumo interés el servicio que brindamos a nuestros huéspedes, ofrecemos disculpas por los inconvenientes, sus comentarios se les hará llegar a la administración correspondiente para mejorar nuestra calidad de servicio.
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Un agradable Loby escuchando música en vivo


March 17, 2015


Es agradable llegar a la recepción y entrar escuchando músico en vivo. Te reciben 2 voces femeninas muy afinadas y con canciones de troba y pop. Está por demás decir que en cuanto me registré y dejé las maletas en el cuarto me bajé a cenar escuchando una linda velada.
Me pareció una estupenda idea y muy acogedor para alguien que llega de lejos. Te hace sentir como en casa. Además de que el Loby es muy amplio y lindo. Ya en la noche la iluminación ayuda a la serenata acústica y te relaja para llegar a la cama directo a dormir. Se los recomiendo al 100 %

Posted by HotelStaff
March 20, 2015
Estimado Rafasu Gracias por su review y por ser miembro IHG Rewards Club, nos complace saber que disfruto su llegada al igual que su estancia en nuestro hotel, esperamos volver a tener la oportunidad de darle la bienvenida.
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