Crowne Plaza Nuevo Laredo

Hotel Front Desk: 52-867-7116200

Hotel Fax: 52-867-7116206

Hotel Email: ventas@cpnuevolaredo.com.mx

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


Airport
Aeropuerto Internacional Quetzalcoatl (NLD)

- Distance from hotel: 4.97 MI/ 8 KM North l

- On Airport, take right on Piedras Negras road for over 4 kilometers, turn left on carretera nacional and stay there for 8 kilometers, you will see the hotel on the left side of the corner of Reforma & Paseo Colon Avenue

Laredo International Airport (LRD)

- Distance from hotel: 9.32 MI/ 15 KM South l

- Bob bullock blvd to the right, on Laffayette Ave. take right, on I 35 take left, cross the border, one block after the border take left on Luis Donaldo Colosio Boulevard, take right on Paseo Colon , to Reforma Ave.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Indoor parking with surveillance

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 59 reviews
77%
Recommend This Property
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Ratings Breakdown

59reviews

  • 5 Stars
    18
  • 4 Stars
    20
  • 3 Stars
    11
  • 2 Stars
    5
  • 1 Stars
    5

No truthful communication from management

By

mai 26, 2015

club

I have stayed at this property many times over the last two years, usually with enjoyable results. Housekeeping staff has always been excellent. My last stay was interrupted by a storm that put out the electricity on the third night and was restored the next morning at 8:30, however, the airconditioning did not work and I advised the front desk that I needed to cut my stay short if the a/c could not be repaired. They sent two men to repair the a/c who informed me it was fixed. I left to visit friends and upon my return the a/c was not working, and I was informed the a/c was not working in any of the rooms. It was then too late for me to leave and I then spent a miserable sleepless night in the hot room, checking out early in the morning because I could not stand the heat any longer. I was very dissappointed with the dishonesty of the front desk staff.

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Estancia

By

mai 26, 2015

Es grato encontrar personas que te hagan sentir como si estuvieras en casa, mi reconocimiento al personal del hotel por hacer de mi estadía lo mas parecido a estar en casa.

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This hotel has done better in the past

By

avril 16, 2015

This hotel has done better in the past. We have stayed there for 3 consecutive years, and this time was awful from beginning to end.

Main issues is the service quality of the staff, and the hygiene of the restaurant, followed by a poor air condition system that needs to be set in 50 F to cool down a little bit.

I am not coming back to this Hotel until they do serious changes. A shame cause I like the location and the swimming pool facilities.

Posted by HotelStaff
avril 20, 2015
Dear customer Thank you for writing us a review of your experience at our hotel and for being a Gold IHG Rewards member, we are deeply sorry for the nuisances you had during your stay, your comments have been taken into account by our staff to resolve the aforementioned concerns. And again thank you for your comments for the improvement of our service.
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Excellent Choice

By

avril 16, 2015

club

From the moment we checked in to the moment we checked out, the experience at this location was exceptional. Both the exterior of the building and interior spaces were very clean, it was evident the staff took pride in their work. Enjoyed the lobby bar and indoor swimming pool. I would definitely stay here again on my next trip to Nuevo Laredo.

Posted by HotelStaff
avril 20, 2015
We're glad to know you had successful stay with us and we thank you for writing us about it and for being a IHG Rewards Club member. Our personnel will receive your compliments and hopefully have a chance to welcome you again at our Hotel.
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