Rated 4.0 out of 5.0 by AReim Good
Have stayed here before, was pleasantly surprised this time to find a fridge in the rooms. That has been my only complaint in previous stays. I like to have room for leftovers/water bottles!
Our room was close to the stairwell, and we heard walkie-talkies for several hours during the night, but I felt safe - the hotel is in a great location - and I got my money's worth.
May 16, 2013
Rated 5.0 out of 5.0 by Tweety25 Fantastic evening
Walking distance to Dave n Busters which was great for dinner n fun. Room was comfortable. Staff was friendly n helpful.
May 11, 2013
Rated 1.0 out of 5.0 by Leroy52 My stay at the OKC Crowne Plaza
The pictures on the web were not accurate. The overall cleanliness of the hotel was very poor and I considered changing hotels for the second night I stayed. The fitness center, elevators, and the floors were disgusting.....I am being serious!!!
I woke up in the middle of the night to the sound of staff radios right outside my door for some reason. There is a return air duct in front of the door and you can hear everything going on in the hallway, and vice versa...
No coffee in the lobby, oh wait, yes there is... Starbucks in a thermos for $3.00 per cup...
If I could reverse the charges on my credit card without a hassle I would do it.
May 8, 2013
Rated 2.0 out of 5.0 by Indy317 Not very good service...
The hotel itself was nice. My issue is that I have been a Priority Club member for over 5 years and travel a LOT due to nature of my job, and this is by far the worst serivce I've received. I've only stayed at hotels under the IHG Brand and this was the FIRST time I was not offered a goodie bag or small perk upon check-in, even though I was recognized as a member by the front desk lady. I later found out that my co-worker who was also staying at this same hotel was given free breakfest passes upon check-in. I do not know if he's a member, but I know I am and NADA. Very disappointing.
May 7, 2013
Rated 1.0 out of 5.0 by RunnersBeware Sleepless in OKC
I chose this hotel because they were listed on the OKC Memorial Marathon website, shuttles to and from the race were being offered along with a race discount and I'm a priority club member. Upon arriving and checking in, we were greeted with a smile by the assistant manager on duty, which appeared to be frazzled, but friendly. We received our room keys and headed up. The room was clean, but the air conditioner wasn't working. Someone was sent up to fix it and got it working fairly quickly.
The room was on the second floor near the front of the hotel, just beside the entrance awning. Hearing noise and traffic of other guests coming in the entrance, I called downstairs and asked if I could change rooms, knowing that with a 4am wake up would come early and I was trying to be placed in a quieter room. I was told the other rooms were being cleaned and to check back after dinner and they would change my room, no problem. I had asked if I could reserve one of those rooms because I definitely wanted to change and I was told no, it wouldn't be a problem.
After dinner, the hotel lobby was completely full. When I inquired about changing rooms, the same person then told me they had booked all the rooms and I would not be able to change. I wasn't happy.
Hitting an early bedtime for the race, we were soon awakened by very loud guests talking and partying outside and in the hallways, the sound of several motorcycles revving engines, and the air conditioning was not working again. A call to the front desk just before 2am assured us that they were trying to regain control of the rowdy guests. That didn't happen very quickly. This continued until 4am. Needless to say, we did not get very much sleep, maybe 3 hours total, which then negatively affected our race performance. The motorcycle group was still partying when we caught the shuttle just after 5am.
I'm in disbelief that a hotel would book two groups on the same weekend that are so completely opposite in nature. Runners, who need sleep for a very early morning race, and a motorcycle group who, VERY obviously, are on a completely different schedule. All of the runners from the hotel that night were not happy at all with the situation.
Even if this hotel makes it back on the map for next year's race, I won't be booking my stay here.
May 6, 2013
Rated 1.0 out of 5.0 by RunnersBeware Horrible Marathon Hotel
I know hotels can't control who reserves their rooms, but it was unfortunate that this Crowne Plaza had booked a boisterous motorcycle club on the same night before the OKC Marathon. Seeing as how they were on the list of preferred hotels on the OKC Marathon Website, offering a special rate for runners, and with me being a Priority Club Member, I was counting on a quiet evening of rest before running an event that I've trained months in advance for.
The staff seemed to be in a perpetual state of chaos, but they were very sympathetic and upon checking out they did comp the two rooms I had reserved, which was very fair, but by that time the damage had been done. Only 3 hours of sleep in a room with faulty air conditioning, and noisy neighbors and crotch-rocket engines revving all night long, my marathon experience was abysmal.
And beyond the shuttle service, there was almost nothing else about the hotel that catered to the marathon crowd, especially the breakfast.
I stayed with a competitor last year that was much more accommodating - offering very quiet rooms, shuttle service, and a full breakfast with hot and cold items for runners starting around 5:00 am. The competition has earned my business for future trips to OKC, especially any trip that requires a good night's sleep.
May 3, 2013
Rated 4.0 out of 5.0 by eddie409 Comfortable bed and great service.
this was my third year to stay there and always got a breakfast voucher.
This year I was told my room price did not include breakfast. Bad news was it cost 13,00 so we ate at
April 19, 2013
Rated 1.0 out of 5.0 by youaskedme OKC Crowne Plaza
This place quite actually smells. From the lobby to the elevator to the rooms , it stinks. I will NOT stay there again.
March 30, 2013