Crowne Plaza Nuevo Laredo

Hotel Front Desk: 52-867-7116200

Hotel Fax: 52-867-7116206

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

Aeropuerto Internacional Quetzalcoatl (NLD)

- Distance from hotel: 4.97 MI/ 8 KM North l

- On Airport, take right on Piedras Negras road for over 4 kilometers, turn left on carretera nacional and stay there for 8 kilometers, you will see the hotel on the left side of the corner of Reforma & Paseo Colon Avenue

Laredo International Airport (LRD)

- Distance from hotel: 9.32 MI/ 15 KM South l

- Bob bullock blvd to the right, on Laffayette Ave. take right, on I 35 take left, cross the border, one block after the border take left on Luis Donaldo Colosio Boulevard, take right on Paseo Colon , to Reforma Ave.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Indoor parking with surveillance

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 46 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

poor service


December 18, 2014


the room AC leaked water for 2 days., it failed to cool the room ,my entire stay. the staff took very little concern for the problem. there was no follow up and no effort to move me to another room.
It was the worst week I have spent in a hotel in years.

Posted byHotelStaff
December 20, 2014
Dear gulf coast Thank you for dedicating part of your time to write a review of our hotel, also we thank you for being a Platinum IHG Rewards member. We truly apologize for the problems within your room and for the lack of attention from our staff, which is uncommon but we appreciate your comments for letting us know of your experience in our hotel, the corresponding staff will look into the issues mentioned to improve our service overall.
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Great room service and restaurant service


December 16, 2014


The room service and the restaurant service are really good.

Posted byHotelStaff
December 17, 2014
Dear Chloe030 Thank you for being an IHG Rewards Club Member and for leaving us your review, we'll let our staff know of your compliments. We're glad to know that you had a good experience during your stay in our hotel we hope to have the chance to welcome you again in the future.
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Poor Hotel


November 12, 2014


Uncomfortable bed
bad service
poor breakfast

Posted byHotelStaff
November 15, 2014
Dear JBTG Thank you for taking your time to write a review about your stay in our hotel, We apologize for the unsatisfactory experienced during your stay. We can assure you that we will take serious consideration of the remarks on your review to amend the issues mentioned. We thank you again for your dedication to write us your thoughts and for being a IHG Rewards Club Member.
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November 11, 2014

Crown Plaza @ N Laredo esta muy bien atendido por su personal

Posted byHotelStaff
November 13, 2014
Estimado Knight Rider Gracias por dejarnos sus cumplidos, se los haremos llegar a nuestro personal, también le agradecemos por ser miembro Gold IHG Rewards. Esperamos tener la oportunidad de servirle de nuevo pronto.
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