Rated 3.8 out of 5 by 107
Rated 5.0 out of 5.0 by ayomel good ole time!
Really enjoyed my short stay at Crowne, the Bartender was so engaging and friendly as well as the staff. I always stay here when in town
August 16, 2013
Rated 5.0 out of 5.0 by woody3 Great property
I travel a lot for work and it was refreshing to check in to a suite at this hotel and enjoy the well appointed unit.
August 15, 2013
Rated 5.0 out of 5.0 by cloadholtz Exceptional Property
This property is excellent. Clean environment, nice bar, friendly, helpful staff.
August 5, 2013
Rated 5.0 out of 5.0 by TnT13thFloor The best hotel in Orlando.
This was my fifth visit to Orlando, and my first time staying at the Crowne. They were absolutely the best! Anytime I'm back in the area, I'll be sure to stay here.
July 29, 2013
Rated 5.0 out of 5.0 by Otownfan Great hotel with excellent service
Its a great hotel. Staff is friendly. It is very close to downtown which I loved about the location. You can get a cycle rickshaw from the bars and clubs on the way back from downtown.
July 26, 2013
Rated 4.0 out of 5.0 by SMPSMS Comfortable and great service
The hotel was nice. The staff was friendly. I would recommend this property and we would stay here again.
July 8, 2013
Rated 5.0 out of 5.0 by SkinByCarrie Wonderful!
My room was clean, quiet, affordable and the staff was beyond friendly. I will continue to stay with the Crowne Plaza on all of my visits to Orlando.
June 11, 2013
Rated 3.0 out of 5.0 by Daniel3123 Weed in my room
Room was as expected with the exception of there was marihuana on the counter... I let the front counter know they did not seen to care. I have had much better luck in other locations.
June 9, 2013
Rated 5.0 out of 5.0 by Nascar3 Comfortable Bed and Great Shower.
We stayed at the hotel to go to a function in Downtown Orlando. Got a room on the 14th floor and it was a very comfortable room. It was very clean and spacious. The shower was the best I have experienced in a hotel in a long time. Parking was a bit expensive but it is Orlando. Overall a Great stay.
June 3, 2013
Rated 5.0 out of 5.0 by sotalew Always Impressed
I've been staying at the Crowne Plaza Orlando dowtown location every trip I make to Orlando. No matter the event or location of my day I will drive out of my way to stay here. The location has been convenient for us most of the time anyways. The staff has gone out of there way to make our stay enjoyable any way possible and the rooms are wonderful. The bar prices are a little expensive. We were charged $9 for Captain Cokes poured in a short glass. Thats more expensive than any sporting event I've been to.
May 25, 2013
Rated 5.0 out of 5.0 by DT9803 Beautiful Hotel
Very impressed with the decor and staff. This is a beautiful hotel, I was plesantly surprised by how nice it is. Very nice breakfast buffet at a great price! All the employees I met were friendly and helpful.
May 13, 2013
Rated 5.0 out of 5.0 by Ju88 Great Service and the best showers in USA
Excellent, location for our purpose. Absolutely the best showers in USA in the bath room. Very good and friendly staff helped us to relax during our holiday. Very satisfactory stay - I can truly reccommend this hotel
May 12, 2013
Rated 2.0 out of 5.0 by Love20 Custome Care
Arrive here for a business (Army) trip for a week the price and comfort were not applicable. The towel service was very poor, I had to call more than three times and the towels arrived at 9 p.m. after waiting for an over an hour to check in that should have been 4 p.m. Catherine did her best to make my stay mediocre. The price for parking is overpriced and the area is safety factor to consider. The food was not the best. Will not recommend or stay again as a priority member.
April 26, 2013
Rated 3.0 out of 5.0 by AwakenSpirit Yes Beds are comfortable, but service lacks.
Checking in two rooms at 4:30pm. Was asked to wait for 20 minutes while someone can confirm if the rooms had been cleaned. After which were given two other rooms because the staff failed to confirm. Such a shame. Bathroom was not very clean, hair that looked like it was left behind by a dirty mop was found all over the floor.
April 25, 2013
Rated 1.0 out of 5.0 What does review title mean????
I am suppose to be here for three years I will not be staying here after this week..reasons why.. parking charges misquoted.parking difficult to get to parking lot...towel service..problems with wifi..phone to hotel terrible ( you try calling the hotel) configuration of hallways from parking lot difficult to negotiate with hundrens of people wait in line for church revival meeting..No unbrellas at pool when shade is desired. worn and uncomfortable pool chairs. Not being notified for priority functions. bad communication with Matthew/Catherine/Adam/Meagan
April 23, 2013
Rated 3.0 out of 5.0 by DeRuth89 Couldn"t rest
Wish we could have had a room on another end of the hotel, Our first night stay was horrible, I felt like I was sleeping on the expressway, The second night was better because we were so dog tired from coming in from our visit at Universal Studios we couldn't hear too much of anything because we fell fast asleep. The staff wasn't very friendly, maybe an occasional smile. Don't know if I would recommend this hotel because of the noise level.
April 21, 2013
Rated 4.0 out of 5.0 by Al15 Great experience
The Hotel Manager has build a team that is extremely proud of their work place. What a joy to stay at a Hotel where every employee is motivated, friendly and always smiling. If you have business Down Town Orlando this is the place to stay.
April 17, 2013
Rated 4.0 out of 5.0 by Walter13 Nice Hotel
Excellent Staff, excellent restaurant facility, fairly nice rooms. If your room is close to the highway, you will hear ALL OF THE HIGHWAY NOISE. Room was clean, but lots of dust. Even after having the maid clean it. I'd give them a strong B+.
April 15, 2013
Rated 5.0 out of 5.0 by HotelBoy Another GREAT stay
Our 2nd stay in 30-day! Everything was great!! Parking is a bit overpriced.
April 12, 2013
Rated 4.0 out of 5.0 by mrss0upcan Poor restaurant quality and service
Food was mediocre. Staff seemed disorganized, not geared towards customer service. 1st day, our server went on break in the middle of our meal. Each visit, it took the wait staff 30 minutes to refill coffee or tea. Also noticed that their system of waiting on tables was not by section but by every other table. This means that they had tables in the front and tables in the very back. The whole system was designed poorly, and I believe an efficiency surveyor would come in and completely re-structure how they do things. It is not acceptable to have to wait over an hour to finish breakfast before getting the check.
April 7, 2013
Rated 5.0 out of 5.0 by Vincent60 Great service and staff
When traveling I all ways try and stay here, the only thing missing is complenentry coffee
April 6, 2013
Rated 5.0 out of 5.0 by HotelBoy A Must Stay in Downtown Orlando
Upon checking in we were upgraded to a king suite for being a member of the Crowne Club—how neat is that? The suite was spacious, clean, and had all the comforts of home. The shower was incredible. We used the hotels free shuttle to visit a local bar. The self-parking was very close to the hotel. The breakfast was good as well. I wish we could have stayed more than 1 night. Overall great hotel, friendly employees. We will be back to this hotel on our next trip to Orlando.
April 3, 2013
Rated 5.0 out of 5.0 by AshleyBarBri AMAZING HOTEL and even MORE AMAZING STAFF!!!
This is the absolute best hotel in the Orlando area. The Crowne Plaza is a great value not only because of the location and gorgeous rooms but mainly because of the staff. I travel here for work weekly and would not ever dream of staying elsewhere. They make me feel at home. The food is great and the bar staff is attentive and fun. While you are there, make sure you say hi to Abigail and Zachary at the front desk, Suzy at the bar and if you need anything I am sure that Austin (manager) can always help out. LOVE LOVE LOVE this hotel.
March 29, 2013
Rated 5.0 out of 5.0 by Nics Great hotel
Great night sleep! Person at front desk was wonderful.
March 29, 2013
Rated 4.0 out of 5.0 by CTATampa Clear Title America Event
We appreciate the help and availability for our employees and business guests at the Crown Downtown. Geo and the entire team did a great job and we look forward to seeing you again in about 4 months. Again thank you for a pleasant stay.
March 28, 2013
Rated 5.0 out of 5.0 by Rogi Spacious room and comfortable bed
The experience was very nice. The only noticeable fault was the check in clerk was doing the best she could all by herself. She was taking care of check ins (several) and people with special request (2) , ex: extra coffee in room, ALL BY HERSELF. That was not her fault, but not pleasant.
March 21, 2013
Rated 3.0 out of 5.0 by WindsongWay Good Value
Very good service from front desk and Bistro restaurant and excellent room comfort but the hotel decor (public rooms and hallways) looked tired and worn. Location was drive in and drive out - nothing else around but it worked well for the Carr Center which was why we chose it.
March 19, 2013
Rated 2.0 out of 5.0 by KevinfromDenver Overall Miss
We did speak to the Manager within 10 mins of arriving and he tried to set things right. But the room was just not clean. The grout in the tile had turned black, the toilet, even after the house keeping supervisor checked still had not been cleaned behind the lid. The table all had water rings or finger prints on the glass.
All the clocks were off and the shower had a funky odor.
He told us he was sorry, but the night before they were really busy and were not able to get everything done. If that is the case, why did we pay full price, for a suite on the 2nd floor.
Room service did not anser so we had to go down to order food, and even then we walked into the kitchen to find a server. The manager came out and help us after we walked in the kitchen
Overall, it really felt like the staff was going through a check list of work to be done. Vs focusing on doing what was the right thing.
This is my second time at the hotel, I will not go back.
March 19, 2013
Rated 5.0 out of 5.0 by Jabounader72 This place is amazing
I have stayed here twice now in a months time. The staff are amazing the room was amazing, the food was amazing. I am very pleased with this hotel and my experience staying here. From check in to check out the staff is very helpful and knowledgable. 5 stars hands down. I can not wait to stay here again.
March 18, 2013
Rated 4.0 out of 5.0 by Winker Nice hotel within walking distance of Amway Arena
10/15 minute walk to Arena, area just around the hotel can a little dodgy but you are quickly in medical university area and then the arena. Lots of people walking from arena back to hotel after the game so was safe enough. Good value for hotel near the arena nice rooms, nice staff, convivial bar.
March 18, 2013